IDEAS home Printed from https://ideas.repec.org/a/eee/worbus/v52y2017i1p45-61.html
   My bibliography  Save this article

The influence of language differences on power dynamics in multinational teams

Author

Listed:
  • Tenzer, Helene
  • Pudelko, Markus

Abstract

Based on 90 interviews with leaders and members of 15 multinational teams, this study explores the influence of language differences on power dynamics in multinational teams. First, we establish hierarchical position and professional expertise as general sources of power in teamwork. Subsequently, we demonstrate how different language policies, the degree of formality in language structures, and language proficiency disparity moderate team members’ capacity to capitalize on these power sources. Our study elucidates the complexity of linguistic influences on power dynamics in teamwork, reveals previously neglected differences in language structures, emphasizes the importance of relative proficiency and carries significant practical implications.

Suggested Citation

  • Tenzer, Helene & Pudelko, Markus, 2017. "The influence of language differences on power dynamics in multinational teams," Journal of World Business, Elsevier, vol. 52(1), pages 45-61.
  • Handle: RePEc:eee:worbus:v:52:y:2017:i:1:p:45-61
    DOI: 10.1016/j.jwb.2016.11.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1090951616301730
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jwb.2016.11.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Christina L. Butler, 2011. "I know how! You know how! We know how! the multinational matter of language use in task teams," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 11(2/3/4), pages 221-234.
    2. Tietze, Susanne & Dick, Penny, 2009. "Hegemonic practices and knowledge production in the management academy: An English language perspective," Scandinavian Journal of Management, Elsevier, vol. 25(1), pages 119-123, March.
    3. Zander, Lena & Mockaitis, Audra I. & Harzing, Anne-Wil, 2011. "Standardization and contextualization: A study of language and leadership across 17 countries," Journal of World Business, Elsevier, vol. 46(3), pages 296-304, July.
    4. Yamao, Sachiko & Sekiguchi, Tomoki, 2015. "Employee commitment to corporate globalization: The role of English language proficiency and human resource practices," Journal of World Business, Elsevier, vol. 50(1), pages 168-179.
    5. Vesa Peltokorpi & Eero Vaara, 2012. "Language policies and practices in wholly owned foreign subsidiaries: A recontextualization perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 43(9), pages 808-833, December.
    6. Stahl, Günter K. & Mäkelä, Kristiina & Zander, Lena & Maznevski, Martha L., 2010. "A look at the bright side of multicultural team diversity," Scandinavian Journal of Management, Elsevier, vol. 26(4), pages 439-447, December.
    7. Lagerström, Katarina & Andersson, Maria, 2003. "Creating and sharing knowledge within a transnational team--the development of a global business system," Journal of World Business, Elsevier, vol. 38(2), pages 84-95, May.
    8. Yadong Luo & Oded Shenkar, 2006. "The multinational corporation as a multilingual community: Language and organization in a global context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 37(3), pages 321-339, May.
    9. Estefania Santacreu-Vasut & Oded Shenkar & Amir Shoham, 2014. "Linguistic gender marking and its international business ramifications," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(9), pages 1170-1178, December.
    10. Stephen Chen & Ronald Geluykens & Chong Ju Choi, 2006. "The importance of language in global teams: A linguistic perspective," Management International Review, Springer, vol. 46(6), pages 679-696, December.
    11. Zander, Lena & Mockaitis, Audra I. & Butler, Christina L., 2012. "Leading global teams," Journal of World Business, Elsevier, vol. 47(4), pages 592-603.
    12. Ilya R P Cuypers & Gokhan Ertug & Jean-François Hennart, 2015. "The effects of linguistic distance and lingua franca proficiency on the stake taken by acquirers in cross-border acquisitions," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(4), pages 429-442, May.
    13. Harzing, Anne-Wil & Köster, Kathrin & Magner, Ulrike, 2011. "Babel in business: The language barrier and its solutions in the HQ-subsidiary relationship," Journal of World Business, Elsevier, vol. 46(3), pages 279-287, July.
    14. Schomaker, Margaret Spring & Zaheer, Srilata, 2014. "The Role of Language in Knowledge Transfer to Geographically Dispersed Manufacturing Operations," Journal of International Management, Elsevier, vol. 20(1), pages 55-72.
    15. Denice E. Welch & Lawrence S. Welch, 2008. "The importance of language in international knowledge transfer," Management International Review, Springer, vol. 48(3), pages 339-360, May.
    16. Vesa Peltokorpi & Floor van den Born, 2010. "Language Policies and Communication in Multinational Companies," Post-Print hal-00528388, HAL.
    17. Mehdi Boussebaa & Shuchi Sinha & Yiannis Gabriel, 2014. "Englishization in offshore call centers: A postcolonial perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(9), pages 1152-1169, December.
    18. Mary Yoko Brannen & Rebecca Piekkari & Susanne Tietze, 2014. "The multifaceted role of language in international business: Unpacking the forms, functions and features of a critical challenge to MNC theory and performance," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 495-507, June.
    19. Eero Vaara & Janne Tienari & Rebecca Piekkari & Risto Säntti, 2005. "Language and the Circuits of Power in a Merging Multinational Corporation," Journal of Management Studies, Wiley Blackwell, vol. 42(3), pages 595-623, May.
    20. Butler, Christina L. & Zander, Lena & Mockaitis, Audra & Sutton, Ciara, 2012. "The Global Leader as Boundary Spanner, Bridge Maker, and Blender," Industrial and Organizational Psychology, Cambridge University Press, vol. 5(2), pages 240-243, June.
    21. M. Keith Chen, 2013. "The Effect of Language on Economic Behavior: Evidence from Savings Rates, Health Behaviors, and Retirement Assets," American Economic Review, American Economic Association, vol. 103(2), pages 690-731, April.
    22. Smith, Anne & Houghton, Susan M. & Hood, Jacqueline N. & Ryman, Joel A., 2006. "Power relationships among top managers: Does top management team power distribution matter for organizational performance?," Journal of Business Research, Elsevier, vol. 59(5), pages 622-629, May.
    23. Peltokorpi, Vesa, 2015. "Corporate Language Proficiency and Reverse Knowledge Transfer in Multinational Corporations: Interactive Effects of Communication Media Richness and Commitment to Headquarters," Journal of International Management, Elsevier, vol. 21(1), pages 49-62.
    24. Pamela J Hinds & Tsedal B Neeley & Catherine Durnell Cramton, 2014. "Language as a lightning rod: Power contests, emotion regulation, and subgroup dynamics in global teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 536-561, June.
    25. Joseph L C Cheng & Witold J Henisz & Kendall Roth & Anand Swaminathan, 2009. "From the Editors: Advancing interdisciplinary research in the field of international business: Prospects, issues and challenges," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 40(7), pages 1070-1074, September.
    26. Helene Tenzer & Markus Pudelko & Anne-Wil Harzing, 2014. "The impact of language barriers on trust formation in multinational teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 508-535, June.
    27. Helene Tenzer & Markus Pudelko, 2016. "Media choice in multilingual virtual teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 47(4), pages 427-452, May.
    28. Stefan Volk & Tine Köhler & Markus Pudelko, 2014. "Brain drain: The cognitive neuroscience of foreign language processing in multinational corporations," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(7), pages 862-885, September.
    29. Wilhelm Barner-Rasmussen & Mats Ehrnrooth & Alexei Koveshnikov & Kristiina Mä;kelä, 2014. "Cultural and language skills as resources for boundary spanning within the MNC," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(7), pages 886-905, September.
    30. Hicks, Daniel L. & Santacreu-Vasut, Estefania & Shoham, Amir, 2015. "Does mother tongue make for women's work? Linguistics, household labor, and gender identity," Journal of Economic Behavior & Organization, Elsevier, vol. 110(C), pages 19-44.
    31. Marschan, Rebecca & Welch, Denice & Welch, Lawrence, 1997. "Language: The forgotten factor in multinational management," European Management Journal, Elsevier, vol. 15(5), pages 591-598, October.
    32. Harzing, Anne-Wil & Pudelko, Markus, 2013. "Language competencies, policies and practices in multinational corporations: A comprehensive review and comparison of Anglophone, Asian, Continental European and Nordic MNCs," Journal of World Business, Elsevier, vol. 48(1), pages 87-97.
    33. Marschan-Piekkari, Rebecca & Welch, Denice & Welch, Lawrence, 1999. "In the shadow: the impact of language on structure, power and communication in the multinational," International Business Review, Elsevier, vol. 8(4), pages 421-440, August.
    34. Lauring, Jakob & Klitmøller, Anders, 2015. "Corporate language-based communication avoidance in MNCs: A multi-sited ethnography approach," Journal of World Business, Elsevier, vol. 50(1), pages 46-55.
    35. Steyaert, Chris & Ostendorp, Anja & Gaibrois, Claudine, 2011. "Multilingual organizations as 'linguascapes': Negotiating the position of English through discursive practices," Journal of World Business, Elsevier, vol. 46(3), pages 270-278, July.
    36. Eero Vaara & Vesa Peltokorpi, 2012. "Language policies and practices in wholly owned foreign subsidiaries : A recontextualization perspective," Post-Print hal-02312975, HAL.
    37. B Sebastian Reiche & Anne-Wil Harzing & Markus Pudelko, 2015. "Why and how does shared language affect subsidiary knowledge inflows? A social identity perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(5), pages 528-551, June.
    38. Itani, Sami & Järlström, Maria & Piekkari, Rebecca, 2015. "The meaning of language skills for career mobility in the new career landscape," Journal of World Business, Elsevier, vol. 50(2), pages 368-378.
    39. Tsedal B. Neeley, 2013. "Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations," Organization Science, INFORMS, vol. 24(2), pages 476-497, April.
    40. Zander, Lena & Butler, Christina L., 2010. "Leadership modes: Success strategies for multicultural teams," Scandinavian Journal of Management, Elsevier, vol. 26(3), pages 258-267, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Glikson, Ella & Erez, Miriam, 2020. "The emergence of a communication climate in global virtual teams," Journal of World Business, Elsevier, vol. 55(6).
    2. Suzuki, Manami & Ando, Naoki & Nishikawa, Hidehiko, 2023. "Discontinuity of required oral and literacy skills across job roles in achieving high work performance: An fsQCA approach," International Business Review, Elsevier, vol. 32(4).
    3. Moore, Fiona, 2020. "Multiple interpretations of “national culture” and the implications for International business: The case of Taiwan," Journal of World Business, Elsevier, vol. 55(5).
    4. Kelly Z. Peng & Fang Lee Cooke & Xuhua Wei, 2023. "Managing minority employees in organizations in Asia Pacific: Towards a more inclusive workplace?," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 877-902, September.
    5. Ashish Malik & Ralf Bebenroth, 2017. "Mind Your Language! : Role of Target Firm Language in Post-Merger Integration," Discussion Paper Series DP2017-15, Research Institute for Economics & Business Administration, Kobe University.
    6. Andreas P. J. Schotter & Ram Mudambi & Yves L. Doz & Ajai Gaur, 2017. "Boundary Spanning in Global Organizations," Journal of Management Studies, Wiley Blackwell, vol. 54(4), pages 403-421, June.
    7. Tavoletti, Ernesto & Bernhard, Theresa & Dong, Longzhu & Taras, Vas, 2023. "Peer performance evaluations in global virtual teams: A longitudinal analysis of surface- and deep-level attributes," Journal of International Management, Elsevier, vol. 29(3).
    8. Liu, Yipeng & Meyer, Klaus E., 2020. "Boundary spanners, HRM practices, and reverse knowledge transfer: The case of Chinese cross-border acquisitions," Journal of World Business, Elsevier, vol. 55(2).
    9. Helene Tenzer & Siri Terjesen & Anne-Wil Harzing, 2017. "Language in International Business: A Review and Agenda for Future Research," Management International Review, Springer, vol. 57(6), pages 815-854, December.
    10. Yang, Jing Yu & Wen, Liang & Volk, Stefan & Lu, Jane Wenzhen, 2022. "Temporal boundaries and expatriate staffing: Effects of parent–subsidiary work-time overlap," Journal of World Business, Elsevier, vol. 57(6).
    11. Arnold Pabian & Barbara Pabian, 2021. "Collaboration with Foreigners in International Employee Teams from the Perspective of the Young Generation," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 291-305.
    12. Sousa-Filho, José Milton de & Matos, Stelvia & da Silva Trajano, Samara & de Souza Lessa, Bruno, 2020. "Determinants of social entrepreneurial intentions in a developing country context," Journal of Business Venturing Insights, Elsevier, vol. 14(C).
    13. Arnold Pabian & Barbara Pabian, 2021. "Collaboration with Foreigners in International Employee Teams from the Perspective of the Young Generation," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 287-301.
    14. Vesa Peltokorpi & Markus Pudelko, 2021. "When more is not better: A curvilinear relationship between foreign language proficiency and social categorization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 78-104, February.
    15. B. Sebastian Reiche & Tsedal B. Neeley, 2019. "Head, Heart, or Hands: How Do Employees Respond to a Radical Global Language Change over Time?," Organization Science, INFORMS, vol. 30(6), pages 1252-1269, November.
    16. Michalski, Marina P. & Śliwa, Martyna, 2021. "‘If you use the right Arabic…’: Responses to special language standardization within the BBC Arabic Service’s linguascape," Journal of World Business, Elsevier, vol. 56(5).
    17. Liang Huang & Yunyue Yang & Tomoki Sekiguchi, 2020. "Attractiveness of Japanese firms to international job applicants: the effects of belongingness, uniqueness, and employment patterns," Asian Business & Management, Palgrave Macmillan, vol. 19(1), pages 118-144, February.
    18. Ryazanova, Olga & McNamara, Peter & Aguinis, Herman, 2017. "Research performance as a quality signal in international labor markets: Visibility of business schools worldwide through a global research performance system," Journal of World Business, Elsevier, vol. 52(6), pages 831-841.
    19. Berman, Alexander & Mudambi, Ram & Shoham, Amir, 2022. "Linguistic structures and innovation: A behavioral approach," Journal of International Management, Elsevier, vol. 28(4).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Helene Tenzer & Siri Terjesen & Anne-Wil Harzing, 2017. "Language in International Business: A Review and Agenda for Future Research," Management International Review, Springer, vol. 57(6), pages 815-854, December.
    2. Ting Liu, 2018. "The Review of Language Studies in International Business: Suggestions and Future Directions for Japan," Discussion Papers in Economics and Business 18-30, Osaka University, Graduate School of Economics.
    3. Vesa Peltokorpi & Markus Pudelko, 2021. "When more is not better: A curvilinear relationship between foreign language proficiency and social categorization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 78-104, February.
    4. Ahmad, Farhan & Barner-Rasmussen, Wilhelm, 2019. "False foe? When and how code switching practices can support knowledge sharing in multinational corporations," Journal of International Management, Elsevier, vol. 25(3), pages 1-1.
    5. Alfredo Jimenez & Jonas Holmqvist & Diego Jimenez, 2019. "Cross-Border Communication and Private Participation Projects: The Role of Genealogical Language Distance," Management International Review, Springer, vol. 59(6), pages 1009-1033, December.
    6. David P. Kroon & Joep P. Cornelissen & Eero Vaara, 2015. "Explaining Employees’ Reactions towards a Cross-Border Merger: The Role of English Language Fluency," Management International Review, Springer, vol. 55(6), pages 775-800, December.
    7. Nurmi, Niina & Koroma, Johanna, 2020. "The emotional benefits and performance costs of building a psychologically safe language climate in MNCs," Journal of World Business, Elsevier, vol. 55(4).
    8. Golesorkhi, Sougand & Mersland, Roy & Piekkari, Rebecca & Pishchulov, Grigory & Randøy, Trond, 2019. "The effect of language use on the financial performance of microfinance banks: Evidence from cross-border activities in 74 countries," Journal of World Business, Elsevier, vol. 54(3), pages 213-229.
    9. Klitmøller, Anders & Lauring, Jakob, 2016. "When distance is good: A construal level perspective on perceptions of inclusive international language use," International Business Review, Elsevier, vol. 25(1), pages 276-285.
    10. Vesa Peltokorpi, 2023. "The “language” of career success: The effects of English language competence on local employees’ career outcomes in foreign subsidiaries," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 54(2), pages 258-284, March.
    11. König, Andreas & Fehn, Angela & Puck, Jonas & Graf-Vlachy, Lorenz, 2017. "Primary or complex? Towards a theory of metaphorical strategy communication in MNCs," Journal of World Business, Elsevier, vol. 52(2), pages 270-285.
    12. Aichhorn, Nathalie & Puck, Jonas, 2017. "Bridging the language gap in multinational companies: Language strategies and the notion of company-speak," Journal of World Business, Elsevier, vol. 52(3), pages 386-403.
    13. Peltokorpi, Vesa & Yamao, Sachiko, 2017. "Corporate language proficiency in reverse knowledge transfer: A moderated mediation model of shared vision and communication frequency," Journal of World Business, Elsevier, vol. 52(3), pages 404-416.
    14. Lauring, Jakob & Klitmøller, Anders, 2015. "Corporate language-based communication avoidance in MNCs: A multi-sited ethnography approach," Journal of World Business, Elsevier, vol. 50(1), pages 46-55.
    15. Antioco, Michael & Coussement, Kristof & Fletcher-Chen, Chavi Chi-Yun & Prange, Christiane, 2023. "What's in a word? Adopting a linguistic-style analysis of western MNCs’ global press releases," Journal of World Business, Elsevier, vol. 58(2).
    16. Julia Backmann & Rouven Kanitz & Amy Wei Tian & Patrick Hoffmann & Martin Hoegl, 2020. "Cultural gap bridging in multinational teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(8), pages 1283-1311, October.
    17. Michalski, Marina P. & Śliwa, Martyna, 2021. "‘If you use the right Arabic…’: Responses to special language standardization within the BBC Arabic Service’s linguascape," Journal of World Business, Elsevier, vol. 56(5).
    18. Amy Church-Morel & Anne Bartel-Radic, 2016. "Skills, Identity, and Power: The Multifaceted Concept of Language Diversity [Competencias, identidad y poder: las múltiples facetas del concepto de diversidad lingüística]," Post-Print halshs-01996048, HAL.
    19. Suzuki, Manami & Ando, Naoki & Nishikawa, Hidehiko, 2023. "Discontinuity of required oral and literacy skills across job roles in achieving high work performance: An fsQCA approach," International Business Review, Elsevier, vol. 32(4).
    20. Hao Liang & Christopher Marquis & Luc Renneboog & Sunny Li Sun, 2018. "Future-Time Framing: The Effect of Language on Corporate Future Orientation," Organization Science, INFORMS, vol. 29(6), pages 1093-1111, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:worbus:v:52:y:2017:i:1:p:45-61. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/620401/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.