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Measuring Organizational Capital in the New Economy

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Author Info
Black, Sandra E. (UCLA, NBER and IZA Bonn)
Lynch, Lisa M. () (Tufts University, NBER and IZA Bonn)

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Abstract

A growing body of literature over the past decade suggests that a firm’s organizational structure/capital can contribute in significant ways to the productive capacity of a firm. But, as with other intangible assets, there is no consensus definition of what this organizational capital is, how to measure it, or how to best quantify its contribution to output (either current or future). We try to address this gap in the literature by proposing a definition of organizational capital based on recent empirical work on the impact of organizational capital on firm productivity and workers’ wages. We then discuss in detail how organizational capital has been measured and the measurement issues that face those trying to understand the extent of organizational capital in an economy.

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Publisher Info
Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 1524.

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Length: 48 pages
Date of creation: Mar 2005
Date of revision:
Handle: RePEc:iza:izadps:dp1524

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Related research
Keywords: human capital; productivity;

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Find related papers by JEL classification:
J2 - Labor and Demographic Economics - - Demand and Supply of Labor
D2 - Microeconomics - - Production and Organizations

This paper has been announced in the following NEP Reports:

References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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  2. Larry W. Hunter & Annette Bernhardt & Katherine L. Hughes & Eva Skuratowicz, 2001. "It's not just the ATMs: Technology, firm strategies, jobs, and earnings in retail banking," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 54(2), pages 402-424, March.
  3. Paul Osterman, 1994. "How common is workplace transformation and who adopts it?," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 47(2), pages 173-188, January.
  4. Paul Osterman, 2000. "Work reorganization in an era of restructuring: Trends in diffusion and effects on employee welfare," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 53(2), pages 179-196, January.
  5. Rosemary Batt, 2001. "Explaining wage inequality in telecommunications services: Customer segmentation, human resource practices, and union decline," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 54(2), pages 425-449, March.
  6. Peter Cappelli & William H. Carter, 2000. "Computers, Work Organization, and Wage Outcomes," NBER Working Papers 7987, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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  8. Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 2002. "Information Technology, Workplace Organization, And The Demand For Skilled Labor: Firm-Level Evidence," The Quarterly Journal of Economics, MIT Press, vol. 117(1), pages 339-376, February. [Downloadable!] (restricted)
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  9. Philippe Aghion & Eve Caroli & Cecilia Garcia-Penalosa, 1999. "Inequality and Economic Growth: The Perspective of the New Growth Theories," Journal of Economic Literature, American Economic Association, vol. 37(4), pages 1615-1660, December. [Downloadable!] (restricted)
    Other versions:
  10. Sandra E. Black & Lisa M. Lynch, 2001. "How To Compete: The Impact Of Workplace Practices And Information Technology On Productivity," The Review of Economics and Statistics, MIT Press, vol. 83(3), pages 434-445, August. [Downloadable!] (restricted)
    Other versions:
  11. Sandra E. Black & Lisa M. Lynch & Anya Krivelyova, 2003. "How workers fare when employers innovate," Working Papers in Applied Economic Theory 2003-22, Federal Reserve Bank of San Francisco. [Downloadable!]
    Other versions:
  12. Milgrom, Paul & Roberts, John, 1995. "Complementarities and fit strategy, structure, and organizational change in manufacturing," Journal of Accounting and Economics, Elsevier, vol. 19(2-3), pages 179-208, April. [Downloadable!] (restricted)
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  14. Casey Ichniowski & Kathryn Shaw, 2003. "Beyond Incentive Pay: Insiders' Estimates of the Value of Complementary Human Resource Management Practices," Journal of Economic Perspectives, American Economic Association, vol. 17(1), pages 155-180, Winter. [Downloadable!] (restricted)
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  17. Sandra E. Black & Lisa M. Lynch, 2004. "What's driving the new economy?: the benefits of workplace innovation," Economic Journal, Royal Economic Society, vol. 114(493), pages F97-F116, 02. [Downloadable!] (restricted)
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  18. Kandel, Eugene & Lazear, Edward P, 1992. "Peer Pressure and Partnerships," Journal of Political Economy, University of Chicago Press, vol. 100(4), pages 801-17, August. [Downloadable!] (restricted)
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  19. Casey Ichniowski & Kathryn Shaw & Giovanna Prennushi, 1995. "The Effects of Human Resource Management Practices on Productivity," NBER Working Papers 5333, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
  20. Andrew Atkeson & Patrick J. Kehoe, 2002. "Measuring Organization Capital," NBER Working Papers 8722, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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  22. Daron Acemoglu, 2000. "Technical Change, Inequality, and the Labor Market," NBER Working Papers 7800, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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  23. Lisa M. Lynch & Sandra E. Black, 1995. "Beyond the Incidence of Training: Evidence from a National Employers Survey," NBER Working Papers 5231, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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  24. Barron, John M & Berger, Mark C & Black, Dan A, 1997. "How Well Do We Measure Training?," Journal of Labor Economics, University of Chicago Press, vol. 15(3), pages 507-28, July. [Downloadable!] (restricted)
Full references

Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Keun Lee & Tsutomu Miyagawa & Shigesaburo Kabe & Junhyup Lee & Hyoungjin Kim & Young Gak Kim, 2009. "Management Practices and Firm Performance in Japanese and Korean Firms," Microeconomics Working Papers 2009.5, East Asian Bureau of Economic Research. [Downloadable!]
  2. Crespi, Gustavo & Criscuolo, Chiara & Haskel, Jonathan, 2007. "Information Technology, Organisational Change and Productivity," CEPR Discussion Papers 6105, C.E.P.R. Discussion Papers. [Downloadable!] (restricted)
  3. B. Atrostic, 2008. "Measuring U.S. innovative activity: business data at the U.S. Census Bureau," The Journal of Technology Transfer, Springer, vol. 33(2), pages 153-171, April. [Downloadable!] (restricted)
  4. Wei Chi & Richard B. Freeman & Morris M. Kleiner, 2007. "Adoption and Termination of Employee Involvement Programs," NBER Working Papers 12878, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
  5. Spyros Arvanitis, 2005. "Computerization, workplace organization, skilled labour and firm productivity: Evidence for the Swiss business sector," Economics of Innovation and New Technology, Taylor and Francis Journals, vol. 14(4), pages 225-249, June. [Downloadable!] (restricted)
  6. Aitor Lacuesta & Omar Licandro & Teresa Molina & Luis A. Puch, 2009. "Innovation, Tangible and Intangible Investments and the Value of Spanish Firms," Working Papers 2009-19, FEDEA. [Downloadable!]
  7. Gustavo Crespi & Chiara Criscuolo & Jonathan Haskel, 2007. "Information Technology, Organisational Change and Productivity Growth: Evidence from UK Firms," CEP Discussion Papers dp0783, Centre for Economic Performance, LSE. [Downloadable!]
    Other versions:
  8. Sang Nguyen & B.K. Atrostic, 2006. "How Businesses Use Information Technology: Insights for Measuring Technology and Productivity," Working Papers 06-15, Center for Economic Studies, U.S. Census Bureau. [Downloadable!]
  9. Lisa M. Lynch, 2007. "The Adoption and Diffusion of Organizational Innovation: Evidence for the U.S. Economy," IZA Discussion Papers 2819, Institute for the Study of Labor (IZA). [Downloadable!]
    Other versions:
  10. Hempell, Thomas & Zwick, Thomas, 2005. "Technology Use, Organisational Flexibility and Innovation: Evidence for Germany," ZEW Discussion Papers 05-57, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research. [Downloadable!]
  11. Sandra E. Black & Lisa M. Lynch, 2004. "Workplace practices and the new economy," FRBSF Economic Letter, Federal Reserve Bank of San Francisco, issue Apr 16. [Downloadable!]
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