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Measurements of Organizational Excellence – Development of Holistic Excellence Practices for Free Zones in Dubai

Author

Listed:
  • Sharifa Aldarmaki

    (Faculty of Management & Economics)

  • Kamarul Bahari Yaakub

    (Associate Professor Dr, Faculty of Management & Economics, University of Pendidikan Sultan Idris, Tanjung Malim, Malaysia)

Abstract

The implementation of excellence in organizations is often subjected to different evaluation when completed since organizations may decide to use different excellence model. The problem of uneven evaluation for all sectors have motivated this paper which aims to review measurements of organizational excellence in order to determine a holistic excellence practice for the Free Zones in Dubai and potentially in the UAE. In this context, organizational excellence is reviewed as a concept with different dimensions that are important for high performing organizations. A total of 50 published articles from 2014 to 2020 in journals have been collected listed on the SCOPUS database and google scholar. It aims to address the gaps regarding organizational excellence in Free Zones and to determine areas of future research that may enhance organizational excellence in Free Zones in Dubai. The study adopted the systematic literature review approach to identify articles relating to organizational excellence. The findings indicate that certain dimensions of organizational excellence such as leadership, people or staff, processes and policy, and resources may help an organization to achieve excellence. The implication of this finding is that these four dimensions may be further investigated in Dubai Free Zones to determine the status of excellence, and the impact of organizational excellence in Free Zones in Dubai may be assessed against other organizational factors.

Suggested Citation

  • Sharifa Aldarmaki & Kamarul Bahari Yaakub, 2026. "Measurements of Organizational Excellence – Development of Holistic Excellence Practices for Free Zones in Dubai," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 12(2), pages 75-83, August.
    • Handle: RePEc:eur:ejesjr:279
    DOI: 10.26417/387zyw82
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    References listed on IDEAS

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    1. Michel Rauchs & Garrick Hileman, 2017. "Global Cryptocurrency Benchmarking Study," Cambridge Centre for Alternative Finance Reports 201704-gcbs, Cambridge Centre for Alternative Finance, Cambridge Judge Business School, University of Cambridge.
    2. David Yermack, 2013. "Is Bitcoin a Real Currency? An economic appraisal," NBER Working Papers 19747, National Bureau of Economic Research, Inc.
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