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Factors Affecting the Use of Performance Information for Decision-Making

Author

Listed:
  • Challa Amdissa Jiru

    (Department of Public Administration and Development Management, Addis Ababa University, Ethiopia)

  • Tilahun Teklu

    (Department of Management, Addis Ababa University, Ethiopia)

  • Deribe Assefa Aga

    (Ethiopian Civil Service University, Ethiopia)

Abstract

The use of performance information is central to the realization of performance management outcomes; consequently, it is useful to learn what factors influence the use of performance information in the process of performance management. This study aimed at investigation of the influence of participation in performance target setting, performance indicator quality, performance information processing capacity, and training on the use of performance information in the decision- making in the public sector organizations. The research bases on primary data collected from randomly selected 184 respondents from public organizations. The result of regression analysis indicates training on performance management, performance information processing capacity and the performance indicator quality positively influences performance information use, but the influence of participation in target setting on the use of performance information was not statistically significant. The finding indicates the connections among the components of performance management process and highlights policy options that can enhance the use of performance information.

Suggested Citation

  • Challa Amdissa Jiru & Tilahun Teklu & Deribe Assefa Aga, 2022. "Factors Affecting the Use of Performance Information for Decision-Making," Social Sciences and Education Research Review, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 9(1), pages 107-119, July.
    • Handle: RePEc:edt:jsserr:v:9:y:2022:i:1:p:107-119
    DOI: 10.5281/zenodo.6794748
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    References listed on IDEAS

    as
    1. Jose A. Puppim De Oliveira & Yijia Jing & Paul Collins & Jie Gao, 2015. "Performance Measurement and Management in the Public Sector: Some Lessons from Research Evidence," Public Administration & Development, Blackwell Publishing, vol. 35(2), pages 86-96, May.
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    Full references (including those not matched with items on IDEAS)

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