Landscape of Organizational Citizenship Behavior: Insights from Bibliometric Analysis

This research analyzes the landscape of organizational citizenship behavior through bibliometric analysis. A total of 3604 datasets from the dimension source were employed in the study. Data analysis was accomplished using R, Biblioshiny, and VOSviewer software. The main analyses included in the study are annual scientific production, average citation score, most relevant sources, Bradford’s law, prolific authors, local impact, global cited documents, relevant affiliation, scientific production of countries, most cited countries, corresponding authors’ countries, trend topics, most frequent words, thematic map, co-occurrence of network, and bibliographic coupling of authors and countries. The findings of the study revealed a rapid growth in the theme areas. The most frequent words in the thematic map, a trend topic, were human, organizational culture, social behavior, and job satisfaction. The most contributing countries were the USA and China. Prolific author revealed Kim J. with the highest publication status. This reflects that the organizational citizenship behavior emerges and has gained popularity, manifesting growing interest among research scholars. This study contributes to the theoretical foundation and establishes a benchmark for research scholars and practitioners. Thus, it advocates that research scholars could embrace mostly occurring thematic areas of the study as modern organizations concentrate on organizational culture to shape employee behavior compatible with the values, policies, and strategies of the organization.