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Linking Managerial Coaching and Leader–Member Exchange on Work Engagement and Performance

Author

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  • Jussi Tanskanen

    (University of Vaasa)

  • Liisa Mäkelä

    (University of Vaasa)

  • Riitta Viitala

    (University of Vaasa)

Abstract

This study investigates how individual- and unit-level performance can be fostered by supervisors’ behavioural styles (managerial coaching) and the personal relationship between supervisor and subordinate (leader–member exchange, LMX). The JD-R model holds that good leadership serves as a job resource and triggers a motivational process that will lead through work engagement to good performance. This study first introduces and validates novel measurement instruments for managerial coaching, LMX, and self-rated performance. Then, the study utilizes multilevel methodology (MSEM) to investigate the connections between study variables at the individual- and unit-level. A sample from two organizations (N = 655) was utilized in the measurement validation and a sample from multiple organizations (N = 879) in the hypothesis testing. Samples using self-rating measurements were collected from different Finnish organizations between 2011 and 2012. The results show that, while managerial coaching was connected more to the unit-level performance, LMX had stronger effect to the individual performance and work engagement, which was connected with the unit-level performance. Analysing two leadership constructs at the same time suggests that there are different mechanisms driving managerial coaching and the LMX relationship in the motivational process and towards good performance as the JD-R model proposes. The study also contributes to literature by introducing and validating measurement instruments.

Suggested Citation

  • Jussi Tanskanen & Liisa Mäkelä & Riitta Viitala, 2019. "Linking Managerial Coaching and Leader–Member Exchange on Work Engagement and Performance," Journal of Happiness Studies, Springer, vol. 20(4), pages 1217-1240, April.
    • Handle: RePEc:spr:jhappi:v:20:y:2019:i:4:d:10.1007_s10902-018-9996-9
    DOI: 10.1007/s10902-018-9996-9
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    References listed on IDEAS

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    Cited by:

    1. Rawan Abukhait & Faridahwati Mohd. Shamsudin & Shaker Bani-Melhem & Mohd Ahmad Al-Hawari, 2023. "Obsessive–compulsive personality and creative performance: the moderating effect of manager coaching behavior," Review of Managerial Science, Springer, vol. 17(1), pages 375-396, January.
    2. Septiningtyas Pramesthi Widyasari & Olivia Fachrunnisa, 2022. "The Strategic Role of Engagement and Positive Workplace to Sustain Employee Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 12(1), pages 1531-1531, December.
    3. Neslihan Latifoglu & Salih Zeki Imamoglu & Huseyin Ince & Erkut Altindag, 2023. "Effect of Leader–Member Exchange on Proactive Employee Behavior and Employee Performance: The Moderating Role of Innovative Climate," Sustainability, MDPI, vol. 15(20), pages 1-14, October.
    4. Anthony Frank Obeng & Yongyue Zhu & Samuel Awuni Azinga & Prince Ewudzie Quansah, 2021. "Organizational Climate and Job Performance: Investigating the Mediating Role of Harmonious Work Passion and the Moderating Role of Leader–Member Exchange and Coaching," SAGE Open, , vol. 11(2), pages 21582440211, April.

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