IDEAS home Printed from https://ideas.repec.org/a/bco/mihsaa/v6y2020p1-17.html
   My bibliography  Save this article

A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior

Author

Listed:
  • Muhammad Salman Chughtai

    (Faculty of Management Sciences, International Islamic University, Islamabad, Pakistan)

  • Syed Zulfiqar Ali Shah

    (Faculty of Management Sciences, International Islamic University, Islamabad, Pakistan)

Abstract

The main aim of this study was to examine the impact of the Dark Triad (DT) on Organizational Citizenship Behavior (OCB). The mediation effect of Workplace Incivility (WPI) between the relationship of DT and OCB was also analyzed. Furthermore, the moderating role of Islamic Work Ethics (IWE) was also tested between the relationship of WPI and OCB, in terms of the Theory of Threatened Egotism (TTE) and Ethical Climate Theory (ECT). Hypotheses of this study were tested using data of 326 employees (male/female) working in different public sector organizations (Lahore High Court, Lahore, and Rawalpindi Bench, Advocate General, and Attorney General Office). Data was analyzed by using SPSS 25.0 and Smart-PLS, a direct relationship was tested by using hierarchal regression, the indirect effect was tested by using the methods of Barron and Kenny, Sobel, and Hayes, and moderation effect was tested by using PROCESS-macro. Findings support the hypothesis of this study, as workplace incivility indirectly with the presence of dark personality negatively influence the organizational citizenship behavior of employees. Findings further explore that moderation of Islamic work ethics reduces the strength of the negative indirect effect of dark personality via workplace incivility on organizational citizenship behavior. Investigation of this study contribute to the literature of personality psychology and organizational behavior, by showing that the dark side of personality develops the features of uncivil behavior that reduce the level of organizational citizenship behavior, IWE as a potential moderator provide an ethical climate in the organization that reduces the intensity of these negative behaviors.

Suggested Citation

  • Muhammad Salman Chughtai & Syed Zulfiqar Ali Shah, 2020. "A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior," Management Issues in Healthcare System, EUROKD, vol. 6, pages 1-17.
  • Handle: RePEc:bco:mihsaa::v:6:y:2020:p:1-17
    DOI: 10.33844/mihs.2020.60233
    as

    Download full text from publisher

    File URL: https://api.eurokd.com/Uploads/Article/923/mihs.2020.60233.pdf
    Download Restriction: no

    File URL: https://libkey.io/10.33844/mihs.2020.60233?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Won-Moo Hur & Hanna Kim & Jeong Woo, 2014. "How CSR Leads to Corporate Brand Equity: Mediating Mechanisms of Corporate Brand Credibility and Reputation," Journal of Business Ethics, Springer, vol. 125(1), pages 75-86, November.
    2. Fahmi Natigor Nasution & Ahmad Rafiki, 2019. "Islamic work ethics, organizational commitment and job satisfaction of Islamic banks in Indonesia," RAUSP Management Journal, Emerald Group Publishing Limited, vol. 55(2), pages 195-205, October.
    3. Yen, Chang-Hua & Teng, Hsiu-Yu, 2013. "The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry," Tourism Management, Elsevier, vol. 36(C), pages 401-410.
    4. Riham Ragab Rizk, 2008. "Back to basics: an Islamic perspective on business and work ethics," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 4(1/2), pages 246-254, March.
    5. Md. Rashid & Saidatul Ibrahim, 2008. "The Effect of Culture and Religiosity on Business Ethics: A Cross-cultural Comparison," Journal of Business Ethics, Springer, vol. 82(4), pages 907-917, November.
    6. Kelly Martin & John Cullen, 2006. "Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review," Journal of Business Ethics, Springer, vol. 69(2), pages 175-194, December.
    7. Wuryanti Kuncoro & Gunadi Wibowo, 2019. "The Increase of Organizational Citizenship Behaviour (OCB) Through Islamic Work Ethics, Affective Commitment, and Organizational Identity," International Business Research, Canadian Center of Science and Education, vol. 12(2), pages 181-190, February.
    8. Khurram Khan & Muhammad Abbas & Asma Gul & Usman Raja, 2015. "Organizational Justice and Job Outcomes: Moderating Role of Islamic Work Ethic," Journal of Business Ethics, Springer, vol. 126(2), pages 235-246, January.
    9. Wahab, Mastura Ab. & Quazi, Ali & Blackman, Deborah, 2016. "Measuring and validating Islamic work value constructs: An empirical exploration using Malaysian samples," Journal of Business Research, Elsevier, vol. 69(10), pages 4194-4204.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Muhammad Salman Chughtai & Huma Akram & Tabassum Razzaq & Adeela Rasheed & Rabia Shah, 2022. "Impact of Psychopathy and Narcissism on Employees' Adverse Outcomes: A Perspective of Ethical Climate Theory and Threatened-Egotism Model," Management & Economics Research Journal, Faculty of Economics, Commercial and Management Sciences, Ziane Achour University of Djelfa, vol. 4(1), pages 129-152, March.
    2. Ghaith Mohammad Mahmoud Hammouri & Ismet Esenyel & Nader Mohammad Aljawarneh, 2024. "Sustainable Cyber Incivility and Service Innovation: Does Transformational Leadership Matter?," SAGE Open, , vol. 14(2), pages 21582440241, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Abu-Saad, Ismael & Haj Ali, Afnan, 2024. "Islamic work ethics in a complex, conflicted cultural milieu: The case of indigenous Palestinian Arab high school teachers in Israel," International Journal of Educational Development, Elsevier, vol. 111(C).
    2. Udin Udin & Radyan Dananjoyo & Mohsin Shaikh & Densy Vio Linarta, 2022. "Islamic Work Ethics, Affective Commitment, and Employee’s Performance in Family Business: Testing Their Relationships," SAGE Open, , vol. 12(1), pages 21582440221, March.
    3. Urša Golob & Klement Podnar, 2019. "Researching CSR and brands in the here and now: an integrative perspective," Journal of Brand Management, Palgrave Macmillan, vol. 26(1), pages 1-8, January.
    4. Anne Joosten & Marius van Dijke & Alain Van Hiel & David De Cremer, 2015. "Out of Control!? How Loss of Self-Control Influences Prosocial Behavior: The Role of Power and Moral Values," PLOS ONE, Public Library of Science, vol. 10(5), pages 1-20, May.
    5. Tanja Rabl & María Carmen Triana & Seo-Young Byun & Laura Bosch, 2020. "Diversity Management Efforts as an Ethical Responsibility: How Employees’ Perceptions of an Organizational Integration and Learning Approach to Diversity Affect Employee Behavior," Journal of Business Ethics, Springer, vol. 161(3), pages 531-550, January.
    6. Omar Chabán & Alfredo Flores-Hernández & María Eugenia López-Pérez & Miguel A. Ruz-Mendoza, 2024. "The Manager’s Vision of CSR in an Emerging Economy: From Implementation to Market Impact," Administrative Sciences, MDPI, vol. 14(3), pages 1-15, February.
    7. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    8. Anne-Kathrin Ulke & Laura Marie Schons, 2016. "CSR as a Selling of Indulgences: An Experimental Investigation of Customers’ Perceptions of CSR Activities Depending on Corporate Reputation," Corporate Reputation Review, Palgrave Macmillan, vol. 19(3), pages 263-280, October.
    9. Tremblay, Michel & Simard, Gilles, 2018. "A multifoci approach to study social support and job performance: A target similarity consideration of development-enhancing practices, leadership, and structure," Journal of Business Research, Elsevier, vol. 92(C), pages 118-130.
    10. M. Fernanda Wagstaff & Gabriela L. Flores & Albert Cannella & Sayan Sarkar & Christine Choirat, 2021. "Construct Validity of Unobtrusive Measures of Organizational Ethical Climates," Corporate Reputation Review, Palgrave Macmillan, vol. 24(3), pages 158-177, August.
    11. Kim, Yeonshin & Hur, Won-Moo & Lee, Luri, 2023. "Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    12. Nedkovski, Vojkan & Guerci, Marco & De Battisti, Francesca & Siletti, Elena, 2017. "Organizational ethical climates and employee's trust in colleagues, the supervisor, and the organization," Journal of Business Research, Elsevier, vol. 71(C), pages 19-26.
    13. Byung-Jik Kim & Tae-Hyun Kim & Se-Youn Jung, 2018. "How to Enhance Sustainability through Transformational Leadership: The Important Role of Employees’ Forgiveness," Sustainability, MDPI, vol. 10(8), pages 1-13, July.
    14. Silvija Vig & Ksenija Dumicic, 2016. "Impact of commitment to business ethics to nonfinancial business performance," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 14(2), pages 165-181.
    15. Fuan Li & Mike Chen-ho Chao & Nancy Yi-feng Chen & Sixue Zhang, 2018. "Moral judgment in a business setting: The role of managers’ moral foundation, ideology, and level of moral development," Asia Pacific Journal of Management, Springer, vol. 35(1), pages 121-143, March.
    16. Seok-Youn Oh, 2022. "Effect of Ethical Climate in Hotel Companies on Organizational Trust and Organizational Citizenship Behavior," Sustainability, MDPI, vol. 14(13), pages 1-18, June.
    17. Nina Gorovaia & Dildar Hussain, 2025. "From Strategy to Storefront: CSR and Brand Competitiveness in Franchise Networks," Post-Print hal-05233649, HAL.
    18. Rahizah Sulaiman & Paul Toulson & David Brougham & Frieder Lempp & Jarrod Haar, 2022. "The Role of Religiosity in Ethical Decision-Making: A Study on Islam and the Malaysian Workplace," Journal of Business Ethics, Springer, vol. 179(1), pages 297-313, August.
    19. Madelijne Gorsira & Linda Steg & Adriaan Denkers & Wim Huisman, 2018. "Corruption in Organizations: Ethical Climate and Individual Motives," Administrative Sciences, MDPI, vol. 8(1), pages 1-19, February.
    20. Sun-A Kang & Sang-Min Cho, 2020. "Management Overconfidence and CSR Activities in Korea with a Big Data Approach," Sustainability, MDPI, vol. 12(11), pages 1-15, May.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bco:mihsaa::v:6:y:2020:p:1-17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sara Gunen (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.