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Factors influencing the patronage of flexible transport in urban and rural areas. A case study in NSW, Australia

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Listed:
  • Loyola, Miguel
  • Nelson, John D.
  • Clifton, Geoffrey
  • Ho, Chinh Q.

Abstract

Since 1990, gradual changes have been observed in the implementation of flexible transport service (FTS) schemes. A growing body of evidence suggests FTS are highly supportive for specific groups, like people with disabilities and the socially disadvantaged. Although this is more evident in rural and regional areas where there may be no fixed public transport routes, some urban FTS schemes have proven effective. However, little empirical research has focused on exploring the factors influencing patronage of FTS in urban and rural areas. This study aims to understand the relationships between patronage and the user's characteristics in New South Wales, Australia, by associating spatial datasets and employing statistical modelling to compare the experience in urban and rural contexts. Results show that users' characteristics of flexible transport are contrastingly different in urban and rural areas; and that this method represents an effective tool to capture the economic and social benefits for FTS users. This study posits that tangible evidence is not enough to evaluate and assess FTS schemes and points out that a careful understanding of the FTS user's benefits is needed to assess the effectiveness of FTS. These findings contribute to a better understanding of flexible transport implementation and provide evidence for FTS scheme proponents and transport funders.

Suggested Citation

  • Loyola, Miguel & Nelson, John D. & Clifton, Geoffrey & Ho, Chinh Q., 2023. "Factors influencing the patronage of flexible transport in urban and rural areas. A case study in NSW, Australia," Research in Transportation Economics, Elsevier, vol. 99(C).
    • Handle: RePEc:eee:retrec:v:99:y:2023:i:c:s0739885923000355
    DOI: 10.1016/j.retrec.2023.101295
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    References listed on IDEAS

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    1. Ryley, Tim J. & A. Stanley, Peter & P. Enoch, Marcus & M. Zanni, Alberto & A. Quddus, Mohammed, 2014. "Investigating the contribution of Demand Responsive Transport to a sustainable local public transport system," Research in Transportation Economics, Elsevier, vol. 48(C), pages 364-372.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Flexible transport; Urban transport; Rural transport; Assessment tool; Census data; On-demand transport;
    All these keywords.

    JEL classification:

    • R1 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General Regional Economics
    • R2 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Household Analysis
    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R5 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Regional Government Analysis

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