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Sales-distribution interfunctional climate and relationship effectiveness

Listed author(s):
  • Kahn, Kenneth B.
  • Reizenstein, Richard C.
  • Rentz, Joseph O.
Registered author(s):

    No abstract is available for this item.

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    File URL: http://www.sciencedirect.com/science/article/pii/S0148-2963(03)00015-8
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    Article provided by Elsevier in its journal Journal of Business Research.

    Volume (Year): 57 (2004)
    Issue (Month): 10 (October)
    Pages: 1085-1091

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    Handle: RePEc:eee:jbrese:v:57:y:2004:i:10:p:1085-1091
    Contact details of provider: Web page: http://www.elsevier.com/locate/jbusres

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    1. George Huber, 1982. "Organizational Information Systems: Determinants of Their Performance and Behavior," Management Science, INFORMS, vol. 28(2), pages 138-155, February.
    2. Leigh, James H. & Futrell, Charles M., 1985. "From the trenches to the command post: Perceptual and attitudinal differences among levels in the marketing management hierarchy," Journal of Business Research, Elsevier, vol. 13(6), pages 511-536, December.
    3. Ryals, Lynette & Knox, Simon, 2001. "Cross-functional issues in the implementation of relationship marketing through customer relationship management," European Management Journal, Elsevier, vol. 19(5), pages 534-542, October.
    4. Kahn, Kenneth B. & Mentzer, John T., 1998. "Marketing's Integration with Other Departments," Journal of Business Research, Elsevier, vol. 42(1), pages 53-62, May.
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