Management of Service Quality of the Maritime Container Terminal in the Post-COVID-19 Era
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- Dirzka, Christopher & Acciaro, Michele, 2022. "Global shipping network dynamics during the COVID-19 pandemic's initial phases," Journal of Transport Geography, Elsevier, vol. 99(C).
- Shen, Chao & Yahya, Yazkhiruni, 2021. "The impact of service quality and price on passengers' loyalty towards low-cost airlines: The Southeast Asia perspective," Journal of Air Transport Management, Elsevier, vol. 91(C).
- Narasimha, Prathvi Thumbe & Jena, Pradyot Ranjan & Majhi, Ritanjali, 2021. "Impact of COVID-19 on the Indian seaport transportation and maritime supply chain," Transport Policy, Elsevier, vol. 110(C), pages 191-203.
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More about this item
Keywords
Maritime container terminal; service quality evaluation; COVID-19; perceived service quality.;All these keywords.
JEL classification:
- B27 - Schools of Economic Thought and Methodology - - History of Economic Thought since 1925 - - - International Trade and Finance
- M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
- R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
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