IDEAS home Printed from https://ideas.repec.org/a/eee/ejores/v295y2021i3p982-995.html
   My bibliography  Save this article

Compatibility effects in the prescriptive application of psychological heuristics: Inhibition, Integration and Selection

Author

Listed:
  • Pande, Shashwat M.
  • Papamichail, K. Nadia
  • Kawalek, Peter

Abstract

Recent studies have proposed the use of “fast and frugal” strategies as viable alternatives to support decision-processes in cases where time or other operational constraints preclude the application of standard decision-analytic methods. While a growing body of evidence shows that such procedures can be highly accurate, limited research has evaluated how well decision-makers can execute the prescriptive recommendations of aids based on such strategies in practice. Drawing on the behavioural, neuropsychological and decision-analytic literatures, we propose that an alignment between individual, model and task features will influence the effectiveness with which decision-makers can execute strategies that draw on prescriptive psychological heuristics – “fast and frugal” or otherwise. Our findings suggest that strategy execution is highly sensitive to task characteristics however, the effects of the number of alternatives and attributes on individuals’ ability to deploy a given strategy, differ in magnitude and direction depending on which decision-strategy is prescribed. A more compensatory decision-style positively affected overall task performance. Subjects’ ability to regulate inhibitory control was found to positively affect non-compensatory strategy execution, while having no discernible bearing on comparable compensatory tasks. Our findings reinforce that rather than an aspect of the prescriptive model, synergies between individual, model and task features are more instrumental in driving task performance in aided MCDM contexts. We discuss these findings in light of calls from OR scholars for the development of decision-aids that draw on prescriptive “fast and frugal” principles.

Suggested Citation

  • Pande, Shashwat M. & Papamichail, K. Nadia & Kawalek, Peter, 2021. "Compatibility effects in the prescriptive application of psychological heuristics: Inhibition, Integration and Selection," European Journal of Operational Research, Elsevier, vol. 295(3), pages 982-995.
  • Handle: RePEc:eee:ejores:v:295:y:2021:i:3:p:982-995
    DOI: 10.1016/j.ejor.2021.03.046
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0377221721002721
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ejor.2021.03.046?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Benjamin Scheibehenne & Rainer Greifeneder & Peter M. Todd, 2010. "Can There Ever Be Too Many Options? A Meta-Analytic Review of Choice Overload," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(3), pages 409-425, October.
    2. Marttunen, Mika & Haag, Fridolin & Belton, Valerie & Mustajoki, Jyri & Lienert, Judit, 2019. "Methods to inform the development of concise objectives hierarchies in multi-criteria decision analysis," European Journal of Operational Research, Elsevier, vol. 277(2), pages 604-620.
    3. Manel Baucells & Juan A. Carrasco & Robin M. Hogarth, 2008. "Cumulative Dominance and Heuristic Performance in Binary Multiattribute Choice," Operations Research, INFORMS, vol. 56(5), pages 1289-1304, October.
    4. Leandro S. Carvalho & Stephan Meier & Stephanie W. Wang, 2016. "Poverty and Economic Decision-Making: Evidence from Changes in Financial Resources at Payday," American Economic Review, American Economic Association, vol. 106(2), pages 260-284, February.
    5. Jacoby, Jacob & Speller, Donald E & Berning, Carol A Kohn, 1974. "Brand Choice Behavior as a Function of Information Load: Replication and Extension," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 1(1), pages 33-42, June.
    6. A Morton & B Fasolo, 2009. "Behavioural decision theory for multi-criteria decision analysis: a guided tour," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(2), pages 268-275, February.
    7. Armand Hatchuel, 2001. "Towards Design Theory and Expandable Rationality: The Unfinished Program of Herbert Simon," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 5(3), pages 260-273, September.
    8. Konstantinos Katsikopoulos & Gerd Gigerenzer, 2008. "One-reason decision-making: Modeling violations of expected utility theory," Journal of Risk and Uncertainty, Springer, vol. 37(1), pages 35-56, August.
    9. Alba, Joseph W & Marmorstein, Howard, 1987. "The Effects of Frequency Knowledge on Consumer Decision Making," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(1), pages 14-25, June.
    10. Ford, J. Kevin & Schmitt, Neal & Schechtman, Susan L. & Hults, Brian M. & Doherty, Mary L., 1989. "Process tracing methods: Contributions, problems, and neglected research questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 43(1), pages 75-117, February.
    11. Karelaia, Natalia, 2006. "Thirst for confirmation in multi-attribute choice: Does search for consistency impair decision performance?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 128-143, May.
    12. Russo, J Edward, 1974. "More Information Is Better: A Reevaluation of Jacoby, Speller and Kohn," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 1(3), pages 68-72, December.
    13. Konstantinos V. Katsikopoulos, 2011. "Psychological Heuristics for Making Inferences: Definition, Performance, and the Emerging Theory and Practice," Decision Analysis, INFORMS, vol. 8(1), pages 10-29, March.
    14. Katsikopoulos, Konstantinos V. & Durbach, Ian N. & Stewart, Theodor J., 2018. "When should we use simple decision models? A synthesis of various research strands," Omega, Elsevier, vol. 81(C), pages 17-25.
    15. Herbert A. Simon, 1955. "A Behavioral Model of Rational Choice," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 69(1), pages 99-118.
    16. Korhonen, Pekka J. & Malo, Pekka & Pajala, Tommi & Ravaja, Niklas & Somervuori, Outi & Wallenius, Jyrki, 2018. "Context matters: The impact of product type, emotional attachment and information overload on choice quality," European Journal of Operational Research, Elsevier, vol. 264(1), pages 270-279.
    17. Shanteau, James, 1992. "Competence in experts: The role of task characteristics," Organizational Behavior and Human Decision Processes, Elsevier, vol. 53(2), pages 252-266, November.
    18. Robin M. Hogarth & Natalia Karelaia, 2005. "Simple Models for Multiattribute Choice with Many Alternatives: When It Does and Does Not Pay to Face Trade-offs with Binary Attributes," Management Science, INFORMS, vol. 51(12), pages 1860-1872, December.
    19. Malhotra, Naresh K, 1982. "Information Load and Consumer Decision Making," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 8(4), pages 419-430, March.
    20. Keeney,Ralph L. & Raiffa,Howard, 1993. "Decisions with Multiple Objectives," Cambridge Books, Cambridge University Press, number 9780521438834.
    21. Franco, L. Alberto & Montibeller, Gilberto, 2010. "Facilitated modelling in operational research," European Journal of Operational Research, Elsevier, vol. 205(3), pages 489-500, September.
    22. Peter C. Fishburn, 1974. "Exceptional Paper--Lexicographic Orders, Utilities and Decision Rules: A Survey," Management Science, INFORMS, vol. 20(11), pages 1442-1471, July.
    23. Malhotra, Naresh K, 1984. "Reflections on the Information Overload Paradigm in Consumer Decision Making [Perspectives on Information Overload]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(4), pages 436-440, March.
    24. repec:cup:judgdm:v:3:y:2008:i::p:205-214 is not listed on IDEAS
    25. repec:cup:judgdm:v:13:y:2018:i:4:p:393-400 is not listed on IDEAS
    26. Laura Martignon & Ulrich Hoffrage, 2002. "Fast, frugal, and fit: Simple heuristics for paired comparison," Theory and Decision, Springer, vol. 52(1), pages 29-71, February.
    27. Elke U. Weber & Richard A. Milliman, 1997. "Perceived Risk Attitudes: Relating Risk Perception to Risky Choice," Management Science, INFORMS, vol. 43(2), pages 123-144, February.
    28. Vansnick, Jean-Claude, 1986. "On the problem of weights in multiple criteria decision making (the noncompensatory approach)," European Journal of Operational Research, Elsevier, vol. 24(2), pages 288-294, February.
    29. Jacoby, Jacob, 1984. "Perspectives on Information Overload," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(4), pages 432-435, March.
    30. O'Keefe, Robert M., 2016. "Experimental behavioural research in operational research: What we know and what we might come to know," European Journal of Operational Research, Elsevier, vol. 249(3), pages 899-907.
    31. Konstantinos V. Katsikopoulos, 2013. "Why Do Simple Heuristics Perform Well in Choices with Binary Attributes?," Decision Analysis, INFORMS, vol. 10(4), pages 327-340, December.
    32. Bettman, James R. & Johnson, Eric J. & Payne, John W., 1990. "A componential analysis of cognitive effort in choice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 45(1), pages 111-139, February.
    33. Katsikopoulos, Konstantinos V., 2016. "On the role of psychological heuristics in operational research; and a demonstration in military stability operationsAuthor-Name: Keller, Niklas," European Journal of Operational Research, Elsevier, vol. 249(3), pages 1063-1073.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Arcadio de Jesús Cardona-Isaza & Remedios González Barrón & Inmaculada Montoya-Castilla, 2023. "Empathy and Prosocial Behavior in Adolescent Offenders: The Mediating Role of Rational Decisions," SAGE Open, , vol. 13(4), pages 21582440231, October.
    2. Katsikopoulos, Konstantinos V. & Egozcue, Martin & Garcia, Luis Fuentes, 2022. "A simple model for mixing intuition and analysis," European Journal of Operational Research, Elsevier, vol. 303(2), pages 779-789.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Korhonen, Pekka J. & Malo, Pekka & Pajala, Tommi & Ravaja, Niklas & Somervuori, Outi & Wallenius, Jyrki, 2018. "Context matters: The impact of product type, emotional attachment and information overload on choice quality," European Journal of Operational Research, Elsevier, vol. 264(1), pages 270-279.
    2. Katsikopoulos, Konstantinos V., 2016. "On the role of psychological heuristics in operational research; and a demonstration in military stability operationsAuthor-Name: Keller, Niklas," European Journal of Operational Research, Elsevier, vol. 249(3), pages 1063-1073.
    3. Pantelis P. Analytis & Amit Kothiyal & Konstantinos Katsikopoulos, 2014. "Multi-attribute utility models as cognitive search engines," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 9(5), pages 403-419, September.
    4. repec:cup:judgdm:v:9:y:2014:i:5:p:403-419 is not listed on IDEAS
    5. Katsikopoulos, Konstantinos V. & Egozcue, Martin & Garcia, Luis Fuentes, 2022. "A simple model for mixing intuition and analysis," European Journal of Operational Research, Elsevier, vol. 303(2), pages 779-789.
    6. Peter Gordon Roetzel, 2019. "Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework developmen," Business Research, Springer;German Academic Association for Business Research, vol. 12(2), pages 479-522, December.
    7. Katsikopoulos, Konstantinos V. & Durbach, Ian N. & Stewart, Theodor J., 2018. "When should we use simple decision models? A synthesis of various research strands," Omega, Elsevier, vol. 81(C), pages 17-25.
    8. Robin Hogarth & Natalia Karelaia, 2006. "On heuristic and linear models of judgment: Mapping the demand for knowledge," Economics Working Papers 974, Department of Economics and Business, Universitat Pompeu Fabra.
    9. Karaliopoulos, Merkouris & Katsikopoulos, Konstantinos & Lambrinos, Lambros, 2017. "Bounded rationality can make parking search more efficient: The power of lexicographic heuristics," Transportation Research Part B: Methodological, Elsevier, vol. 101(C), pages 28-50.
    10. Konstantinos V. Katsikopoulos, 2011. "Psychological Heuristics for Making Inferences: Definition, Performance, and the Emerging Theory and Practice," Decision Analysis, INFORMS, vol. 8(1), pages 10-29, March.
    11. Robin M. Hogarth & Natalia Karelaia, 2006. "Regions of Rationality: Maps for Bounded Agents," Decision Analysis, INFORMS, vol. 3(3), pages 124-144, September.
    12. Mridu Prabal Goswami & Manipushpak Mitra & Debapriya Sen, 2022. "A Characterization of Lexicographic Preferences," Decision Analysis, INFORMS, vol. 19(2), pages 170-187, June.
    13. Cinelli, Marco & Kadziński, Miłosz & Gonzalez, Michael & Słowiński, Roman, 2020. "How to support the application of multiple criteria decision analysis? Let us start with a comprehensive taxonomy," Omega, Elsevier, vol. 96(C).
    14. Choudhary, Vidyanand & Currim, Imran & Dewan, Sanjeev & Jeliazkov, Ivan & Mintz, Ofer & Turner, John, 2017. "Evaluation Set Size and Purchase: Evidence from a Product Search Engine," Journal of Interactive Marketing, Elsevier, vol. 37(C), pages 16-31.
    15. Konstantinos V. Katsikopoulos, 2013. "Why Do Simple Heuristics Perform Well in Choices with Binary Attributes?," Decision Analysis, INFORMS, vol. 10(4), pages 327-340, December.
    16. Katsikopoulos, Konstantinos V. & Şimşek, Özgür & Buckmann, Marcus & Gigerenzer, Gerd, 2022. "Transparent modeling of influenza incidence: Big data or a single data point from psychological theory?," International Journal of Forecasting, Elsevier, vol. 38(2), pages 613-619.
    17. He Tingting, 2020. "Preliminary Research of Information Overload from Information Search and Information Follow," Marketing of Scientific and Research Organizations, Sciendo, vol. 38(4), pages 1-20, December.
    18. Rodríguez-Molina, M.A. & Frías-Jamilena, D.M. & Castañeda-García, J.A., 2015. "The contribution of website design to the generation of tourist destination image: The moderating effect of involvement," Tourism Management, Elsevier, vol. 47(C), pages 303-317.
    19. Konstantinos Katsikopoulos & Gerd Gigerenzer, 2008. "One-reason decision-making: Modeling violations of expected utility theory," Journal of Risk and Uncertainty, Springer, vol. 37(1), pages 35-56, August.
    20. Jan Trzaskowski, 2011. "Behavioural Economics, Neuroscience, and the Unfair Commercial Practises Directive," Journal of Consumer Policy, Springer, vol. 34(3), pages 377-392, September.
    21. repec:cup:judgdm:v:16:y:2021:i:6:p:1324-1369 is not listed on IDEAS
    22. Hauser, John R., 2014. "Consideration-set heuristics," Journal of Business Research, Elsevier, vol. 67(8), pages 1688-1699.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:295:y:2021:i:3:p:982-995. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/eor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.