IDEAS home Printed from https://ideas.repec.org/a/bla/jinfst/v74y2023i12p1365-1383.html
   My bibliography  Save this article

Consequences of information exchanges of vulnerable women on Facebook: An “information grounds” study informing value co‐creation and ICT4D research

Author

Listed:
  • Devendra Potnis
  • Macy Halladay
  • Sara‐Elizabeth Jones

Abstract

Information and communication technology for development (ICT4D) research sporadically leverages information science scholarship. Our qualitative study employs the “information grounds” (IG) lens to investigate the consequences of information exchanges by pregnant women on Facebook, who are vulnerable in the doctor‐centric birth culture in rural America. The thematic analysis of in‐depth interviews with members and administrators of the Vaginal Birth After Cesarean (VBAC) group shows that positive consequences outweigh negative consequences of information exchanges and lead to the following progression of outcomes: (a) VBAC group as an information ground, (b) social capital (e.g., cognitive, structural, and relational capital) built on the information ground, (c) seven emergent properties of the information ground, and (d) value co‐created (e.g., local, affordable, timely, enduring, and reliable support) by VBAC group members. The IG lens reveals the following roles of Facebook, an ICT, in development: (a) a linker that lets people with similar needs and interests convene and shapes their interactions, (b) a prerequisite to building an online, “third place” for social interactions, and (c) an apparatus for ubiquitously seeking, searching, sharing, and storing information in multiple formats and controlling its flow on the VBAC group. This paper fills in six gaps in the ICT4D research.

Suggested Citation

  • Devendra Potnis & Macy Halladay & Sara‐Elizabeth Jones, 2023. "Consequences of information exchanges of vulnerable women on Facebook: An “information grounds” study informing value co‐creation and ICT4D research," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(12), pages 1365-1383, December.
    • Handle: RePEc:bla:jinfst:v:74:y:2023:i:12:p:1365-1383
    DOI: 10.1002/asi.24708
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.24708
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.24708?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Yingqin Zheng & Mathias Hatakka & Sundeep Sahay & Annika Andersson, 2018. "Conceptualizing development in information and communication technology for development (ICT4D)," Information Technology for Development, Taylor & Francis Journals, vol. 24(1), pages 1-14, January.
    2. Mojtaba Vaismoradi & Hannele Turunen & Terese Bondas, 2013. "Content analysis and thematic analysis: Implications for conducting a qualitative descriptive study," Nursing & Health Sciences, John Wiley & Sons, vol. 15(3), pages 398-405, September.
    3. Seyedezahra Shadi Erfani & Babak Abedin & Yvette Blount, 2017. "The effect of social network site use on the psychological well-being of cancer patients," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(5), pages 1308-1322, May.
    4. Liu, Jianwei & Zhang, Xiaofei & Meng, Fanbo & Lai, Kee-hung, 2020. "Deploying gamification to engage physicians in an online health community: An operational paradox," International Journal of Production Economics, Elsevier, vol. 228(C).
    5. Richard Heeks, 2010. "Do information and communication technologies (ICTs) contribute to development?," Journal of International Development, John Wiley & Sons, Ltd., vol. 22(5), pages 625-640.
    6. Geoff Walsham, 2017. "ICT4D research: reflections on history and future agenda," Information Technology for Development, Taylor & Francis Journals, vol. 23(1), pages 18-41, January.
    7. Nora Moumjid & Cathy Charles & Magali Morelle & Amiram Gafni & Alain Brémond & Fadila Farsi & Tim Wheland & Marie-Odile Carrère, 2009. "The statutory duty of physicians to inform patients versus unmet patient's information needs: the case of breast cancer in France," Post-Print halshs-00451610, HAL.
    8. Deighton, John & Grayson, Kent, 1995. "Marketing and Seduction: Building Exchange Relationships by Managing Social Consensus," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(4), pages 660-676, March.
    9. Ellen L. Rubenstein, 2015. "“They are always there for me”: The convergence of social support and information in an online breast cancer community," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(7), pages 1418-1430, July.
    10. Moumjid, Nora & Charles, Cathy & Morelle, Magali & Gafni, Amiram & Brémond, Alain & Farsi, Fadila & Whelan, Tim & Carrère, Marie-Odile, 2009. "The statutory duty of physicians to inform patients versus unmet patients' information needs: The case of breast cancer in France," Health Policy, Elsevier, vol. 91(2), pages 162-173, July.
    11. Loo Geok Pee & Shan L. Pan & Mingwei Li & Suling Jia, 2020. "Social informatics of information value cocreation: A case study of xiaomi's online user community," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(4), pages 409-422, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ajay Purohit & Gaurav Chopra & Parshuram G. Dangwal, 2022. "Measuring the Effectiveness of the Project Management Information System (PMIS) on the Financial Wellness of Rural Households in the Hill Districts of Uttarakhand, India: An IS-FW Model," Sustainability, MDPI, vol. 14(21), pages 1-29, October.
    2. Sylvain Cibangu, 2022. "Posters and Development: A Case Study of Cell Phone Posters in the Rural Congo," Journal of Social and Development Sciences, AMH International, vol. 12(4), pages 16-38.
    3. Ezinne M. Emeana & Liz Trenchard & Katharina Dehnen-Schmutz, 2020. "The Revolution of Mobile Phone-Enabled Services for Agricultural Development (m-Agri Services) in Africa: The Challenges for Sustainability," Sustainability, MDPI, vol. 12(2), pages 1-27, January.
    4. Bharat Mehra, 2023. "Toward an impact‐driven framework to operationalize social justice and implement ICT4D in the field of information," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(12), pages 1419-1436, December.
    5. Devendra Potnis & Macy Halladay, 2022. "Information practices of administrators for controlling information in an online community of new mothers in rural America," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(11), pages 1621-1640, November.
    6. Christina Sanchita Shah & Satish Krishnan, 2024. "ICT, Gender Inequality, and Income Inequality: A Panel Data Analysis Across Countries," Information Systems Frontiers, Springer, vol. 26(2), pages 709-727, April.
    7. Schweik, Charles M. & Meyer, Carl & Chinkondenji, Pempho & Smith, Jeremy & Mchenga, Promise, 2020. "World librarians: A socio-technical system providing library search services to offline schools and libraries in Malawi," World Development Perspectives, Elsevier, vol. 20(C).
    8. Ye, Lisha & Dai, Yishu & Dong, Xiaoying, 2022. "The enabling mechanism of shuren culture in ICT4D: A case study of rural China," Technology in Society, Elsevier, vol. 68(C).
    9. Eivor Oborn & Michael Barrett & Wanda Orlikowski & Anna Kim, 2019. "Trajectory Dynamics in Innovation: Developing and Transforming a Mobile Money Service Across Time and Place," Organization Science, INFORMS, vol. 30(5), pages 1097-1123, September.
    10. Xusen Cheng & Xiangbin Yan & Deepinder S. Bajwa, 2017. "Exploring the emerging research topics on information technology-enabled collaboration for development," Information Technology for Development, Taylor & Francis Journals, vol. 23(3), pages 403-414, July.
    11. Ogundeji, Yewande Kofoworola & Quinn, Amity & Lunney, Meaghan & Chong, Christy & Chew, Derek & Danso, George & Duggan, Shelly & Edwards, Alun & Hopkin, Gareth & Senior, Peter & Sumner, Glen & Williams, 2021. "Factors that influence specialist physician preferences for fee-for-service and salary-based payment models: A qualitative study," Health Policy, Elsevier, vol. 125(4), pages 442-449.
    12. Huijing Chen & Hui Feng & Lulu Liao & Xinyin Wu & Yinan Zhao & Mingyue Hu & Hui Li & Hengyu Hu & Xiufen Yang, 2020. "Evaluation of quality improvement intervention with nurse training in nursing homes: A systematic review," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(15-16), pages 2788-2800, August.
    13. Dang, Yuxuan & Zhao, Zhenting & Kong, Xiangbin & Lei, Ming & Liao, Yubo & Xie, Zhen & Song, Wei, 2023. "Discerning the process of cultivated land governance transition in China since the reform and opening-up-- Based on the multiple streams framework," Land Use Policy, Elsevier, vol. 133(C).
    14. Sapanna Laysiriroj & Walter Wehrmeyer, 2020. "Intergenerational differences of CSR activities in family-run businesses in eastern Thailand," Asian Journal of Sustainability and Social Responsibility, Springer, vol. 5(1), pages 1-15, December.
    15. Margherita Rampioni & Adrian Alexandru Moșoi & Lorena Rossi & Sorin-Aurel Moraru & Dan Rosenberg & Vera Stara, 2021. "A Qualitative Study toward Technologies for Active and Healthy Aging: A Thematic Analysis of Perspectives among Primary, Secondary, and Tertiary End Users," IJERPH, MDPI, vol. 18(14), pages 1-17, July.
    16. Abdul-Aziz Seidu & Bunmi S. Malau-Aduli & Kristin McBain-Rigg & Aduli E. O. Malau-Aduli & Theophilus I. Emeto, 2021. "Level of Inclusiveness of People with Disabilities in Ghanaian Health Policies and Reports: A Scoping Review," Disabilities, MDPI, vol. 1(3), pages 1-21, August.
    17. Robert Doričić & Marcin Orzechowski & Marianne Nowak & Ivana Tutić Grokša & Katarzyna Bielińska & Anna Chowaniec & Mojca Ramšak & Paweł Łuków & Amir Muzur & Zvonka Zupanič-Slavec & Florian Steger, 2021. "Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia," IJERPH, MDPI, vol. 18(22), pages 1-14, November.
    18. Mulligan, Hilda & McCoy, Lorna & Wilkinson, Amanda & Hawke, Jenny & Sullivan, Joanne & Kirk, Eliana & Hastings, Kristin & Ibrahim, Clara & Potterton, Joanne, 2017. "Disability facilitators' views of their work with children/youth with disability in South Africa," Children and Youth Services Review, Elsevier, vol. 82(C), pages 13-18.
    19. Jantje Halberstadt & Christoph Schank & Mark Euler & Rainer Harms, 2019. "Learning Sustainability Entrepreneurship by Doing: Providing a Lecturer-Oriented Service Learning Framework," Sustainability, MDPI, vol. 11(5), pages 1-22, February.
    20. Ellie Norris & Shawgat Kutubi & Steven Greenland, 2023. "Cultural accountability in the annual report: The case of First Nations entities in Australia," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 63(4), pages 4453-4478, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jinfst:v:74:y:2023:i:12:p:1365-1383. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.