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Quality supervision and coordination of logistic service supply chain under multi-period conditions

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Listed:
  • Liu, Wei-hua
  • Xie, Dong
  • Xu, Xue-cai

Abstract

Quality supervision and coordination are critical in realising successful cooperation in the logistics service supply chain (LSSC). To build a closer partnership in the supply chain, collaboration in the LSSC presents multi-period features. Therefore, the study on the quality of decision-making problems under multi-period conditions in the LSSC is practical. Logistic service quality is not easy to measure. Hence, this paper proposes a multi-period quality coordination model based on the single-period quality coordination model in a two-echelon LSSC, and establishes a new model in a three-echelon LSSC when the logistics service integrator (LSI) is punished. Simulation results indicate that under multi-period cooperation conditions, the LSI tends to make rapid decisions when punishment intensity is below the critical value. Moreover, for the three-echelon LSSC, the final equilibrium between sub-LSI and ultimate FLSP is not associated with punishment intensity that the LSI sets against the sub-LSI.

Suggested Citation

  • Liu, Wei-hua & Xie, Dong & Xu, Xue-cai, 2013. "Quality supervision and coordination of logistic service supply chain under multi-period conditions," International Journal of Production Economics, Elsevier, vol. 142(2), pages 353-361.
  • Handle: RePEc:eee:proeco:v:142:y:2013:i:2:p:353-361
    DOI: 10.1016/j.ijpe.2012.12.011
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    References listed on IDEAS

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    Citations

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    Cited by:

    1. Chen, Chialin & Zhang, Jun & Delaurentis, Teresa, 2014. "Quality control in food supply chain management: An analytical model and case study of the adulterated milk incident in China," International Journal of Production Economics, Elsevier, vol. 152(C), pages 188-199.
    2. Mellat-Parast, Mahour, 2015. "A longitudinal assessment of the linkages among the Baldrige criteria using independent reviewers’ scores," International Journal of Production Economics, Elsevier, vol. 164(C), pages 24-34.
    3. Liu, Weihua & Liu, Yang & Zhu, Donglei & Wang, Yijia & Liang, Zhicheng, 2016. "The influences of demand disruption on logistics service supply chain coordination: A comparison of three coordination modes," International Journal of Production Economics, Elsevier, vol. 179(C), pages 59-76.
    4. Chen, Xu & Wang, Xiaojun & Chan, Hing Kai, 2016. "Channel coordination through subsidy contract design in the mobile phone industry," International Journal of Production Economics, Elsevier, vol. 171(P1), pages 97-104.
    5. Liu, Weihua & Wang, Yijia, 2015. "Quality control game model in logistics service supply chain based on different combinations of risk attitude," International Journal of Production Economics, Elsevier, vol. 161(C), pages 181-191.
    6. Zhang, Cuihua & Xing, Peng, 2015. "A research on service quality decision-making of Chinese communications industry based on quantum game," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 432(C), pages 9-15.
    7. Wang, Yulan & Wallace, Stein W. & Shen, Bin & Choi, Tsan-Ming, 2015. "Service supply chain management: A review of operational models," European Journal of Operational Research, Elsevier, vol. 247(3), pages 685-698.
    8. Ma, Peng & Wang, Haiyan & Shang, Jennifer, 2013. "Contract design for two-stage supply chain coordination: Integrating manufacturer-quality and retailer-marketing efforts," International Journal of Production Economics, Elsevier, vol. 146(2), pages 745-755.

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