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Social informatics of intelligent manufacturing ecosystems: A case study of KuteSmart

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  • Ying, Wenchi
  • Pee, Loo Geok
  • Jia, Suling

Abstract

Intelligent manufacturing involves developing a vertically and horizontally connected manufacturing system that allows efficient mass customization. Research has mainly focused on connections between information technology and manufacturing equipment in a cyber-physical system. This case study analyses major changes in the development of an intelligent manufacturing ecosystem by a traditional manufacturer that connects customers to manufactories for the mass customization of suits. Findings highlight the importance of social informatics, that is, connections that involve technology, as well as people, organizations, and their activities, and show how they are enabled by experience-based knowledge. They indicate key connections accounting for social and institutional milieus that should be studied in further research, for a more complete understanding of the successful implementation of intelligent manufacturing.

Suggested Citation

  • Ying, Wenchi & Pee, Loo Geok & Jia, Suling, 2018. "Social informatics of intelligent manufacturing ecosystems: A case study of KuteSmart," International Journal of Information Management, Elsevier, vol. 42(C), pages 102-105.
    • Handle: RePEc:eee:ininma:v:42:y:2018:i:c:p:102-105
    DOI: 10.1016/j.ijinfomgt.2018.05.002
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    References listed on IDEAS

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    1. Xiubao Yu & Jie Yan & Dimitris Assimakopoulos, 2015. "Case analysis of imitative innovation in Chinese manufacturing SMEs : Products, features, barriers and competences for transition," Post-Print hal-02313377, HAL.
    2. Chen, Jing (Elaine) & Ouyang, Tao Hua & Pan, Shan L., 2013. "The role of feedback in changing organizational routine: A case study of Haier, China," International Journal of Information Management, Elsevier, vol. 33(6), pages 971-974.
    3. Ying, Wenchi & Jia, Suling & Du, Wenyu, 2018. "Digital enablement of blockchain: Evidence from HNA group," International Journal of Information Management, Elsevier, vol. 39(C), pages 1-4.
    4. Rob Kling & Howard Rosenbaum & Carol Hert, 1998. "Social informatics in information science: An introduction," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 49(12), pages 1047-1052.
    5. Yu, Xiubao & Yan, Jie & Assimakopoulos, Dimitris, 2015. "Case analysis of imitative innovation in Chinese manufacturing SMEs: Products, features, barriers and competences for transition," International Journal of Information Management, Elsevier, vol. 35(4), pages 520-525.
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    Cited by:

    1. Li, Mingwei & Jia, Suling & Du, Wenyu (Derek), 2019. "Fans as a source of extended innovation capabilities: A case study of Xiaomi Technology," International Journal of Information Management, Elsevier, vol. 44(C), pages 204-208.

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