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Change process characteristics and resistance to organisational change: The role of employee perceptions of justice

Author

Listed:
  • Joanna Georgalis
  • Ramanie Samaratunge
  • Nell Kimberley
  • Ying Lu

Abstract

Although there are many potential causes of failed change, ‘resistance to change’ is widely recognised as a significant contributor to this problem. Much of the literature relating to resistance has focused on the context-specific antecedents which can be divided into those relating to change outcomes and those that focus on change implementation. Justice research acknowledges the importance of employee perceptions of fairness in change management, and identifies it as a key factor in developing positive employee attitudes toward organisational change. Using change process characteristics of Leader-Member Exchange (LMX), participation and information as antecedents, the aim of the present study was to examine the influence of employee perceptions of justice on resistance to change. The results of a survey of 100 employees in an Australian workplace indicate that informational justice mediated the relationship between LMX and resistance to change.

Suggested Citation

  • Joanna Georgalis & Ramanie Samaratunge & Nell Kimberley & Ying Lu, 2015. "Change process characteristics and resistance to organisational change: The role of employee perceptions of justice," Australian Journal of Management, Australian School of Business, vol. 40(1), pages 89-113, February.
    • Handle: RePEc:sae:ausman:v:40:y:2015:i:1:p:89-113
    DOI: 10.1177/0312896214526212
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    References listed on IDEAS

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    1. A. Giangreco & R. Peccei, 2005. "The nature and antecedents of middle manager resistance to change: evidence from an Italian context," Post-Print hal-00185269, HAL.
    2. R. Peccei & A. Giangreco & A. Sebastiano, 2011. "The role of organisational commitment in the analysis of resistance to change: Co-predictor and moderator effects," Post-Print halshs-00587924, HAL.
    3. Claudia Peus & Dieter Frey & Marit Gerkhardt & Peter Fischer & Eva Traut-Mattausch, 2009. "Leading and Managing Organizational Change Initiatives," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(2), pages 158-175.
    4. Claudia Peus & Dieter Frey & Marit Gerkhardt & Peter Fischer & Eva Traut-Mattausch, 2009. "Leading and Managing Organizational Change Initiatives," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 20(2), pages 158-175.
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