Supporting the allocation of software development work in distributed teams with multi-criteria decision analysis
In the fast moving software industry, projects have been increasingly developed by distributed teams, which are located in geographically remote offices and collaborate using information communication technologies. In such environments, project distribution presents specific challenges, as work in distributed teams increases project technical complexity, communication lines multiply and stakeholders' interests may be divergent. Despite the importance and complexity of this type of problem, it seems that there is a lack of reports, in the literature, of systems that could support these decisions. This paper presents a real-world case study, where we developed a multi-criteria model for supporting the distributed team work allocation decision for a major global software company. It was developed with a group of software development project managers, using decision conferencing and multi-attribute value analysis. The model deals not only with software engineering attributes, but also "soft" and strategic issues, like team satisfaction and training opportunities. We also discuss some issues and challenges faced during this modelling process.
Volume (Year): 36 (2008)
Issue (Month): 3 (June)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/supportfaq.cws_home/regional|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Eden, Colin, 1995. "On evaluating the performance of `wide-band' GDSS's," European Journal of Operational Research, Elsevier, vol. 81(2), pages 302-311, March.
- Lai, Vincent S. & Wong, Bo K. & Cheung, Waiman, 2002. "Group decision making in a multiple criteria environment: A case using the AHP in software selection," European Journal of Operational Research, Elsevier, vol. 137(1), pages 134-144, February.
- Bana e Costa, Carlos A. & Oliveira, Rui Carvalho, 2002. "Assigning priorities for maintenance, repair and refurbishment in managing a municipal housing stock," European Journal of Operational Research, Elsevier, vol. 138(2), pages 380-391, April.
- Stamelos, Ioannis & Tsoukias, Alexis, 2003. "Software evaluation problem situations," European Journal of Operational Research, Elsevier, vol. 145(2), pages 273-286, March.
- Roy, Bernard, 1993. "Decision science or decision-aid science?," European Journal of Operational Research, Elsevier, vol. 66(2), pages 184-203, April.
When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:36:y:2008:i:3:p:464-475. See general information about how to correct material in RePEc.
If references are entirely missing, you can add them using this form.