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The role of bullying in the development of organizational citizenship behaviors

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  • López-Cabarcos, M. Ángeles
  • Vázquez-Rodríguez, Paula
  • Piñeiro-Chousa, Juan
  • Caby, Jérôme

Abstract

Social exchange theory (SET) constitutes the main theoretical framework for research on organizational citizenship behavior (OCB), its antecedents (interactional justice and affective commitment), and the circumstances that may exacerbate or weaken these relationships. In the context of the public system and using Structural Equation Modeling (SEM), this study analyzes whether bullying at work weakens the relationship between interactional justice and OCB, considering the mediating role of affective commitment. The results show that bullying at work weakens the relationship between interactional justice and affective commitment, but the results do not support the moderating role of bullying at work in the relationship between interactional justice and OCB. This article contributes to advancing knowledge of a complex phenomenon such as OCB, by analyzing how its main antecedents behave in the event of bullying at work.

Suggested Citation

  • López-Cabarcos, M. Ángeles & Vázquez-Rodríguez, Paula & Piñeiro-Chousa, Juan & Caby, Jérôme, 2020. "The role of bullying in the development of organizational citizenship behaviors," Journal of Business Research, Elsevier, vol. 115(C), pages 272-280.
    • Handle: RePEc:eee:jbrese:v:115:y:2020:i:c:p:272-280
    DOI: 10.1016/j.jbusres.2019.10.025
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    References listed on IDEAS

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    1. Ahmad, Saima, 2018. "Can ethical leadership inhibit workplace bullying across East and West: Exploring cross-cultural interactional justice as a mediating mechanism," European Management Journal, Elsevier, vol. 36(2), pages 223-234.
    2. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    3. Baker, Thomas L. & Hunt, Tammy G. & Andrews, Martha C., 2006. "Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values," Journal of Business Research, Elsevier, vol. 59(7), pages 849-857, July.
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    1. De Obesso Arias, María de las Mercedes & Pérez Rivero, Carlos Alberto & Carrero Márquez, Oliver, 2023. "Artificial intelligence to manage workplace bullying," Journal of Business Research, Elsevier, vol. 160(C).
    2. Yue Guiling & Siti Aisyah Panatik & Mohammad Saipol Mohd Sukor & Noraini Rusbadrol & Li Cunlin, 2022. "Bibliometric Analysis of Global Research on Organizational Citizenship Behavior From 2000 to 2019," SAGE Open, , vol. 12(1), pages 21582440221, February.
    3. Gerke, Anna & Luzzini, Davide & Mena, Carlos, 2021. "Innovation configurations in sport clusters: The role of interorganizational citizenship and social capital," Journal of Business Research, Elsevier, vol. 133(C), pages 409-419.
    4. Emmanuel Mensah Horsey & Lijia Guo & Jiashun Huang, 2023. "Ethical party culture, control, and citizenship behavior: Evidence from Ghana," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.

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