Service Quality and Customer Satisfaction in Dining Restaurants: Inputs for Tourism and Hospitality Curriculum Enhancement
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DOI: https://doi.org/10.36941/ajis-2022-0065
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References listed on IDEAS
- Jalal Hanaysha, 2016. "Testing the Effects of Food Quality, Price Fairness, and Physical Environment on Customer Satisfaction in Fast Food Restaurant Industry," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 6(2), pages 31-40.
- Jang, SooCheong (Shawn) & Namkung, Young, 2009. "Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian-Russell model to restaurants," Journal of Business Research, Elsevier, vol. 62(4), pages 451-460, April.
- Jalal Hanaysha, 2016. "Testing the effects of food quality, price fairness, and physical environment on customer satisfaction in fast food restaurant industry," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 6(2), pages 31-40, February.
- repec:sol:wpaper:2013/196094 is not listed on IDEAS
- Sandra Rothenberger, 2015. "Fairness through Transparency: The Influence of Price Transparency on Consumer Perceptions of Price Fairness," Working Papers CEB 15-008, ULB -- Universite Libre de Bruxelles.
- Thomas, Rhodri & Wood, Emma, 2015. "The absorptive capacity of tourism organisations," Annals of Tourism Research, Elsevier, vol. 54(C), pages 84-99.
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- Miguel Daniel Ramirez Del Castillo & Zaida Brenida Chavez-Romero & Carlos Alexis Alvarado-Silva & Geraldo Cesar Rosario De Oliveira & Sassy Emperatriz Gaytan-Reyna, 2023. "Customer Satisfaction Based on User Perceptions in a Delivery Company in Peru," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 12, September.
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