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The Impact of Employee Voice on Organizational Commitment: Insights from the Telecommunication Sector in Ghana

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  • Prince Kofi Ofosu

    (University of Dundee, UK)

Abstract

Employing the social exchange theory, this study analyzes the impact of employee voice on organizational commitment. The study utilized questionnaires to collect data from 254 respondents from the selected firms within the telecommunication industry of Ghana. Various tests were carried out to purify and tests for the data for a robust analysis. Linear regression model was employed to assess the relationship between the variables under study. Results of the study revealed a significant positive relationship between employee voice and organizational commitment, supporting the hypothesis developed for the study. In conclusion, this study discusses the implications, limitations, and directions for future studies.

Suggested Citation

  • Prince Kofi Ofosu, 2025. "The Impact of Employee Voice on Organizational Commitment: Insights from the Telecommunication Sector in Ghana," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(4), pages 1775-1784, April.
  • Handle: RePEc:bcp:journl:v:9:y:2025:issue-4:p:1775-1784
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    References listed on IDEAS

    as
    1. Shin, Duckjung & Woodwark, Meredith J. & Konrad, Alison M. & Jung, Yongsuhk, 2022. "Innovation strategy, voice practices, employee voice participation, and organizational innovation," Journal of Business Research, Elsevier, vol. 147(C), pages 392-402.
    2. Prasadika G.H.H.P & H.M Nishanthi, 2018. "Perceived Employee Voice and Organizational Commitment: A Case of Sri Lanka," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 8(9), pages 330-341.
    3. Michael Gyensare & Reginald Arthur & Evelyn Twumasi & Joan-Ark Agyapong, 2019. "Leader effectiveness – the missing link in the relationship between employee voice and engagement," Cogent Business & Management, Taylor & Francis Journals, vol. 6(1), pages 1634910-163, January.
    4. Prasadika G. H. H. P. & H. M. Nishanthi, 2018. "Perceived employee voice and organizational commitment: a case of Sri Lanka," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 8(9), pages 330-341, September.
    5. Cheng, Jin & Bai, Haiqing & Hu, Caixia, 2022. "The relationship between ethical leadership and employee voice: The roles of error management climate and organizational commitment," Journal of Management & Organization, Cambridge University Press, vol. 28(1), pages 58-76, January.
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    7. Mohammed A. Hajar & Ammar Ahmed Alkahtani & Daing Nasir Ibrahim & Mohammed A. Al-Sharafi & Gamal Alkawsi & Noorminshah A. Iahad & Mohd Ridzuan Darun & Sieh Kiong Tiong, 2022. "The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty," Sustainability, MDPI, vol. 14(10), pages 1-20, May.
    8. Osei-Owusu, Alexander, 2015. "The Analysis of the Ghana Telecom Industry," 26th European Regional ITS Conference, Madrid 2015 127172, International Telecommunications Society (ITS).
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