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Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance

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  • James J. Chrisman
  • John Leslie

Abstract

This study investigates the relationships between the types of “outsider†consulting assistance provided by the Small Business Development Center and subsequent changes in the performance of its established small business clients. According to the results of this study, established small business clients appear to benefit more from administrative and operating assistance than they do from strategic assistance. However, the findings also suggest that outsider assistance is most useful when it includes comprehensive attention to strategic, administrative, and operating problems.

Suggested Citation

  • James J. Chrisman & John Leslie, 1989. "Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance," Entrepreneurship Theory and Practice, , vol. 13(3), pages 37-52, April.
    • Handle: RePEc:sae:entthe:v:13:y:1989:i:3:p:37-52
    DOI: 10.1177/104225878901300305
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    1. James J. Chrisman & Alan Bauerschmidt & Charles W. Hofer, 1998. "The Determinants of New Venture Performance: An Extended Model," Entrepreneurship Theory and Practice, , vol. 23(1), pages 5-29, October.
    2. Jonas Månsson & Barbro Widerstedt, 2012. "The Swedish Business Development Program – Evaluation and some methodological and practical notes," ERSA conference papers ersa12p858, European Regional Science Association.
    3. Peters, Michael P. & Brush, Candida G., 1996. "Market information scanning activities and growth in new ventures: A comparison of service and manufacturing businesses," Journal of Business Research, Elsevier, vol. 36(1), pages 81-89, May.
    4. Rayna, Thierry & Striukova, Ludmila, 2021. "Assessing the effect of 3D printing technologies on entrepreneurship: An exploratory study," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
    5. Shaker A. Zahra & Donald O. Neubaum & Galal M. El–Hagrassey, 2002. "Competitive Analysis and New Venture Performance: Understanding the Impact of Strategic Uncertainty and Venture Origin," Entrepreneurship Theory and Practice, , vol. 27(1), pages 1-28, January.
    6. LaBahn, Douglas W. & Ali, Abdul & Krapfel, Robert, 1996. "New product development cycle time : The influence of project and process factors in small manufacturing companies," Journal of Business Research, Elsevier, vol. 36(2), pages 179-188, June.
    7. Rauch, Andreas & Rosenbusch, Nina & Unger, Jens & Frese, Michael, 2016. "The effectiveness of cohesive and diversified networks: A meta-analysis," Journal of Business Research, Elsevier, vol. 69(2), pages 554-568.
    8. Dirk Oberschachtsiek & Patrycja Scioch, 2015. "The outcome of coaching and training for self-employment. A statistical evaluation of outside assistance support programs for unemployed business founders in Germany [Die Erfolgswirkung von Gründer," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 48(1), pages 1-25, March.
    9. Barringer, Bruce R. & Greening, Daniel W., 1998. "Small business growth through geographic expansion: A comparative case study," Journal of Business Venturing, Elsevier, vol. 13(6), pages 467-492, November.
    10. Sarah Kösters & Martin Obschonka, 2011. "Public Business Advice in the Founding Process: An Empirical Evaluation of Subjective and Economic Effects," Environment and Planning C, , vol. 29(4), pages 577-604, August.
    11. Candida G. Brush, 1992. "Research on Women Business Owners: Past Trends, a New Perspective and Future Directions," Entrepreneurship Theory and Practice, , vol. 16(4), pages 5-30, July.
    12. Vincenzo Maggioni & Mario Sorrentino & Mary Williams, 1999. "Mixed Consequences of Government Aid for New Venture Creation: Evidence from Italy," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 3(3), pages 287-305, September.
    13. Rice, Mark P., 2002. "Co-production of business assistance in business incubators: an exploratory study," Journal of Business Venturing, Elsevier, vol. 17(2), pages 163-187, March.
    14. Elizabeth Gatewood, 1993. "The Expectancies in Public Sector Venture Assistance," Entrepreneurship Theory and Practice, , vol. 17(2), pages 91-95, January.
    15. Sibylle Heilbrunn & Nonna Kushnirovich, 2007. "Immigrant and indigenous enterprises: similarities and differences," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 9(3), pages 344-361.

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