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Social entrepreneurship performance measurement: A time-based organizing framework

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  • Arogyaswamy, Bernard

Abstract

Social entrepreneurship (SE) has evolved from an initial period of explosive growth (SE 1.0), during which research focused on organizational and founder characteristics, to a stage that witnessed the rise of institutions facilitating SE formation and growth (SE 2.0). At present, while expansion in the number and scope of social enterprises continues, there is also a concerted effort underway to ascertain whether social enterprises are performing as expected (SE 3.0). A framework to assess the performance of SE, building on the type of metrics employed by business firms, is presented in this article. The framework—consisting of action-resources, predictors, outputs, outcomes, and impact—is intended to measure achievement along a timeline. Examples of how the framework would be used are provided for social enterprises with a range of social purposes, including one that involves an existing enterprise with the mission of reducing recidivism among incarcerated women. Brief comparisons with measures actually used help identify how the time-based approach laid out here would enhance assessment efforts and even serve as a basis for planning and decision making. The proposed framework could serve as a template to assess all social enterprises regardless of purpose, stakeholder mix, or scale of operations.

Suggested Citation

  • Arogyaswamy, Bernard, 2017. "Social entrepreneurship performance measurement: A time-based organizing framework," Business Horizons, Elsevier, vol. 60(5), pages 603-611.
    • Handle: RePEc:eee:bushor:v:60:y:2017:i:5:p:603-611
    DOI: 10.1016/j.bushor.2017.05.004
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    References listed on IDEAS

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    1. Jeffery S. McMullen & Dimo Dimov, 2013. "Time and the Entrepreneurial Journey: The Problems and Promise of Studying Entrepreneurship as a Process," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1481-1512, December.
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    Cited by:

    1. Liu, Aiping & Urquía-Grande, Elena & López-Sánchez, Pilar & Rodríguez-López, Ángel, 2023. "Research into microfinance and ICTs: A bibliometric analysis," Evaluation and Program Planning, Elsevier, vol. 97(C).
    2. Sarah Kimakwa & Jorge A. Gonzalez & Hale Kaynak, 2023. "Social Entrepreneur Servant Leadership and Social Venture Performance: How are They Related?," Journal of Business Ethics, Springer, vol. 182(1), pages 95-118, January.
    3. Zeeshan Maqsood & Sana Jawad & Tehreem Jawad, 2019. "Evaluating the Performance of Applicant Position in Firm," Annals of Social Sciences & Management studies, Juniper Publishers Inc., vol. 3(4), pages 92-96, June.
    4. Theo Benos & Nikos Kalogeras & Martin Wetzels & Ko De Ruyter & Joost M. E. Pennings, 2018. "Harnessing a ‘Currency Matrix’ for Performance Measurement in Cooperatives: A Multi-Phased Study," Sustainability, MDPI, vol. 10(12), pages 1-38, December.
    5. Yáñez-Valdés, Claudia & Guerrero, Maribel & Barros-Celume, Sebastián & Ibáñez, María J., 2023. "Winds of change due to global lockdowns: Refreshing digital social entrepreneurship research paradigm," Technological Forecasting and Social Change, Elsevier, vol. 190(C).

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