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A formative multi-method approach to evaluating training

Author

Listed:
  • Hayes, Holly
  • Scott, Victoria
  • Abraczinskas, Michelle
  • Scaccia, Jonathan
  • Stout, Soma
  • Wandersman, Abraham

Abstract

This article describes how we used a formative multi-method evaluation approach to gather real-time information about the processes of a complex, multi-day training with 24 community coalitions in the United States. The evaluation team used seven distinct, evaluation strategies to obtain evaluation data from the first Community Health Improvement Leadership Academy (CHILA) within a three-prong framework (inquiry, observation, and reflection). These methods included: comprehensive survey, rapid feedback form, learning wall, observational form, team debrief, social network analysis and critical moments reflection. The seven distinct methods allowed for both real time quality improvement during the CHILA and long term planning for the next CHILA. The methods also gave a comprehensive picture of the CHILA, which when synthesized allowed the evaluation team to assess the effectiveness of a training designed to tap into natural community strengths and accelerate health improvement. We hope that these formative evaluation methods can continue to be refined and used by others to evaluate training.

Suggested Citation

  • Hayes, Holly & Scott, Victoria & Abraczinskas, Michelle & Scaccia, Jonathan & Stout, Soma & Wandersman, Abraham, 2016. "A formative multi-method approach to evaluating training," Evaluation and Program Planning, Elsevier, vol. 58(C), pages 199-207.
    • Handle: RePEc:eee:epplan:v:58:y:2016:i:c:p:199-207
    DOI: 10.1016/j.evalprogplan.2016.06.012
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    References listed on IDEAS

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    1. Raymond Van Wijk & Justin J. P. Jansen & Marjorie A. Lyles, 2008. "Inter‐ and Intra‐Organizational Knowledge Transfer: A Meta‐Analytic Review and Assessment of its Antecedents and Consequences," Journal of Management Studies, Wiley Blackwell, vol. 45(4), pages 830-853, June.
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    1. Pelucha, Martin & Kveton, Viktor & Potluka, Oto, 2019. "Using mixed method approach in measuring effects of training in firms: Case study of the European Social Fund support," Evaluation and Program Planning, Elsevier, vol. 73(C), pages 146-155.
    2. Paul, Sudipta & Burman, Rajarshi Roy & Singh, Rahul, 2024. "Training effectiveness evaluation: Advancing a Kirkpatrick model based composite framework," Evaluation and Program Planning, Elsevier, vol. 107(C).
    3. O’Neal, Catherine Walker & Lucier-Greer, Mallory & Richardson, Evin W. & Miranda, Haley E. & Tate, Allan & McKay, Brian K., 2025. "Protocol for the pragmatic evaluation of the Department of the Air Force’s Personal Financial Readiness Program," Evaluation and Program Planning, Elsevier, vol. 112(C).

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