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Compared to whom? Social and historical reference points and performance appraisals by managers, students, and the general public

Author

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  • Amanda Rutherford

    (Indiana University)

  • Thomas Rabovsky

    (Indiana University)

  • Megan Darnley

    (Indiana University)

Abstract

Experimental studies in public administration often focus on samples of non-practitioner groups. In these cases, it is unclear whether findings from non-practitioner groups are generalizable to public managers. Some literature suggests that bureaucrats are likely to hold biases similar to the rest of the population while other research argues that bureaucratic expertise and training allow practitioners to make decisions in more strategic or rational ways. This study works within the literature of performance information to test for differences in responses to the same experiment among college students, citizens, and public managers in the context of U.S. K-12 education. Some differences were detected across groups, though results reveal largely similar findings which have implications for when and how scholars might rely on non-practitioner samples to consider the attitudes and behaviors of bureaucrats or elected policymakers.

Suggested Citation

  • Amanda Rutherford & Thomas Rabovsky & Megan Darnley, 2021. "Compared to whom? Social and historical reference points and performance appraisals by managers, students, and the general public," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 4(1).
  • Handle: RePEc:bpd:articl:v:4:y:2021:i:1:jbpa.41.149
    DOI: 10.30636/jbpa.41.149
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    References listed on IDEAS

    as
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    2. Sean Nicholson-Crotty & Jill Nicholson-Crotty & Sean Webeck, 2019. "Are public managers more risk averse? Framing effects and status quo bias across the sectors," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 2(1).
    3. Étienne Charbonneau & Gregg G. Van Ryzin, 2015. "Benchmarks and Citizen Judgments of Local Government Performance: Findings from a survey experiment," Public Management Review, Taylor & Francis Journals, vol. 17(2), pages 288-304, February.
    4. T.K. Das & Bing‐Sheng Teng, 1999. "Cognitive Biases and Strategic Decision Processes: An Integrative Perspective," Journal of Management Studies, Wiley Blackwell, vol. 36(6), pages 757-778, November.
    5. Donald Moynihan, 2018. "A great schism approaching? Towards a micro and macro public administration," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 1(1).
    6. Carolyn Heinrich & Alessandro Maffioli & Gonzalo Vázquez, 2010. "A Primer for Applying Propensity-Score Matching," SPD Working Papers 1005, Inter-American Development Bank, Office of Strategic Planning and Development Effectiveness (SPD).
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    Cited by:

    1. Rotem Dvir, 2024. "Nudging citizens co-production: Assessing multiple behavioral strategies," Policy Sciences, Springer;Society of Policy Sciences, vol. 57(4), pages 719-743, December.

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    JEL classification:

    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • Z00 - Other Special Topics - - General - - - General
    • D90 - Microeconomics - - Micro-Based Behavioral Economics - - - General

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