Impact of auditory sense on trust and brand affect through auditory social interaction and control
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DOI: 10.1016/j.jretconser.2020.102281
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Cited by:
- Mariani, Marcello M. & Hashemi, Novin & Wirtz, Jochen, 2023. "Artificial intelligence empowered conversational agents: A systematic literature review and research agenda," Journal of Business Research, Elsevier, vol. 161(C).
- Cohen, Justin & Sands, Sean & Campbell, Colin & Mavrommatis, Alexis, 2024. "Sonic sensations: Navigating the mixed outcomes of ASMR in retail advertising," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
- Kang, Weiyao & Shao, Bingjia & Du, Shan & Chen, Hongquan & Zhang, Yong, 2024. "How to improve voice assistant evaluations: Understanding the role of attachment with a socio-technical systems perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
- Klaus, Phil & Zaichkowsky, Judith Lynne, 2022. "The convenience of shopping via voice AI: Introducing AIDM," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
- Badghish, Saeed & Shaik, Aqueeb Sohail & Sahore, Nidhi & Srivastava, Shalini & Masood, Ayesha, 2024. "Can transactional use of AI-controlled voice assistants for service delivery pickup pace in the near future? A social learning theory (SLT) perspective," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
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Keywords
Voice assistant; Social interaction; Surprise; Trust;All these keywords.
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