IDEAS home Printed from https://ideas.repec.org/a/bas/econst/y2025i5p48-65.html
   My bibliography  Save this article

Model for the Development and Optimization of Growth of Small and Medium-Sized Enterprises (SMEs)

Author

Listed:
  • Rina Nopianti
  • Tubagus Ismail
  • Imam Abu Hanifah
  • Windu Mulyasari

Abstract

Small- and Medium-Sized Enterprises play a crucial role in driving national economic progress. This study examined the influence of many external and internal factors on the adoption of digital marketing tactics to enhance sustainable business growth. A quantitative research methodology was employed, together with a purposive sampling technique, to gather data from entrepreneurs operating SMEs in Indonesia. The data were examined using structural equation modelling. This study investigated the influence of perceived utility and ease of use on the adoption of digital marketing within the setting of SMEs, using the Unified Theory of Acceptance and Use of Technology (UTAUT2) and TAM as frameworks. The findings reveal the significant influence of these factors on adoption behaviour in relation to digital marketing. Digital marketing facilitates the sustainable growth and development of SMEs. This study makes a theoretical contribution to the literature and offers valuable insights to practitioners, marketers, and policymakers.

Suggested Citation

  • Rina Nopianti & Tubagus Ismail & Imam Abu Hanifah & Windu Mulyasari, 2025. "Model for the Development and Optimization of Growth of Small and Medium-Sized Enterprises (SMEs)," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 48-65.
  • Handle: RePEc:bas:econst:y:2025:i:5:p:48-65
    as

    Download full text from publisher

    File URL: http://archive.econ-studies.iki.bas.bg/2025/2025_05/2025_05_03.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Elbanna, Amany & Bunker, Deborah & Levine, Linda & Sleigh, Anthony, 2019. "Emergency management in the changing world of social media: Framing the research agenda with the stakeholders through engaged scholarship," International Journal of Information Management, Elsevier, vol. 47(C), pages 112-120.
    2. Nohade Nasrallah & R. El Khoury, 2022. "Is corporate governance a good predictor of SMEs financial performance? Evidence from developing countries (the case of Lebanon)," Journal of Sustainable Finance & Investment, Taylor & Francis Journals, vol. 12(1), pages 13-43, January.
    3. Shin-Yuan Hung & Hui-Min Lai & Yu-Che Chou, 2015. "Knowledge-sharing intention in professional virtual communities: A comparison between posters and lurkers," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(12), pages 2494-2510, December.
    4. Shi, Si & Cao, Yu & Chen, Yang & Chow, Wing S., 2019. "How social media brand pages contribute to functional conflict: The central role of commitment," International Journal of Information Management, Elsevier, vol. 45(C), pages 95-106.
    5. Arpan Kumar Kar & Vigneswara Ilavarasan & M. P. Gupta & Marijn Janssen & Ravi Kothari, 2019. "Moving beyond Smart Cities: Digital Nations for Social Innovation & Sustainability," Information Systems Frontiers, Springer, vol. 21(3), pages 495-501, June.
    6. Rosalía Romero Tena & Cristina Mayor Ruiz & Carmen Yot Domínguez & Manuel Chaves Maza, 2020. "Structural Equation Models on the Satisfaction and Motivation for Retirement of Spanish University Professors," Social Sciences, MDPI, vol. 9(4), pages 1-19, April.
    7. Yogesh K. Dwivedi & Nripendra P. Rana & Anand Jeyaraj & Marc Clement & Michael D. Williams, 2019. "Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model," Information Systems Frontiers, Springer, vol. 21(3), pages 719-734, June.
    8. Rana, Nripendra P. & Barnard, Daniel J. & Baabdullah, Abdullah M.A. & Rees, Daniel & Roderick, Sian, 2019. "Exploring barriers of m-commerce adoption in SMEs in the UK: Developing a framework using ISM," International Journal of Information Management, Elsevier, vol. 44(C), pages 141-153.
    9. Sriyono & Sarwendah Biduri & Bayu Proyogi, 2021. "Acceleration of performance recovery and competitiveness through non-banking financing in SMEs based on green economy: impact of Covid-19 pandemic," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-10, December.
    10. Zhang, Cheng & Fan, Chao & Yao, Wenlin & Hu, Xia & Mostafavi, Ali, 2019. "Social media for intelligent public information and warning in disasters: An interdisciplinary review," International Journal of Information Management, Elsevier, vol. 49(C), pages 190-207.
    11. Zahid Yousaf & Magdalena Radulescu & Crenguta Ileana Sinisi & Luminita Serbanescu & Loredana Maria Păunescu, 2021. "Towards Sustainable Digital Innovation of SMEs from the Developing Countries in the Context of the Digital Economy and Frugal Environment," Sustainability, MDPI, vol. 13(10), pages 1-28, May.
    12. Mohammad Nurunnabi, 2020. "Recovery planning and resilience of SMEs during the COVID-19: experience from Saudi Arabia," Journal of Accounting & Organizational Change, Emerald Group Publishing Limited, vol. 16(4), pages 643-653, November.
    13. Dolega, Les & Rowe, Francisco & Branagan, Emma, 2021. "Going digital? The impact of social media marketing on retail website traffic, orders and sales," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    14. Shareef, Mahmud Akhter & Mukerji, Bhasker & Dwivedi, Yogesh K. & Rana, Nripendra P. & Islam, Rubina, 2019. "Social media marketing: Comparative effect of advertisement sources," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 58-69.
    15. Bailey, Ainsworth Anthony & Bonifield, Carolyn M. & Elhai, Jon D., 2021. "Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    16. Chatterjee, Sheshadri & Kumar Kar, Arpan, 2020. "Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from India," International Journal of Information Management, Elsevier, vol. 53(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yogesh K. Dwivedi & Elvira Ismagilova & Nripendra P. Rana & Ramakrishnan Raman, 2023. "Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review," Information Systems Frontiers, Springer, vol. 25(3), pages 971-993, June.
    2. Abhinav Kumar & Jyoti Prakash Singh & Yogesh K. Dwivedi & Nripendra P. Rana, 2022. "A deep multi-modal neural network for informative Twitter content classification during emergencies," Annals of Operations Research, Springer, vol. 319(1), pages 791-822, December.
    3. Robert Toth & Richard Kasa & Csaba Lentner, 2023. "Validating the Financial Literacy Index of Hungarian SMEs during the COVID-19 Pandemic and the Russian–Ukrainian War," Risks, MDPI, vol. 11(4), pages 1-19, March.
    4. Naser Zamani & Fatemeh Kazemi & Ehsan Masoomi, 2021. "Determinants of entrepreneurial knowledge and information sharing in professional virtual learning communities created using mobile messaging apps," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 11(1), pages 113-127, December.
    5. Tiwary, Nishant Kumar & Kumar, Rishi Kant & Sarraf, Shagun & Kumar, Prashant & Rana, Nripendra P., 2021. "Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward," Journal of Business Research, Elsevier, vol. 131(C), pages 121-139.
    6. Onjewu, Adah-Kole Emmanuel & Olan, Femi & Nyuur, Richard Benon-be-isan & Paul, Salima & Nguyen, Ha Thanh Truc, 2023. "The effect of government support on Bureaucracy, COVID-19 resilience and export intensity: Evidence from North Africa," Journal of Business Research, Elsevier, vol. 156(C).
    7. Johan Hellemans & Kim Willems & Malaika Brengman, 2023. "Covid-19 and mobile payment in Belgium: Closing the digital divide or just for the young, social, and impulsive?," Electronic Commerce Research, Springer, vol. 23(3), pages 1539-1564, September.
    8. Jose Ramon Saura & Daniel Palacios-Marqués & Domingo Ribeiro-Soriano, 2023. "Leveraging SMEs technologies adoption in the Covid-19 pandemic: a case study on Twitter-based user-generated content," The Journal of Technology Transfer, Springer, vol. 48(5), pages 1696-1722, October.
    9. Yibei Pu & Norzaidahwati Zaidin & Yaodong Zhu, 2023. "How Do E-Brand Experience and In-Store Experience Influence the Brand Loyalty of Novel Coffee Brands in China? Exploring the Roles of Customer Satisfaction and Self–Brand Congruity," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
    10. Praveen M. Kulkarni & Lakshminarayana K. & Prayag Gokhale & Basavaraj S. Tigadi & Nupur Veshne & Ameet V. Kulkarni, 2024. "Employee Motivation and Its Relationship with Online Training," Jindal Journal of Business Research, , vol. 13(2), pages 181-197, December.
    11. Haibei Chen & Xianglian Zhao, 2023. "Use intention of green financial security intelligence service based on UTAUT," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(10), pages 10709-10742, October.
    12. Iyer, Pooja & Bright, Laura F., 2024. "Navigating a paradigm shift: Technology and user acceptance of big data and artificial intelligence among advertising and marketing practitioners," Journal of Business Research, Elsevier, vol. 180(C).
    13. Yanjie Jiang & Xiaodi Ding, 2025. "Exploring the Nexus Between Ecosystem Services and Economic Sustainability: A Stakeholder Perspective," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 32(3), pages 3639-3658, May.
    14. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.
    15. Cristopher Siegfried Kopplin, 2021. "Two heads are better than one: matchmaking tools in coworking spaces," Review of Managerial Science, Springer, vol. 15(4), pages 1045-1069, May.
    16. Noor Irliana Mohd Rahim & Noorminshah A. Iahad & Ahmad Fadhil Yusof & Mohammed A. Al-Sharafi, 2022. "AI-Based Chatbots Adoption Model for Higher-Education Institutions: A Hybrid PLS-SEM-Neural Network Modelling Approach," Sustainability, MDPI, vol. 14(19), pages 1-22, October.
    17. Mkedder, Nadjim & Jain, Varsha & Salunke, Parth, 2024. "Determinants of virtual reality stores influencing purchase intention: An interpretive structural modeling approach," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    18. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    19. Chenglei Xu & Shuxin Zhu & Boru Yang & Bin Miao & Yi Duan, 2023. "A Review of Policy Framework Research on Promoting Sustainable Transformation of Digital Innovation," Sustainability, MDPI, vol. 15(9), pages 1-26, April.
    20. Amit Kumar Kushwaha & Arpan Kumar Kar, 2024. "MarkBot – A Language Model-Driven Chatbot for Interactive Marketing in Post-Modern World," Information Systems Frontiers, Springer, vol. 26(3), pages 857-874, June.

    More about this item

    JEL classification:

    • A12 - General Economics and Teaching - - General Economics - - - Relation of Economics to Other Disciplines
    • A20 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - General
    • C40 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bas:econst:y:2025:i:5:p:48-65. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Diana Dimitrova (email available below). General contact details of provider: https://edirc.repec.org/data/ikbasbg.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.