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Migrant mobility and value creation in hospitality labour

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  • Lugosi, Peter
  • Ndiuini, Ann

Abstract

This study examines diverse forms of value that migrant workers create through their employment in hospitality. The paper draws on insights from valuation studies and research on migrants' transnational resources to consider the experiences of Kenyans who worked in the hospitality sector while abroad. The paper introduces the notion of ‘indefinite capacities’ to conceptualise the amorphous nature of skills, capabilities and resources that may be developed through hospitality work. The findings explore how value is constructed and negotiated within occupational, cultural and psychological domains, examining how and why indefinite capacities are (de)valued in specific moments, and how they are (re)appraised in the wider context of migrants' careers and lives.

Suggested Citation

  • Lugosi, Peter & Ndiuini, Ann, 2022. "Migrant mobility and value creation in hospitality labour," Annals of Tourism Research, Elsevier, vol. 95(C).
  • Handle: RePEc:eee:anture:v:95:y:2022:i:c:s0160738322000809
    DOI: 10.1016/j.annals.2022.103429
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    7. Mikaela Backman & Johan Klaesson, 2021. "The Importance of the Hospitality Sector in Integrating Foreign-Born Individuals in Sweden," Advances in Spatial Science, in: Mauro Ferrante & Oliver Fritz & Özge Öner (ed.), Regional Science Perspectives on Tourism and Hospitality, edition 1, pages 79-100, Springer.
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    Cited by:

    1. Peter Lugosi & Thiago Allis & Clara Della Croce & Sonia Morano-Foadi, 2023. "Inter-Organisational Entanglements in Migrant Support Ecologies: Action and Collaboration Supporting Labour Market Integration," Journal of International Migration and Integration, Springer, vol. 24(3), pages 1231-1256, September.
    2. Ladkin, Adele & Mooney, Shelagh & Solnet, David & Baum, Tom & Robinson, Richard & Yan, Hongmin, 2023. "A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment," Annals of Tourism Research, Elsevier, vol. 100(C).

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