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A panacea for improving citizen behaviors? Introduction to the symposium on the use of social norms in public administration

Author

Listed:
  • Peter John

    (King's College London)

  • Michael Sanders

    (King's College London & What Works Centre for Children's Social Care)

  • Jennifer Wang

    (Stanford University)

Abstract

Recent years have seen a growth in the use of social norm messages by local and national governments across the world. These messages have primarily been used to induce desired behaviors among the non-compliant minority by pointing to the compliance of the majority. As well as being of considerable theoretical interest, these messages have a high level of empirical and experimental support in government settings as well as a few null and negative findings. In this introduction to the symposium, we offer an overview of research to date using social norms in public administration, reviewing what ‘stylized facts’ emerge, then introduce the articles included in the symposium.

Suggested Citation

  • Peter John & Michael Sanders & Jennifer Wang, 2019. "A panacea for improving citizen behaviors? Introduction to the symposium on the use of social norms in public administration," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 2(2).
    • Handle: RePEc:bpd:articl:v:2:y:2019:i:2:jbpa.22.119
    DOI: 10.30636/jbpa.22.119
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    References listed on IDEAS

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    1. Noah J. Goldstein & Robert B. Cialdini & Vladas Griskevicius, 2008. "A Room with a Viewpoint: Using Social Norms to Motivate Environmental Conservation in Hotels," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 35(3), pages 472-482, March.
    2. Erich Kirchler & Stephan Muehlbacher & Barbara Kastlunger & Ingrid Wahl, 2007. "Why Pay Taxes? A Review of Tax Compliance Decisions," International Center for Public Policy Working Paper Series, at AYSPS, GSU paper0730, International Center for Public Policy, Andrew Young School of Policy Studies, Georgia State University.
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    Cited by:

    1. Buntaine, Mark T & Bagabo, Alex & Bangerter, Tanner & Bukuluki, Paul & Daniels, Brigham, 2022. "Recognizing Local Leaders as an Anti-Corruption Strategy: Experimental and Ethnographic Evidence from Uganda," OSF Preprints x86q3, Center for Open Science.
    2. Migchelbrink, Koen & Raymaekers, Pieter, 2023. "Nudging people to pay their parking fines on time. Evidence from a cluster-randomized field experiment," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 105(C).
    3. Martínez Villarreal, Déborah & Parilli, Cristina & Scartascini, Carlos & Simpser, Alberto, 2021. "Let's (Not) Get Together!: The Role of Social Norms in Social Distancing during COVID-19," IDB Publications (Working Papers) 11038, Inter-American Development Bank.
    4. Holzmeister, Felix & Huber, Jürgen & Kirchler, Michael & Schwaiger, Rene, 2022. "Nudging debtors to pay their debt: Two randomized controlled trials," Journal of Economic Behavior & Organization, Elsevier, vol. 198(C), pages 535-551.

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    More about this item

    Keywords

    Symposium introduction; Social norms; Behavioral insights; Nudge;
    All these keywords.

    JEL classification:

    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • Z00 - Other Special Topics - - General - - - General
    • D90 - Microeconomics - - Micro-Based Behavioral Economics - - - General

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