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Evaluation of the impact of Conflict Management on Managerial Performance: A Case study of the National Ministry of Finance and Planning, Juba, South Sudan

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  • Chol Gabriel Majer

    (MBA (Generic) & PGDBA, University of Juba, South Sudan.)

Abstract

The study’s overall goal is to assess the influence of conflict management on managerial performance at the Ministry of Finance and Planning, and it employs a descriptive research methodology. The study employed a sample size of 44 respondents, which included senior managers, line managers, and support workers. The respondents were selected using a simple random sampling method and purposive sampling. In this study, questionnaires were employed as the primary data gathering tool. The data gathered in the field was analyzed using the Statistical Package for Social Sciences (SPSS) Version 16.0, which included descriptive statistics like percentages as well as inferential statistics like frequencies percentages analyses. According to the findings of this study, the majority of respondents believe that dialogue influences conflict management and managerial performance. They also believe that involving employees in conflict resolution leads to the achievement of a mutually optimal solution, implying that using an integrating strategy to manage conflicts improves managerial performance. The study concludes that conflict management strategies and managerial performance are linked, and that the most commonly used strategies are integrating, avoiding, and obliging. It is recommended that the Ministry of Finance and Planning highlight and use at least two or one strategy to ensure objectivity.

Suggested Citation

  • Chol Gabriel Majer, 2021. "Evaluation of the impact of Conflict Management on Managerial Performance: A Case study of the National Ministry of Finance and Planning, Juba, South Sudan," International Journal of Science and Business, IJSAB International, vol. 5(8), pages 222-247.
    • Handle: RePEc:aif:journl:v:5:y:2021:i:8:p:222-247
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    References listed on IDEAS

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    2. OSAMWONYI, IFUERO OSAD & Ugiagbe Ernest Osas, 2013. "Harmonious Industrial Relations as a Panacea for Ailing Enterprises in Nigeria," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 3(3), pages 229-246, March.
    3. Hung, Richard Yu Yuan & Lien, Bella Ya-Hui & Yang, Baiyin & Wu, Chi-Min & Kuo, Yu-Ming, 2011. "Impact of TQM and organizational learning on innovation performance in the high-tech industry," International Business Review, Elsevier, vol. 20(2), pages 213-225, April.
    4. Kyu Kim, Kyung & Yul Ryoo, Sung & Dug Jung, Myung, 2011. "Inter-organizational information systems visibility in buyer-supplier relationships: The case of telecommunication equipment component manufacturing industry," Omega, Elsevier, vol. 39(6), pages 667-676, December.
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