IDEAS home Printed from https://ideas.repec.org/a/nms/mamere/1861-9908_mrev_2009_2_peus.html
   My bibliography  Save this article

Leading and Managing Organizational Change Initiatives

Author

Listed:
  • Claudia Peus

    (LMU Center of Leadership and People Management, Ludwig-Maximilians-University Munich, Leopoldstr. 13, 80802 Munich, Germany)

  • Dieter Frey
  • Marit Gerkhardt
  • Peter Fischer
  • Eva Traut-Mattausch

Abstract

Although indispensable for long-term economic growth, organizational changes are usually met with resistance. This article draws on psychological theories and empirical evidence to highlight why and under what conditions changes lead to resistance and what likely consequences of resistance are. Furthermore, the article discusses the variables that have been identified as success factors for organizational change initiatives. These include individual difference variables and objective characteristics of the changes, but in particular aspects of the implementation, such as fairness and trust, adequate communication strategies, leadership, and participation. Finally, conclusions summarizing the most important aspects that are beneficial to consider in managing organizational change initiatives are presented.

Suggested Citation

  • Claudia Peus & Dieter Frey & Marit Gerkhardt & Peter Fischer & Eva Traut-Mattausch, 2009. "Leading and Managing Organizational Change Initiatives," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(2), pages 158-175.
    • Handle: RePEc:nms:mamere:1861-9908_mrev_2009_2_peus
    as

    Download full text from publisher

    File URL: https://www.nomos-elibrary.de/10.5771/0935-9915-2009-2-158
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Schulz-Hardt, Stefan & Jochims, Marc & Frey, Dieter, 2002. "Productive conflict in group decision making: genuine and contrived dissent as strategies to counteract biased information seeking," Organizational Behavior and Human Decision Processes, Elsevier, vol. 88(2), pages 563-586, July.
    2. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    3. Paul C. Nutt, 1987. "Identifying and appraising how managers install strategy," Strategic Management Journal, Wiley Blackwell, vol. 8(1), pages 1-14, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jason A. Hubbart, 2023. "Organizational Change: The Challenge of Change Aversion," Administrative Sciences, MDPI, vol. 13(7), pages 1-9, July.
    2. Martin Mabunda Baluku & Julius Fred Kikooma & Edward Bantu & Peter Onderi & Kathleen Otto, 2019. "Impact of personal cultural orientations and cultural intelligence on subjective success in self-employment in multi-ethnic societies," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-22, December.
    3. Mariana PREDI?CAN & Roxana Nadina ROIBAN, 2012. "Change Opportunity and its Importance for the Romanian SME`s," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 185-188.
    4. Joanna Georgalis & Ramanie Samaratunge & Nell Kimberley & Ying Lu, 2015. "Change process characteristics and resistance to organisational change: The role of employee perceptions of justice," Australian Journal of Management, Australian School of Business, vol. 40(1), pages 89-113, February.
    5. Suada Penava & Dzevad Sehic, 2014. "The Relevance Of Transformational Leadership In Shaping Employee Attitudes Towards Organisational Change," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 59(200), pages 131-162, January –.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chenot, David & Boutakidis, Ioakim & Benton, Amy D., 2014. "Equity and fairness perceptions in the child welfare workforce," Children and Youth Services Review, Elsevier, vol. 44(C), pages 400-406.
    2. Visschers, Vivianne H.M. & Siegrist, Michael, 2012. "Fair play in energy policy decisions: Procedural fairness, outcome fairness and acceptance of the decision to rebuild nuclear power plants," Energy Policy, Elsevier, vol. 46(C), pages 292-300.
    3. Schneegans, Tim, 2019. "Escaping the comfort zone: A three-level perspective on filtering effects and counter-measures," Discourses in Social Market Economy 2019-05, OrdnungsPolitisches Portal (OPO).
    4. Amy R. Ward & Mor Armony, 2013. "Blind Fair Routing in Large-Scale Service Systems with Heterogeneous Customers and Servers," Operations Research, INFORMS, vol. 61(1), pages 228-243, February.
    5. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Perceptions de justice organisationnelle dans les collectivités locales : quels impacts sur le bien-être psychologique au travail et sur l’intention de quitter des agents ?," Post-Print hal-02142237, HAL.
    6. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    7. Alpenberg, Jan & Paul Scarbrough, D., 2018. "Trust and control in changing production environments," Journal of Business Research, Elsevier, vol. 88(C), pages 527-534.
    8. Dodgson, Mary Kate & Agoglia, Christopher P. & Bennett, G. Bradley, 2021. "The influence of relationship partners on client managers’ negotiation positions," Accounting, Organizations and Society, Elsevier, vol. 92(C).
    9. Pujol-Cols, Lucas J. & Lazzaro-Salazar, Mariana, 2018. "Psychosocial risks and job satisfaction in argentinian scholars: exploring the moderating role of work engagement," Nülan. Deposited Documents 2966, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    10. Stephanie Hastings & Joan Finegan, 2011. "The Role of Ethical Ideology in Reactions to Injustice," Journal of Business Ethics, Springer, vol. 100(4), pages 689-703, June.
    11. Hakan Yalçın & Yeliz Yalçın, 2022. "A Meta Analysis of the Relationship between Organizational Justice and Job Satisfaction: The Case of Turkey," Istanbul Business Research, Istanbul University Business School, vol. 51(2), pages 417-432, November.
    12. Turel, Ofir & Connelly, Catherine E., 2013. "Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters," International Journal of Information Management, Elsevier, vol. 33(4), pages 674-683.
    13. Liebig, Stefan & Schupp, Jürgen, 2008. "Leistungs- oder Bedarfsgerechtigkeit? Über einen normativen Zielkonflikt des Wohlfahrtsstaats und seiner Bedeutung für die Bewertung des eigenen Erwerbseinkommens," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 59(1), pages 7-30.
    14. van Dijke, Marius & Wildschut, Tim & Leunissen, Joost M. & Sedikides, Constantine, 2015. "Nostalgia buffers the negative impact of low procedural justice on cooperation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 127(C), pages 15-29.
    15. Tae-Soo Ha & Kuk-Kyoung Moon, 2023. "Distributive Justice, Goal Clarity, and Organizational Citizenship Behavior: The Moderating Role of Transactional and Transformational Leadership," Sustainability, MDPI, vol. 15(9), pages 1-20, April.
    16. Lude, Maximilian & Prügl, Reinhard, 2021. "Experimental studies in family business research," Journal of Family Business Strategy, Elsevier, vol. 12(1).
    17. Leong Weng, Lee & Muhammad Madi bin, Abdullah, 2019. "Organizational Justice and Employee Deviance among Emergency Services Personnel in Malaysia," Journal of Contemporary Research in Business, Economics and Finance, Michael Laurence, vol. 1(4), pages 62-73.
    18. Suk-Kyu Kim & Yunduk Jeong, 2021. "Developing the Healthy and Competitive Organization in the Sports Environment: Focused on the Relationships between Organizational Justice, Empowerment and Job Performance," IJERPH, MDPI, vol. 18(17), pages 1-15, August.
    19. Ayesha Shahid & Qasim Ali Nisar & Muhammad Azeem & Waseem Ul Hameed & Muhammad Sajjad Hussain, 2018. "Moderating Role of Organizational Justice between Emotional Exhaustion and Job-Related Outcomes," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 6(2), pages :205-220, June.
    20. Gur, Yonatan & Iancu, Dan & Warnes, Xavier, 2020. "Value Loss in Allocation Systems with Provider Guarantees," Research Papers 3813, Stanford University, Graduate School of Business.

    More about this item

    Keywords

    change management; resistance; success factors;
    All these keywords.

    JEL classification:

    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nms:mamere:1861-9908_mrev_2009_2_peus. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nomos Verlagsgesellschaft mbH & Co. KG (email available below). General contact details of provider: http://www.nomos.de/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.