IDEAS home Printed from https://ideas.repec.org/a/eco/journ3/2022-03-2.html
   My bibliography  Save this article

Strategic Leadership Qualities to Enhance the Payment Culture for Municipal Services within an African Context

Author

Listed:
  • Prince Enwereji

    (Department of Management Science, Faculty of Economics and Management Science, North-West University, South Africa.)

  • M. Potgieter

    (Department of Management Science, Faculty of Economics and Management Science, North-West University, South Africa.)

Abstract

The purpose of this study was to identify the strategic leadership qualities required of municipal role-players to cultivate a payment culture for municipal services in the North West Province in South Africa. A systematic review and comparative study were conducted to compare the strategic competencies of executives in Canada, the United States of America, and the United Kingdom. These are considered leading countries in service provision. The study proposes that municipalities should be visionary and result-driven, and engage people, while collaborating with relevant stakeholders to achieve desired results. The study further recommends that municipal role players adopt strategic leadership to achieve change through a planning and development process that involves assessing future goals and mapping specific actions. Furthermore, municipalities should achieve their goals through a strategic process of analysis, formulation, implementation, and evaluation, all of which entail a number of constituent tasks.

Suggested Citation

  • Prince Enwereji & M. Potgieter, 2022. "Strategic Leadership Qualities to Enhance the Payment Culture for Municipal Services within an African Context," International Review of Management and Marketing, Econjournals, vol. 12(3), pages 10-17, May.
    • Handle: RePEc:eco:journ3:2022-03-2
    as

    Download full text from publisher

    File URL: https://www.econjournals.com/index.php/irmm/article/download/13075/6724
    Download Restriction: no
    File URL: https://www.econjournals.com/index.php/irmm/article/view/13075
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. U. D. Abasilim & D. E. Gberevbie & O. A. Osibanjo, 2019. "Leadership Styles and Employees’ Commitment: Empirical Evidence From Nigeria," SAGE Open, , vol. 9(3), pages 21582440198, July.
    2. Mascagni, Giulia & Nell, Christopher & Monkam, Nara, 2017. "One Size Does Not Fit All: A Field Experiment on the Drivers of Tax Compliance and Delivery Methods in Rwanda," Working Papers 12838, Institute of Development Studies, International Centre for Tax and Development.
    3. Roy Kelly, 2013. "Making the Property Tax Work," International Center for Public Policy Working Paper Series, at AYSPS, GSU paper1311, International Center for Public Policy, Andrew Young School of Policy Studies, Georgia State University.
    4. Prince Chukwuneme Enwereji & Frazer Kadama, 2018. "Debt Management: Payment of Residential Property Rates in a Selected District Municipality in South Africa," International Journal of Economics and Financial Issues, Econjournals, vol. 8(2), pages 277-286.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. ENWEREJI, Prince Chukwuneme, 2022. "Enhancing Financial Accountability In South African Local Municipalities: A Consequence Management Viewpoint," Studii Financiare (Financial Studies), Centre of Financial and Monetary Research "Victor Slavescu", vol. 26(4), pages 19-47, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Arun Advani, 2022. "Who does and doesn't pay taxes?," Fiscal Studies, John Wiley & Sons, vol. 43(1), pages 5-22, March.
    2. Giulia Mascagni, 2018. "From The Lab To The Field: A Review Of Tax Experiments," Journal of Economic Surveys, Wiley Blackwell, vol. 32(2), pages 273-301, April.
    3. Mascagni, Giulia & Mengistu, Andualem T. & Woldeyes, Firew B., 2018. "Can ICTs Increase Tax? Experimental Evidence from Ethiopia," Working Papers 13990, Institute of Development Studies, International Centre for Tax and Development.
    4. Celestina Ekene Chukwudi & Daniel Eseme Gberevbie & Ugochukwu David Abasilim & David Imhonopi, 2019. "IPOB Agitations for Self-Determination and the Response of the Federal Government of Nigeria: Implications for Political Stability," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 8, November.
    5. Dina Pomeranz & José Vila-Belda, 2019. "Taking State-Capacity Research to the Field: Insights from Collaborations with Tax Authorities," Annual Review of Economics, Annual Reviews, vol. 11(1), pages 755-781, August.
    6. Awasthi, Rajul & Nagarajan, Mohan & Deininger, Klaus W., 2021. "Property taxation in India: Issues impacting revenue performance and suggestions for reform," Land Use Policy, Elsevier, vol. 110(C).
    7. James Alm & Lilith Burgstaller & Arrita Domi & Amanda März & Matthias Kasper, 2023. "Nudges, Boosts, and Sludge: Using New Behavioral Approaches to Improve Tax Compliance," Economies, MDPI, vol. 11(9), pages 1-22, September.
    8. Muhamad Dzahir Kasa & Muhamad Fahmi Shamsuddin & Mohd Faiz Mohd Yaakob & Mat Rahimi Yusof & Fatimah Noor Rashidah Mohd Sofian, 2020. "Exploring the Influence of a Principal’s Internalized Moral Perspective towards Teacher Commitment in Malaysian Secondary Schools," Journal of Education and e-Learning Research, Asian Online Journal Publishing Group, vol. 7(3), pages 323-333.
    9. Belnap, Andrew & Welsch, Anthony & Williams, Braden, 2023. "Remote tax authority," Journal of Accounting and Economics, Elsevier, vol. 75(2).
    10. Justin E. Holz & John A. List & Alejandro Zentner & Marvin Cardoza & Joaquin Zentner, 2020. "The $100 Million Nudge: Increasing Tax Compliance of Businesses and the Self-Employed using a Natural Field Experiment," NBER Working Papers 27666, National Bureau of Economic Research, Inc.
    11. Christopher Hoy & Luke McKenzie & Mathias Sinning, 2024. "Improving Tax Compliance without Increasing Revenue: Evidence from Population-Wide Randomized Controlled Trials in Papua New Guinea," Economic Development and Cultural Change, University of Chicago Press, vol. 72(2), pages 691-723.
    12. Engelmann, Tobias & von Haldenwang, Christian & Sahler, Gregor & Elfert, Alice & Germain, Samuel & Stanzel Ferreira, Amelie, 2015. "The devolution of the land and building tax in Indonesia," IDOS Studies, German Institute of Development and Sustainability (IDOS), volume 89, number 89.
    13. Travers Barclay Child & Elena Nikolova, 2017. "War and Social Attitudes: Revisiting Consensus Views," HiCN Working Papers 258, Households in Conflict Network.
    14. Kyomuhangi Speria & Kanyesigye Stella T & Ruteraho Agatha H, 2023. "Relationship Between Leadership Styles And Teacher Commitment Among Secondary Schools In Uganda," Working papers 2023-46-01, Voice of Research.
    15. Stella & Sperial, 2022. "Effect Of Head Teachers’ Leadership Styles On Commitment Of Teachers Among Secondary Schools In Uganda," Working papers 2022-42-01, Voice of Research.
    16. Prince Chukwuneme Enwereji & Frazer Kadama, 2018. "Debt Management: Payment of Residential Property Rates in a Selected District Municipality in South Africa," International Journal of Economics and Financial Issues, Econjournals, vol. 8(2), pages 277-286.
    17. Tommaso Oliviero & Agnese Sacchi & Annalisa Scognamiglio & Alberto Zazzaro, 2019. "House prices and immovable property tax: Evidence from OECD countries," Metroeconomica, Wiley Blackwell, vol. 70(4), pages 776-792, November.
    18. Nguyen Hai Thanh & Nguyen Van Quang, 2022. "Transformational, Transactional, Laissez-faire Leadership Styles and Employee Engagement: Evidence From Vietnam’s Public Sector," SAGE Open, , vol. 12(2), pages 21582440221, May.
    19. Mai Ngoc Khuong & Do Thanh Tung & Thai Hoang Quoc, 2022. "Review of Empirical Research on Leadership and Firm Performance," SAGE Open, , vol. 12(3), pages 21582440221, July.
    20. Duryea, Suzanne & Martínez, Claudia & Smith, Raimundo, 2024. "Disability Employment Quotas: Effects of Laws and Nudges," IDB Publications (Working Papers) 13375, Inter-American Development Bank.

    More about this item

    Keywords

    Strategic leadership; leadership competencies; payment compliance; payment culture; municipalities; South Africa;
    All these keywords.

    JEL classification:

    • H70 - Public Economics - - State and Local Government; Intergovernmental Relations - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eco:journ3:2022-03-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ilhan Ozturk (email available below). General contact details of provider: http://www.econjournals.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.