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Assessing the performance of NHS Hospital Trusts: the role of `hard' and `soft' information


  • Goddard, Maria
  • Mannion, Russell
  • Smith, Peter C.


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  • Goddard, Maria & Mannion, Russell & Smith, Peter C., 1999. "Assessing the performance of NHS Hospital Trusts: the role of `hard' and `soft' information," Health Policy, Elsevier, vol. 48(2), pages 119-134, August.
  • Handle: RePEc:eee:hepoli:v:48:y:1999:i:2:p:119-134

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    Cited by:

    1. Antonio Nicita, 2004. "Il pendolo delle riforme nei sistemi sanitari europei," Working Papers CERM 05-2004, Competitività, Regole, Mercati (CERM).
    2. Allen, Pauline & Croxson, Bronwyn & Roberts, Jennifer A. & Archibald, Kate & Crawshaw, Shirley & Taylor, Lynda, 2002. "The use of contracts in the management of infectious disease related risk in the NHS internal market," Health Policy, Elsevier, vol. 59(3), pages 257-281, March.
    3. Claudiu CICEA, 2011. "Consideration Regarding Cost’S Evaluation In Healthcare Area," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 1(1), pages 37-48, December.
    4. Gale, Nicola & Dowswell, George & Greenfield, Sheila & Marshall, Tom, 2017. "Street-level diplomacy? Communicative and adaptive work at the front line of implementing public health policies in primary care," Social Science & Medicine, Elsevier, vol. 177(C), pages 9-18.
    5. Martin, Graham P. & McKee, Lorna & Dixon-Woods, Mary, 2015. "Beyond metrics? Utilizing ‘soft intelligence’ for healthcare quality and safety," Social Science & Medicine, Elsevier, vol. 142(C), pages 19-26.
    6. Exworthy, Mark & Frosini, Francesca, 2008. "Room for manoeuvre?: Explaining local autonomy in the English National Health Service," Health Policy, Elsevier, vol. 86(2-3), pages 204-212, May.
    7. repec:exl:2manag:v:17:y:2016:i:1:p:93-121 is not listed on IDEAS
    8. Devaney, John & Spratt, Trevor, 2009. "Child abuse as a complex and wicked problem: Reflecting on policy developments in the United Kingdom in working with children and families with multiple problems," Children and Youth Services Review, Elsevier, vol. 31(6), pages 635-641, June.

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