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Understanding the impact of culture on the teleological evaluation of delegation to artificial intelligence-enabled information systems

Author

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  • Parrish, James
  • Saeed, Kashif

Abstract

Artificial intelligence and artificial intelligence-enabled information systems (AI-enabled IS) are becoming integrated into various aspects of our society. In some cases, these systems have been given agency to make decisions for individuals. This study evaluates the relationship between the teleological evaluation of an AI-enabled IS tasked with making a decision and the Hofstede (2001) dimensions of national culture. In an experiment involving 236 individuals from 26 different countries, we found that the respondents from countries with higher levels of the cultural dimensions of power distance and masculinity had a significantly more positive teleological evaluation of the AI-enabled IS. In comparison, respondents from countries with higher levels of uncertainty avoidance and indulgence had a significantly negative teleological assessment of the technology. This study makes significant contributions by adding to the body of knowledge and identifying potential issues related to AI-enabled IS embedded in cultural contexts.

Suggested Citation

  • Parrish, James & Saeed, Kashif, 2025. "Understanding the impact of culture on the teleological evaluation of delegation to artificial intelligence-enabled information systems," Technological Forecasting and Social Change, Elsevier, vol. 219(C).
    • Handle: RePEc:eee:tefoso:v:219:y:2025:i:c:s0040162525002781
    DOI: 10.1016/j.techfore.2025.124247
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