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Quality supervision and coordination of logistic service supply chain under multi-period conditions

  • Liu, Wei-hua
  • Xie, Dong
  • Xu, Xue-cai
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    Quality supervision and coordination are critical in realising successful cooperation in the logistics service supply chain (LSSC). To build a closer partnership in the supply chain, collaboration in the LSSC presents multi-period features. Therefore, the study on the quality of decision-making problems under multi-period conditions in the LSSC is practical. Logistic service quality is not easy to measure. Hence, this paper proposes a multi-period quality coordination model based on the single-period quality coordination model in a two-echelon LSSC, and establishes a new model in a three-echelon LSSC when the logistics service integrator (LSI) is punished. Simulation results indicate that under multi-period cooperation conditions, the LSI tends to make rapid decisions when punishment intensity is below the critical value. Moreover, for the three-echelon LSSC, the final equilibrium between sub-LSI and ultimate FLSP is not associated with punishment intensity that the LSI sets against the sub-LSI.

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    File URL: http://www.sciencedirect.com/science/article/pii/S0925527312005038
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    Article provided by Elsevier in its journal International Journal of Production Economics.

    Volume (Year): 142 (2013)
    Issue (Month): 2 ()
    Pages: 353-361

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    Handle: RePEc:eee:proeco:v:142:y:2013:i:2:p:353-361
    Contact details of provider: Web page: http://www.elsevier.com/locate/ijpe

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    1. Franca, Rodrigo B. & Jones, Erick C. & Richards, Casey N. & Carlson, Jonathan P., 2010. "Multi-objective stochastic supply chain modeling to evaluate tradeoffs between profit and quality," International Journal of Production Economics, Elsevier, vol. 127(2), pages 292-299, October.
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    3. Hsieh, Chung-Chi & Liu, Yu-Te, 2010. "Quality investment and inspection policy in a supplier-manufacturer supply chain," European Journal of Operational Research, Elsevier, vol. 202(3), pages 717-729, May.
    4. Fynes, Brian & Voss, Chris & de Burca, Sean, 2005. "The impact of supply chain relationship quality on quality performance," International Journal of Production Economics, Elsevier, vol. 96(3), pages 339-354, June.
    5. Han, Jiqin & Trienekens, Jacques H. & (Onno) Omta, S.W.F., 2011. "Relationship and quality management in the Chinese pork supply chain," International Journal of Production Economics, Elsevier, vol. 134(2), pages 312-321, December.
    6. Tapiero, Charles S., 2007. "Consumers risk and quality control in a collaborative supply chain," European Journal of Operational Research, Elsevier, vol. 182(2), pages 683-694, October.
    7. Robinson, Carol J. & Malhotra, Manoj K., 2005. "Defining the concept of supply chain quality management and its relevance to academic and industrial practice," International Journal of Production Economics, Elsevier, vol. 96(3), pages 315-337, June.
    8. Xie, Gang & Wang, Shouyang & Lai, K.K., 2011. "Quality improvement in competing supply chains," International Journal of Production Economics, Elsevier, vol. 134(1), pages 262-270, November.
    9. Lin, Chinho & Chow, Wing S. & Madu, Christian N. & Kuei, Chu-Hua & Pei Yu, Pei, 2005. "A structural equation model of supply chain quality management and organizational performance," International Journal of Production Economics, Elsevier, vol. 96(3), pages 355-365, June.
    10. Jun Hu & Yulian Fei & Ertian Hua, 2011. "Research of Supply Quality Control and Optimization Under Multi-Period Dynamic Game," International Journal of Applied Logistics (IJAL), IGI Global, vol. 2(1), pages 85-93, January.
    11. Kashi R. Balachandran & Suresh Radhakrishnan, 2005. "Quality Implications of Warranties in a Supply Chain," Management Science, INFORMS, vol. 51(8), pages 1266-1277, August.
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