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Utilisation of M-government in Matjhabeng local municipality: a necessity for effective public participation

Author

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  • Malefetsane Alphons Mofolo

    (Walter Sisulu University)

Abstract

Since the first case of the COVID-19 pandemic in South Africa in 2020, public participation in municipalities took a knock as COVID-19 regulations prohibited large crowds from gathering. Because the Matjhabeng local municipality's valuation roll was about to be renewed, this became a major point of contention. As a result, this article investigated how Matjhabeng local municipality conducted public participation to comply with the law during the pandemic. The study is primarily quantitative, but qualitative aspects are also included. According to the findings, the municipality failed to use other platforms to ensure that no one was left behind while drafting the rates policy. As a result, it is suggested that the use of m-government in Matjhabeng local municipality is necessary for public participation during COVID-19 and beyond.

Suggested Citation

  • Malefetsane Alphons Mofolo, 2024. "Utilisation of M-government in Matjhabeng local municipality: a necessity for effective public participation," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 6(2), pages 138-150, April.
    • Handle: RePEc:adi:ijbess:v:6:y:2024:i:2:p:138-150
    DOI: 10.36096/ijbes.v6i2.478
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    References listed on IDEAS

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    1. Prince Chukwuneme Enwereji & Frazer Kadama, 2018. "Debt Management: Payment of Residential Property Rates in a Selected District Municipality in South Africa," International Journal of Economics and Financial Issues, Econjournals, vol. 8(2), pages 277-286.
    2. World Bank, 2012. "2012 Information and Communications for Development : Maximizing Mobile [Information et communications au service du développement : Exploiter au maximum la téléphonie mobile]," World Bank Publications - Books, The World Bank Group, number 11958, April.
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    Cited by:

    1. Asisipho Ngomfela & Malefetsane Mofolo, 2024. "Road infrastructure challenges at Mqanduli Village in King Sabata Dalindyebo Local Municipality," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 6(5), pages 174-183, October.

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