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A fuzzy-based decision support model for monitoring on-time delivery performance: A textile industry case study

  • Nakandala, Dilupa
  • Samaranayake, Premaratne
  • Lau, H.C.W.
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    This paper investigates uncertainties in complex supply chain situations and proposes a fuzzy-based decision support model for determining the chance of meeting on-time delivery in a complex supply chain environment. It integrates fuzzy logic principles and unitary structure-based supply chain model and enables addressing uncertainties associated with key inputs of on-time delivery performance for effective decision making process. The proposed pragmatic model deals with the fuzziness of the key inputs including, variations in demand forecasting, materials shortages and distribution lead time, and combines a fuzzy reasoning approach for monitoring on-time delivery of finished products. In systematically dealing with the uncertainties of complex supply chains, this model supports the minimizing of business losses that result from penalties and customer dissatisfaction, and the consequent reduced market share. Application of the proposed model is illustrated using a textile industry case study.

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    Article provided by Elsevier in its journal European Journal of Operational Research.

    Volume (Year): 225 (2013)
    Issue (Month): 3 ()
    Pages: 507-517

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    Handle: RePEc:eee:ejores:v:225:y:2013:i:3:p:507-517
    Contact details of provider: Web page: http://www.elsevier.com/locate/eor

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    1. Lohman, Clemens & Fortuin, Leonard & Wouters, Marc, 2004. "Designing a performance measurement system: A case study," European Journal of Operational Research, Elsevier, vol. 156(2), pages 267-286, July.
    2. Schmitz, J. & Platts, K. W., 2004. "Supplier logistics performance measurement: Indications from a study in the automotive industry," International Journal of Production Economics, Elsevier, vol. 89(2), pages 231-243, May.
    3. Li, Haitao & Womer, Keith, 2012. "Optimizing the supply chain configuration for make-to-order manufacturing," European Journal of Operational Research, Elsevier, vol. 221(1), pages 118-128.
    4. Peidro, David & Mula, Josefa & Jiménez, Mariano & del Mar Botella, Ma, 2010. "A fuzzy linear programming based approach for tactical supply chain planning in an uncertainty environment," European Journal of Operational Research, Elsevier, vol. 205(1), pages 65-80, August.
    5. Chuu, Shian-Jong, 2011. "Interactive group decision-making using a fuzzy linguistic approach for evaluating the flexibility in a supply chain," European Journal of Operational Research, Elsevier, vol. 213(1), pages 279-289, August.
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