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Does after-hours work-related information and communication technology use promote work engagement? A preliminary daily Dairy study

Author

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  • Zhang, Linlin
  • Tekleab, Amanuel G.
  • Piszczek, Matthew
  • Qiu, Yang

Abstract

There has been growing research interest in after-hours work-related information and communication technology (WICT) use and its implications for employees and organizational effectiveness. Two themes have emerged as a result: while the first theme shows after-hours WICT use negatively affects employees’ well-being and performance, the second theme promotes the positive impact of such use on employees’ attitudes and performance. Using the job demands-resources model, the “too-much-of-a-thing” perspective and personal psychological resource depletion research, we integrate the two themes by investigating the curvilinear effect of after-hours WICT use on next day work engagement and the moderating effect of day of the week on this relationship. A daily-diary dataset from physicians over six days provides support for most of the predicted relationships. This study contributes theoretically by integrating the two themes and responding to calls for such studies and practically by providing recommendations on how to manage knowledge workers.

Suggested Citation

  • Zhang, Linlin & Tekleab, Amanuel G. & Piszczek, Matthew & Qiu, Yang, 2023. "Does after-hours work-related information and communication technology use promote work engagement? A preliminary daily Dairy study," Journal of Business Research, Elsevier, vol. 157(C).
    • Handle: RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010165
    DOI: 10.1016/j.jbusres.2022.113551
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    References listed on IDEAS

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