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The impact of the number of scale points, dispositional factors, and the status quo decision heuristic on scale reliability and response accuracy

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  • Weathers, Danny
  • Sharma, Subhash
  • Niedrich, Ronald W.

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  • Weathers, Danny & Sharma, Subhash & Niedrich, Ronald W., 2005. "The impact of the number of scale points, dispositional factors, and the status quo decision heuristic on scale reliability and response accuracy," Journal of Business Research, Elsevier, vol. 58(11), pages 1516-1524, November.
    • Handle: RePEc:eee:jbrese:v:58:y:2005:i:11:p:1516-1524
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    References listed on IDEAS

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    1. Swait, Joffre & Adamowicz, Wiktor, 2001. "The Influence of Task Complexity on Consumer Choice: A Latent Class Model of Decision Strategy Switching," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 28(1), pages 135-148, June.
    2. C. Vale & Vincent Maurelli, 1983. "Simulating multivariate nonnormal distributions," Psychometrika, Springer;The Psychometric Society, vol. 48(3), pages 465-471, September.
    3. Cote, Joseph A & Buckley, M Ronald, 1988. "Measurement Error and Theory Testing in Consumer Research: An Illustration of the Importance of Construct Validation," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(4), pages 579-582, March.
    4. Viswanathan, Madhubalan & Sudman, Seymour & Johnson, Michael, 2004. "Maximum versus meaningful discrimination in scale response:: Implications for validity of measurement of consumer perceptions about products," Journal of Business Research, Elsevier, vol. 57(2), pages 108-124, February.
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    Cited by:

    1. Weijters, Bert & Cabooter, Elke & Schillewaert, Niels, 2010. "The effect of rating scale format on response styles: The number of response categories and response category labels," International Journal of Research in Marketing, Elsevier, vol. 27(3), pages 236-247.
    2. Marcella Corduas & Alfonso Piscitelli, 2017. "Modeling university student satisfaction: the case of the humanities and social studies degree programs," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(2), pages 617-628, March.
    3. Cabooter, Elke & Weijters, Bert & Geuens, Maggie & Vermeir, Iris, 2016. "Scale format effects on response option interpretation and use," Journal of Business Research, Elsevier, vol. 69(7), pages 2574-2584.
    4. Elke Cabooter & Bert Weijters & Alain Beuckelaer & Eldad Davidov, 2017. "Is extreme response style domain specific? Findings from two studies in four countries," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(6), pages 2605-2622, November.
    5. Jean Richard Jokhu & Rofikoh Rokhim1 & Riani Rachmawati1 & Mohammad Hamsal, 2019. "Strategic Decision Process in SME’s Context: A New Perspective Using Indigenous, Institution, Firm, and Environment Characteristics," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 68-83.
    6. de Jong, M.G., 2006. "Response bias in international marketing research," Other publications TiSEM 5d4031be-97b5-4db3-962b-2, Tilburg University, School of Economics and Management.
    7. Diana, Marco, 2008. "Making the "primary utility of travel" concept operational: A measurement model for the assessment of the intrinsic utility of reported trips," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(3), pages 455-474, March.
    8. de Rezende, Naia A. & de Medeiros, Denise D., 2022. "How rating scales influence responses’ reliability, extreme points, middle point and respondent’s preferences," Journal of Business Research, Elsevier, vol. 138(C), pages 266-274.

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