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Strategic Uses of E-Commerce by SMEs in the East of England

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  • Drew, Stephen

Abstract

Small- to medium-sized businesses (SMEs) are emerging as significant Internet users and like their larger counterparts increasingly adopting e-commerce. This research suggests that SMEs in different industry sectors may adopt different strategies for e-commerce and have different needs for training and support. It also explores the possibility that the Internet may not be an unmitigated blessing. It can pose both a threat and an opportunity for SME business strategies. Survey results in the eastern England region of the UK show that despite recent setbacks to the dot-com sector, SMEs are placing e-commerce at the centre of their technology and corporate strategies and plan to use the Internet as a means for achieving transformational change.

Suggested Citation

  • Drew, Stephen, 2003. "Strategic Uses of E-Commerce by SMEs in the East of England," European Management Journal, Elsevier, vol. 21(1), pages 79-88, February.
  • Handle: RePEc:eee:eurman:v:21:y:2003:i:1:p:79-88
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    Citations

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    Cited by:

    1. Ariel Herbert FAMBEU, 2016. "Déterminants De L’Adoption Des Tic Dans Un Pays En Développement : Une Analyse Économétrique Sur Les Entreprises Industrielles Au Cameroun," Region et Developpement, Region et Developpement, LEAD, Universite du Sud - Toulon Var, vol. 43, pages 159-186.
    2. Rand H. Al-Dmour & Steve Love, 2015. "Determinants of the implementation of HRIS applications in business organisations in Jordan," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 15(1), pages 69-96.
    3. Rita Rahayu & John Day, 2017. "E-commerce adoption by SMEs in developing countries: evidence from Indonesia," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 7(1), pages 25-41, April.
    4. repec:eee:touman:v:60:y:2017:i:c:p:418-429 is not listed on IDEAS
    5. Lal, Kaushalesh & Peedoly, Aveeraj Sharma, 2006. "Small Islands, New Technologies and Globalization: A Case of ICT adoption by SMEs in Mauritius," MERIT Working Papers 005, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    6. Oyelaran-Oyeyinka, Banji & Lal, Kaushalesh, 2004. "Sectoral Pattern of E-business Adoption in Developing Countries," UNU-INTECH Discussion Paper Series 07, United Nations University - INTECH.
    7. Kaushalesh Lal, 2007. "New Technologies and Indian SMEs," The IUP Journal of Applied Economics, IUP Publications, vol. 0(1), pages 20-41, January.
    8. Lal, K., 2004. "E-Business and Export Behavior: Evidence from Indian Firms," World Development, Elsevier, vol. 32(3), pages 505-517, March.
    9. Sang Lee & Jinhan Kim & Yeonog Choi & Sang-Gun Lee, 2009. "Effects of IT knowledge and media selection on operational performance of small firms," Small Business Economics, Springer, vol. 32(3), pages 241-257, March.
    10. Nina Evans & Janet Sawyer, 2010. "CSR and stakeholders of small businesses in regional South Australia," Social Responsibility Journal, Emerald Group Publishing, vol. 6(3), pages 433-451, August.
    11. repec:hur:ijaraf:v:7:y:2017:i:2:p:164-176 is not listed on IDEAS
    12. repec:eee:joreco:v:41:y:2018:i:c:p:161-168 is not listed on IDEAS

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