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Improving Agility, Adaptability, Alignment, Accessibility, and Affordability in Nanostore Supply Chains

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  • Rafael Escamilla
  • Jan C. Fransoo
  • Christopher S. Tang

Abstract

In developing economies, nanostores (i.e., small independent neighborhood stores) in urban and rural areas face different infrastructural, operational, and financial challenges. How can urban nanostores compete with supermarket chains as they enter the market? How can rural nanostores provide more services at affordable prices to sustain their operations? By developing innovative business models enabled by new technologies such as smartphones, mobile payments, and solar panels, we show how urban nanostores can increase the capabilities of agility, adaptability, and alignment in their supply chain to compete, and how rural nanostores can change their operations to improve accessibility (in terms of products/services) and affordability (in terms of price). In addition, we describe some emerging research opportunities for further consideration.

Suggested Citation

  • Rafael Escamilla & Jan C. Fransoo & Christopher S. Tang, 2021. "Improving Agility, Adaptability, Alignment, Accessibility, and Affordability in Nanostore Supply Chains," Production and Operations Management, Production and Operations Management Society, vol. 30(3), pages 676-688, March.
    • Handle: RePEc:bla:popmgt:v:30:y:2021:i:3:p:676-688
    DOI: 10.1111/poms.13309
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    References listed on IDEAS

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    Cited by:

    1. Camilo Andrés Mora-Quiñones & Leopoldo Eduardo Cárdenas-Barrón & Josué C. Velázquez-Martínez & Karla M. Gámez-Pérez, 2021. "The Coexistence of Nanostores within the Retail Landscape: A Spatial Statistical Study for Mexico City," Sustainability, MDPI, vol. 13(19), pages 1-17, September.
    2. Sun, Shuxing & Zhang, Bin, 2022. "Operation strategies for nanostore in community group buying," Omega, Elsevier, vol. 110(C).
    3. Marshall Fisher & Ananth Raman, 2022. "Innovations in retail operations: Thirty years of lessons from Production and Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4452-4461, December.
    4. Escamilla, Rafael, 2023. "Managing the nanostore supply chain : Base-of-the-pyramid retail in emerging markets," Other publications TiSEM 7518aa1a-4ba1-45af-8d73-d, Tilburg University, School of Economics and Management.
    5. David Hidalgo-Carvajal & Edgar Gutierrez-Franco & Christopher Mejia-Argueta & Helen Suntura-Escobar, 2023. "Out of the Box: Exploring Cardboard Returnability in Nanostore Supply Chains," Sustainability, MDPI, vol. 15(10), pages 1-16, May.
    6. Fransoo, Jan C. & Cedillo-Campos, M. Gastón & Gámez-Pérez, Karla M., 2022. "Estimating the benefits of dedicated unloading bays by field experimentation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 160(C), pages 348-354.
    7. Charles H. Fine & Loredana Padurean & Sergey Naumov, 2022. "Operations for entrepreneurs: Can Operations Management make a difference in entrepreneurial theory and practice?," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4599-4615, December.

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