IDEAS home Printed from https://ideas.repec.org/a/eee/socmed/v298y2022ics0277953622001460.html
   My bibliography  Save this article

Changing healthcare professionals' non-reflective processes to improve the quality of care

Author

Listed:
  • Potthoff, Sebastian
  • Kwasnicka, Dominika
  • Avery, Leah
  • Finch, Tracy
  • Gardner, Benjamin
  • Hankonen, Nelli
  • Johnston, Derek
  • Johnston, Marie
  • Kok, Gerjo
  • Lally, Phillippa
  • Maniatopoulos, Gregory
  • Marques, Marta M.
  • McCleary, Nicola
  • Presseau, Justin
  • Rapley, Tim
  • Sanders, Tom
  • ten Hoor, Gill
  • Vale, Luke
  • Verplanken, Bas
  • Grimshaw, Jeremy M.

Abstract

Translating research evidence into clinical practice to improve care involves healthcare professionals adopting new behaviours and changing or stopping their existing behaviours. However, changing healthcare professional behaviour can be difficult, particularly when it involves changing repetitive, ingrained ways of providing care. There is an increasing focus on understanding healthcare professional behaviour in terms of non-reflective processes, such as habits and routines, in addition to the more often studied deliberative processes. Theories of habit and routine provide two complementary lenses for understanding healthcare professional behaviour, although to date, each perspective has only been applied in isolation.

Suggested Citation

  • Potthoff, Sebastian & Kwasnicka, Dominika & Avery, Leah & Finch, Tracy & Gardner, Benjamin & Hankonen, Nelli & Johnston, Derek & Johnston, Marie & Kok, Gerjo & Lally, Phillippa & Maniatopoulos, Gregor, 2022. "Changing healthcare professionals' non-reflective processes to improve the quality of care," Social Science & Medicine, Elsevier, vol. 298(C).
    • Handle: RePEc:eee:socmed:v:298:y:2022:i:c:s0277953622001460
    DOI: 10.1016/j.socscimed.2022.114840
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0277953622001460
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.socscimed.2022.114840?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Maniatopoulos, Gregory & Procter, Rob & Llewellyn, Sue & Harvey, Gill & Boyd, Alan, 2015. "Moving beyond local practice: Reconfiguring the adoption of a breast cancer diagnostic technology," Social Science & Medicine, Elsevier, vol. 131(C), pages 98-106.
    2. Brian T. Pentland & Martha S. Feldman, 2007. "Narrative Networks: Patterns of Technology and Organization," Organization Science, INFORMS, vol. 18(5), pages 781-795, October.
    3. Amy C. Edmondson, 2003. "Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1419-1452, September.
    4. Brian T. Pentland, 2003. "Conceptualizing and Measuring Variety in the Execution of Organizational Work Processes," Management Science, INFORMS, vol. 49(7), pages 857-870, July.
    5. Christopher Fuller & Susan Michie & Joanne Savage & John McAteer & Sarah Besser & Andre Charlett & Andrew Hayward & Barry D Cookson & Ben S Cooper & Georgia Duckworth & Annette Jeanes & Jenny Roberts , 2012. "The Feedback Intervention Trial (FIT) — Improving Hand-Hygiene Compliance in UK Healthcare Workers: A Stepped Wedge Cluster Randomised Controlled Trial," PLOS ONE, Public Library of Science, vol. 7(10), pages 1-10, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jie Mein Goh & Guodong (Gordon) Gao & Ritu Agarwal, 2011. "Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare," Information Systems Research, INFORMS, vol. 22(3), pages 565-585, September.
    2. An-Chih Wang & Jack Ting-Ju Chiang & Wan-Ju Chou & Bor-Shiuan Cheng, 2017. "One definition, different manifestations: Investigating ethical leadership in the Chinese context," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 505-535, September.
    3. Giada Baldessarelli & Nathalie Lazaric & Michele Pezzoni, 2022. "Organizational routines: Evolution in the research landscape of two core communities," Post-Print halshs-03718851, HAL.
    4. Winter, Vera & Thomsen, Mette Kjærgaard & Schreyögg, Jonas & Blankart, Katharina & Duminy, Lize & Schoenenberger, Lukas & Ansah, John P. & Matchar, David & Blankart, Carl Rudolf & Oppel, Eva & Jensen,, 2019. "Improving Service Provision - The Health Care Services' Perspective," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 3(4), pages 163-183.
    5. Axsen, Jonn & Kurani, Kenneth S., 2009. "Interpersonal Influence within Car Buyers’ Social Networks: Five Perspectives on Plug-in Hybrid Electric Vehicle Demonstration Participants," Institute of Transportation Studies, Working Paper Series qt35w7s3jp, Institute of Transportation Studies, UC Davis.
    6. Xue Tong Dong & Yang Woon Chung & Jeong Kwon Yun, 2023. "The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior," SAGE Open, , vol. 13(4), pages 21582440231, November.
    7. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    8. Bent Flyvbjerg & Alexander Budzier, 2018. "Report for the Edinburgh Tram Inquiry," Papers 1805.12106, arXiv.org.
    9. Dario Blanco-Fernandez & Stephan Leitner & Alexandra Rausch, 2022. "Interactions between the individual and the group level in organizations: The case of learning and autonomous group adaptation," Papers 2203.09162, arXiv.org.
    10. Elad N. Sherf & Subrahmaniam Tangirala & Vijaya Venkataramani, 2019. "Why Managers Do Not Seek Voice from Employees: The Importance of Managers’ Personal Control and Long-Term Orientation," Organization Science, INFORMS, vol. 30(3), pages 447-466, May.
    11. Patrick Afflerbach & Gregor Kastner & Felix Krause & Maximilian Röglinger, 2014. "The Business Value of Process Flexibility," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 203-214, August.
    12. Mickaël David & Frantz Rowe, 2015. "Enterprise Systems Contribution to Organizational Routines Evolution Potential [Le rôle des systèmes d’information d’entreprise dans l’évolutivité des routines organisationnelles]," Post-Print hal-01559512, HAL.
    13. Kingshuk K. Sinha & Andrew H. Van de Ven, 2005. "Designing Work Within and Between Organizations," Organization Science, INFORMS, vol. 16(4), pages 389-408, August.
    14. Xingyun Liu & Lili Song & Jiewen Zheng & Yong Wang, 2022. "When Chinese Employees Speak Up: The Experience of Organizational Trust and Authenticity Enhances Employees’ Voice Behavior," IJERPH, MDPI, vol. 19(23), pages 1-14, November.
    15. Hourieh Rahmanimehr & Asghar Sharifi, 2016. "Study the Impact of Employing Action Research on Middle School Teachers' Performance," Modern Applied Science, Canadian Center of Science and Education, vol. 10(12), pages 1-7, December.
    16. Ying Xue & Xiyuan Li & Hao Liang & Yuan Li, 2020. "How Does Paradoxical Leadership Affect Employees’ Voice Behaviors in Workplace? A Leader-Member Exchange Perspective," IJERPH, MDPI, vol. 17(4), pages 1-24, February.
    17. Muhammad Usman & Ahmed Abdul Hameed & Shahid Manzoor, 2018. "Exploring the links between Ethical Leadership and Organizational Unlearning: A Case Study of a European Multinational Company," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 10(2), pages 28-54, June.
    18. Kunhao Yang & Itsuki Fujisaki & Kazuhiro Ueda, 2020. "Interplay of network structure and neighbour performance in user innovation," Palgrave Communications, Palgrave Macmillan, vol. 6(1), pages 1-8, December.
    19. Allan Hansen, 2011. "Relating performative and ostensive management accounting research," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 8(2), pages 108-138, June.
    20. Jonn Axsen & Kenneth S Kurani, 2012. "Interpersonal Influence within Car Buyers' Social Networks: Applying Five Perspectives to Plug-in Hybrid Vehicle Drivers," Environment and Planning A, , vol. 44(5), pages 1047-1065, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:socmed:v:298:y:2022:i:c:s0277953622001460. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/315/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.