Access to railway stations and its potential in increasing rail use
The propensity to travel by rail, and not, for example by car, can be considered to be a factor of the rail service offered, the access to it and the characteristics of the population served. Efforts to increase rail use usually focus on the rail service itself while the accessibility of the rail network receives less attention. In this context, the paper has two broad aims. First, to evaluate how important the 'access-to-the-station' part of a rail journey is to passengers in their overall satisfaction with the rail journey and second, to investigate the balance between characteristics of the service, the access to it and the population served in determining rail use in different parts of the rail network. The analysis is carried out for the Netherlands. To achieve the first aim, we use the Dutch Railways customer satisfaction survey and apply principal component analysis and derived importance techniques to assess the relative importance of accessibility in determining the overall satisfaction with the rail journey. For the second aim, we use regression analysis to explain, at the Dutch postcode level, the propensity to use rail. We find that satisfaction with the level and quality of the access to the station is an important dimension of the rail journey which influences the overall satisfaction from that journey and that the quality and level of accessibility is an important element in explaining rail use. The conclusion reached is that in many parts of the rail network improving and expanding access services to the railway station can substitute for improving and expanding the services provided on the rail network and that it is probably more cost efficient when the aim is to increase rail use. These parts of the network are mainly in the periphery where the current level of rail service is relatively low.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 43 (2009)
Issue (Month): 2 (February)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/supportfaq.cws_home/regional|
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Mark Wardman & Jonathan Tyler, 2000. "Rail network accessibility and the demand for inter-urban rail travel," Transport Reviews, Taylor & Francis Journals, vol. 20(1), pages 3-24, January.
- Hine, J. & Scott, J., 2000. "Seamless, accessible travel: users' views of the public transport journey and interchange," Transport Policy, Elsevier, vol. 7(3), pages 217-226, July.
- Krygsman, Stephan & Dijst, Martin & Arentze, Theo, 2004. "Multimodal public transport: an analysis of travel time elements and the interconnectivity ratio," Transport Policy, Elsevier, vol. 11(3), pages 265-275, July.
- Robert Cervero, 2007. "Transit-oriented development’s ridership bonus: a product of self-selection and public policies," Environment and Planning A, Pion Ltd, London, vol. 39(9), pages 2068-2085, September.
- Givoni, Moshe & Rietveld, Piet, 2007. "The access journey to the railway station and its role in passengers' satisfaction with rail travel," Transport Policy, Elsevier, vol. 14(5), pages 357-365, September.
When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:43:y:2009:i:2:p:136-149. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.