IDEAS home Printed from https://ideas.repec.org/a/bau/ijabms/v7y2022i1id214.html

The Correlation between Dimensions of Organizational Commitment and Organizational Support Program in the Hospitality Sector of UK

Author

Listed:
  • MD Rasel
  • Blerton Hyseni
  • Zufiesha Zehra

Abstract

This study aims to establish a level of significance between organizational commitment (OC) and organizational support program (OSP) inside hospitality sector to measure the employees’ performances. To critically investigate research variables, Hotel Ramada Heathrow is considered as case study. The theories and models of past research have investigated the connection between variables but are limited to one dimension. Present study considered multivariate and found job satisfaction is a mediating determinant between employees’ organizational commitment and perceived organizational support. Thus, mixed method is commenced by using interviews and survey questionnaire as primary research instruments. The research exploratory and therefore degree-based matrix questionnaire to measure the responses of participants. Interview questions were open ended. Semi structured approach was used to investigate research problem, The sample size for interview is 6 officials from Ramada Heathrow while for survey 28 employees formed sample size. The respondents were selected through convenience sampling technique. Moreover, t-test is used to test hypothesis. The findings confirmed that there is strong significant correlation between OC and OSP. The t-test results showed 0.90688 value which reflects significantly strong correlation. Moreover, it is evident in present study that all three respective dimensions of organizational commitment (AC, NC, and CC) are influenced by perceived organizational support to high level in positive way. The research contains suggestions and recommendations to Hotel Ramada Heathrow’s management by developing strong OSP to ensure employees attitude and perception is influenced positively.

Suggested Citation

  • MD Rasel & Blerton Hyseni & Zufiesha Zehra, 2022. "The Correlation between Dimensions of Organizational Commitment and Organizational Support Program in the Hospitality Sector of UK," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(1), pages 72-113, April.
    • Handle: RePEc:bau:ijabms:v:7:y:2022:i:1:id:214
    DOI: 10.68099/ijabms.2022.214
    as

    Download full text from publisher

    File URL: https://journal.bauderpress.org.tr/index.php/ijabms/article/view/214
    File Function: Abstract page
    Download Restriction: no
    File URL: https://journal.bauderpress.org.tr/index.php/ijabms/article/download/214/144
    File Function: Full text
    Download Restriction: no
    File URL: https://libkey.io/10.68099/ijabms.2022.214?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Faizan, Riffat & Sreekumaran Nair, Sree Lekshmi & Haque, Adnan ul, 2018. "The effectiveness of Feminine and Masculine Leadership styles in relation to contrasting gender's performances," MPRA Paper 87713, University Library of Munich, Germany, revised 28 Mar 2018.
    2. G.L.D. Wickramasinghe & Vathsala Wickramasinghe, 2012. "Effects of perceived organisational support on participation in decision making, affective commitment and job satisfaction in lean production in Sri Lanka," Post-Print hal-05594422, HAL.
    3. Adnan Ul Haque & Riffat Faizan & Nasreen Zehra & Akhtar Baloch & Vipin Nadda & Fayyaz Riaz, 2015. "Leading Leadership Style to Motivate CulturalOriented Female Employees in I.T Sector of Developing Country: I.T Sectors' Responses from Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(9), pages 280-302, September.
    4. Faizan, Riffat & Haque, Adnan ul, 2016. "The Relationship between Societal attributes, Feminine Leadership & Management Style: Responses from Pakistan's Urban Region Female-Owned Businesses," MPRA Paper 73458, University Library of Munich, Germany, revised 21 Aug 2016.
    5. Faizan, Riffat & Haque, Adnan ul, 2015. "Bullwhip effect phenomenon and mitigation in logistic firm's supply chain: Adaptive approach by Transborder Agency, Canada," MPRA Paper 68609, University Library of Munich, Germany, revised 05 Nov 2015.
    6. Muhammad Imran & Waseem ul Hameed & Adnan ul Haque, 2018. "Influence of Industry 4.0 on the Production and Service Sectors in Pakistan: Evidence from Textile and Logistics Industries," Social Sciences, MDPI, vol. 7(12), pages 1-21, November.
    7. Riggle, Robert J. & Edmondson, Diane R. & Hansen, John D., 2009. "A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research," Journal of Business Research, Elsevier, vol. 62(10), pages 1027-1030, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Afshan Jalil & Harleen Kaur & Anjali Vijay Jogia, 2021. "The Impact of E-Service Quality On Customer Loyalty in United Kingdom," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 6(1), pages 69-90, April.
    2. Bismah Rao, 2021. "Are the Buying Patterns of Green Products and General Products Comove with Each Other?," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 6(1), pages 100-115, April.
    3. Haiqa Sharmeen, 2024. "Mitigating White-Collar Crime in Emerging Economies: A Case Study of Law Enforcement Agencies in Pakistan," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 9(1), pages 28-41, April.
    4. Mark Houlding & Fayyaz Riaz, 2022. "Impact of Training on the Organisation Commitment: Case Study of Banking Sector of Hyderabad, India," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(1), pages 36-71, April.
    5. Irfan ul Haq & Riffat Faizan, 2022. "Role and Effectiveness of Five-Performance Indicators (Price, Dependability, Speed, Quality & Flexibility) in Attaining Competitive Edge in the Aviation Industry," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(2), pages 11-51, October.
    6. Faiza Arshad & Sania Arshad, 2021. "The Effects of Consumer Perception of Volume Discount Benefits on Impulsive Buying Behavior," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 6(1), pages 1-17, April.
    7. Akhtar Baloch & Adnan Faridi & Riffat Faizan & Irfan ul Haq, 2022. "The Impact of Destination Image on Marketing and Branding Tourist Destination in Developing Country," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(2), pages 61-91, October.
    8. Junu Sharma & Nasreen Zehra & Edward Anyaegi, 2022. "The Impact of Stress on Employees in the Indian Restaurants Operating in the UK," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(1), pages 1-35, April.
    9. Hadly D’Cunha, 2024. "The Role and Potential of Social Media Marketing in Attracting Tourist and Creating Brand Destination Image," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 9(1), pages 8-27, April.
    10. Balamurgan Pandurangan & Rubina Viera & Marium Zahid, 2022. "Critical Analysis of Mountain Riders’ Attributes, Motivation, and Travel Patterns in Adventure Tourism Inside England," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 7(1), pages 114-145, April.
    11. Harkirat Kaur Aroral, 2021. "Waterfall Process Operations in the Fast-paced World: Project Management Exploratory Analysis," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 6(1), pages 91-99, April.
    12. Wenqi Li, 2024. "A Comparison of the Effectiveness of Agile Leadership and Servant Leadership in Project Management," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 9(2), pages 43-52, October.
    13. Najmusaqib Niazi & Muhammad Rashid & Zurabi Shamugia, 2021. "Role of Marketing Mix (4Ps) in Building Brand Equity: Case Study of Shell Petrol, UK," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 6(1), pages 34-68, April.
    14. Mairum Zahid & Taha Shaikh & Syeda Zufiesha Zehra, 2017. "Impact of Organizational Culture on the Pakistani Hotels Workforce's Job Satisfaction: Qualitative Report," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 2(1), pages 37-46, June.
    15. Muhammad Taha Ahmed & Muhammad Ammar Alam, 2019. "The Suppliers Characteristics affecting the Supply Chain Disruption: A Case Study of RB (Reckitt Benckiser)," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 4(2), pages 119-134, August.
    16. Omolara Eunice Abdul, 2018. "Entrepreneurial skills and growth of Small and Medium Enterprise (SMEs): A comparative analysis of Nigerian entrepreneurs and Minority entrepreneurs in the UK," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(5), pages 27-46, May.
    17. Haiqa Sharmeen, 2024. "Occupational Stress and Performance at Workplace Across Sectors: A Systematic Review," International Journal of Applied Business and Management Studies, BAUDER Press, vol. 9(2), pages 24-31, October.
    18. Faridi, Adnan & Baloch, Akhtar & Wajidi, Abuzar, 2017. "The Mediating Role of Job Satisfaction between Training and Development Practices and Organizational Commitment: Responses from Private Banking Sectors of Karachi, Pakistan," MPRA Paper 82510, University Library of Munich, Germany, revised 20 Sep 2017.
    19. Sreekumaran Nair, Sree Lekshmi & Sommerville, Steve, 2017. "Impact of Organizational Culture on the Indian I.T Workforce's Job Satisfaction and Stress: Qualitative Report from SMEs operating in Trivandruam," MPRA Paper 76991, University Library of Munich, Germany, revised 13 Feb 2017.
    20. Faizan, Riffat & Sreekumaran Nair, Sree Lekshmi & Haque, Adnan ul, 2018. "The effectiveness of Feminine and Masculine Leadership styles in relation to contrasting gender's performances," MPRA Paper 87713, University Library of Munich, Germany, revised 28 Mar 2018.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bau:ijabms:v:7:y:2022:i:1:id:214. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: BAUDER Press editorial office (email available below). General contact details of provider: https://journal.bauderpress.org.tr/index.php/ijabms .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.