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Satisfaction with HR practices and employee performance: A moderated mediation model of engagement and health

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  • Stirpe, Luigi
  • Profili, Silvia
  • Sammarra, Alessia

Abstract

This study examines employee evaluations of HR practices (HRPs), which are a critical and yet underexplored antecedent of their effectiveness. Drawing on the Job Demands–Resources model, it proposes a moderated mediation model that studies the relationship between employee satisfaction with HRPs and in-role and extra-role performance as mediated by engagement. The results suggest satisfaction with HRPs influences both the performance dimensions considered, although its effects are greater for extra-role performance. Engagement intervenes significantly only in the relationship between this satisfaction and extra-role performance. Furthermore, the study acknowledges the burdens HRP-related resources may place on the workforce and examines the moderating effects of a personal resource such as health on the satisfaction with HRPs-engagement link, finding that it significantly strengthens it. It also finds that the indirect effect of satisfaction with HRPs on extra-role performance is stronger for healthier employees. These findings provide novel insights into the HR causal chain and help practitioners to better manage HRP design, communication, and audits.

Suggested Citation

  • Stirpe, Luigi & Profili, Silvia & Sammarra, Alessia, 2022. "Satisfaction with HR practices and employee performance: A moderated mediation model of engagement and health," European Management Journal, Elsevier, vol. 40(2), pages 295-305.
    • Handle: RePEc:eee:eurman:v:40:y:2022:i:2:p:295-305
    DOI: 10.1016/j.emj.2021.06.003
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    References listed on IDEAS

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    1. Kloutsiniotis, Panagiotis V. & Mihail, Dimitrios M., 2020. "Is it worth it? Linking perceived high-performance work systems and emotional exhaustion: The mediating role of job demands and job resources," European Management Journal, Elsevier, vol. 38(4), pages 565-579.
    2. A. Giangreco & A. Sebastiano & R. Peccei, 2009. "Trainees' reactions to training: an analysis of the factors affecting overall satisfaction with training," Post-Print hal-00323772, HAL.
    3. Latorre, Felisa & Ramos, José & Gracia, Francisco J. & Tomás, Inés, 2020. "How high-commitment HRM relates to PC violation and outcomes: The mediating role of supervisor support and PC fulfilment at individual and organizational levels," European Management Journal, Elsevier, vol. 38(3), pages 462-476.
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    Cited by:

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