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Storytelling wisdom: Story, information, and DIKW

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  • Kate McDowell

Abstract

Most information science (IS) definitions of information center individual rather than collective meaning‐making. Because stories are constituted through narrative experience, and audiences are partly constitutive of the stories told to and with them, storytelling offers a framework for researching collective experiences of information. Stories are simultaneously empirical and socially constructed, bridging a key epistemological divide in IS. Storytelling as paradigm shift is explored and demonstrated in three sections that (a) define story and storytelling, (b) describe how story and storytelling can extend the data, information, knowledge, and wisdom (DIKW) pyramid, and (c) revise DIKW as a new storytelling S‐DIKW framework. Future IS storytelling research should account for story and the dynamics of storytelling not merely as a subset of information or of information behavior, but as a fundamental information form.

Suggested Citation

  • Kate McDowell, 2021. "Storytelling wisdom: Story, information, and DIKW," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(10), pages 1223-1233, October.
    • Handle: RePEc:bla:jinfst:v:72:y:2021:i:10:p:1223-1233
    DOI: 10.1002/asi.24466
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    1. Gabriel, Yiannis, 2000. "Storytelling in Organizations: Facts, Fictions, and Fantasies," OUP Catalogue, Oxford University Press, number 9780198297062, Decembrie.
    2. Lai Ma, 2012. "Meanings of information: The assumptions and research consequences of three foundational LIS theories," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 63(4), pages 716-723, April.
    3. Carol C. Kuhlthau, 1991. "Inside the search process: Information seeking from the user's perspective," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 42(5), pages 361-371, June.
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    2. Stefan Stremersch & Elke Cabooter & Ivan Guitart & Nuno Camacho, 2025. "Customer insights for innovation : A framework and research agenda for marketing," Post-Print hal-04731671, HAL.

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