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Content
March 2022, Volume 8, Issue 1
December 2021, Volume 7, Issue 4
- 823-831 What Factors Drive the Banks Systemic Risk among South Asian Countries?
by Mumtaz, Raheel & Khan, Quaisar Ijaz & Rehan, Muhammad Farooq
- 833-848 An Investigation into the Impact of Power Outage on Working Capital Management in Textile Sector of Pakistan
by Asif, Rabia & Aslam, Rabia & Abid, Humma
- 849-859 Evaluating Moderating Effect of Growth Need Intent on Relationship between Job Characteristics and Job Satisfaction amongst Garments Industry Workers in Pakistan
by Ahmed, Qurat ul Ain & Asghar, Waheed & Shah, Salyha Zulfiqar Ali & Ali, Muhammad
- 869-883 Impact of Service Quality and Price Fairness on Consumer Loyalty: The Moderating Role of Information Literacy
by Adnan, Muhammad & Zarrar, Samia & Zafar, Kamran
- 885-896 Corporate Tax Operating Cash flow and Sales Growth and their Impact on Dividend Payout Ratio in Oil and Gas Companies Listed in Karachi Stock Exchange (KSE)
by Ashraf, Muhammad Waqas & Ullah, Habib & Bashir, Muhammad Athar & Asghar, Hafiz Muhammad
- 897-911 Factors of Customer Satisfaction in Service Sector: Does Quality of Service Matter?
by Ansari, Muhammad Akbar Ali & Muhammad Sajid & Khan, Ali Junaid & Tanveer Ahmed
- 913-920 Financial Inclusion between Financial Innovation and Economic Growth: A Study of Lower Middle Income Economies
by Affandi, Hina & Malik, Qaisar Ali
- 921-930 Islamic Banking Prospects, Challenges and Criticism: A Systematic Literature Review
by Khan, Azam Anwar & Ghias, Saqib & Hyder, Syed Irfan
- 931-943 Impact of Monetary Policy on Inflation and Investment in Pakistan: A Time Series Analysis
by Chaudhry, Imran Sharif & Iqbal, Asia & Umar, Muhammad & Faheem, Muhammad
- 945-954 Analysis of Livelihoods and Food Security among Rural Households of Khyber Pakhtunkhwa, Pakistan
by Nabi, Khadim & Shafi, Malik Muhammad
- 955-967 Endogeneity Quagmire Empirical Evidence from Telecommunication Industry of Pakistan
by Khan, Umair & Khalid, Umair & Farooq, Fatima
- 969-978 Determinants of Militancy and its Effects on Education in Districts Mohmand of Khyber Pakhtunkhwa, Pakistan
by Khan, Alamzeb & Khan, Naushad
- 979-990 Business Incubators in Pakistan: State of the Art and Future Outlook
by Hafeez, Sahar & Ali, Qamar & Nawaz, Muhammad Asim
- 991-1001 Ethnic Diversity and Financial Performance of Deposit-Taking Savings and Credit Co-Operative Societies in Nairobi County, Kenya
by Owalo, Maurice & Ndede, Frederick & Atheru, Gerald
- 1003-1017 Impact of Behavioral Biases and Decision Analysis Methods on Investment Performance of Individual Investors at PSX
by Chauhdary, Nasir Sharif & Ghufran, Bushra & Khakwani, Maria Shams
January 2021, Volume 7, Issue 4
September 2021, Volume 7, Issue 3
- 537-551 Corporate Governance Performance Relationship and the Role of Institutions and Culture: New Evidence from Asian Microfinance Institutions
by Nawaz, Ahmad & Shahbaz, Sidra & Farooq, Abdul & Anwar, Muhammad Masood
- 553-571 An Analysis of Sovereign Credit Ratings Impact on Financial Development in South Africa
by Motseta, Shanana Desiree’ & Takawira, Oliver
- 573-586 Employee’s Performance as a Consequence of Effective Communication and Working Environment: The Moderating Role of Organizational Learning Culture
by Adnan, Muhammad
- 587-596 Empirical Analysis of the Macroeconomic impact of Foreign Aid on Pakistan Economy (1972-2014)
by Bibi, Hifsa & Amin, Amjad & Alam, Danish
- 597-606 Trade, Environment, Human Capital and Services Sector in Developing Countries: A Panel Data Analysis
by Nasim, Ismat & Chaudhry, Imran Sharif & Farooq, Fatima & Bashir, Furrukh
- 607-621 How Does the Accounting Conservatism Affect the Stock Price Crash Risk in Pakistan: The Complementary Role of Managerial and Institutional Ownership
by Waqas, Aon & Siddiqui, Danish Ahmed
- 623-635 Analyzing the Moderating role of Board Structure in Relation between Tax Avoidance and Business Strategy: New Insight from Emerging Economy
by Husnain, Muhammad & Ahmad, Mumtaz & Hashmi, Aijaz Mustafa
- 637-650 CSR Image and Customer Satisfaction: The Mediating Role of Customer Trust and Customer Loyalty
by Irfan, Saira & Iqbal, Iram & Iqbal, Sumaira & Bashir, Fatima
- 651-665 Work Engagement as a Consequence of Work Overload and Intimidation: The Moderating role of Spiritual Leadership and Organizational Climate
by Bakhtawar, Ayesha & Adnan, Muhammad & Zainab
- 697-716 Impact Factors on Internal Audit Quality of Businesses the Case Study of Karachi Pakistan
by Idrees, Muhammad Abdullah & Khan, Ayesha & Abbas, Insiya & Bilal, Muhammad
- 717-725 Influence of Capital Structure on Corporate Performance of Listed Firm in PSX: Role of External Factors
by Hameed, Abdul & Hussain, Farheen Zahra & Naheed, Khawar & Shahid, Muhammad Sadiq
- 727-738 Islamic Microfinance and Women Entrepreneurship Performance during COVID-19 Pandemic
by Nawaz, Shazia & Sheikh, Muhammad Ramzan & Zahra, Khatiba Asmat
- 739-748 An Exploratory Inquiry into the Psychological Biases in Financial Investment Behavior Evidence from Pakistani Financial Markets
by Khawaja, Hussain & Khan, Jameel Ahmed & Jamali, Noor Muhammad
- 749-756 Capital Account Liberalization Institutions and Economic Growth in the Emerging World
by Rehman, Muhammad Atiq-Ur- & Bashir, Furrukh & Shah, Salyha Zulfiqar Ali & Bhatti, Muhammad Azhar
- 757-765 Significance of Financial and Non Financial Information on Credit Rating: An Empirical Study on Banking and Insurance Sectors of Pakistan
by Rashid, Muhammad Khalid & Haq, Muhammad Noor ul & Khalid, Umair & Basit, Abdul
- 767-775 A Comparative Study of Southern Punjab and Balochistan SMEs Success vs Failure Factors
by Naheed, Khawar & Ahmad, Shakeel & Hussain, Farheen Zahra & Shahid, Muhammad Sadiq
- 777-787 Value Risk Premium and Stock Returns in Kenya: Exploring the Moderating Effect of Investor Sentiment
by Mugenda, Nebat Galo & Olweny, Tobias & Wepukhulu, Joshua M.
- 789-798 Organizational and Personal Drivers of the Financial Sector: A Focus Group of Banking Officials in Pakistan
by Syed, Aly Raza & Rehman, Khaliq Ur & Ali, Qamar & Ramish, Asher
- 799-811 Mediating Role of Job Embeddedness between Interruptions at Work and Job Satisfaction of Gritty Faculty Members
by Khan, Quaisar Ijaz & Mumtaz, Raheel & Rehan, Muhammad Farooq & Ilyas, Sumera
- 813-822 Role of Capital Budgeting Techniques for Investment Decision Making: An Empirical Study of Public and Private Sector Companies in Pakistan
by Ahmad, Nisar & Abid, Sheikh Khurram & Maqbool, Samia
December 2021, Volume 7, Issue 3
June 2021, Volume 7, Issue 2
- 295-311 Financial Health and Exports Sales: Evidence from Pakistan’s Manufacturing Sector
by Sheikh, Muhammad Ramzan & Hussain, Iftekhar & Tariq, Muhammad & Khalid, Shazia
- 313-324 Forecasting Inflation Applying ARIMA Model with GARCH Innovation: The Case of Pakistan
by Qasim, Tahira Bano & Ali, Hina & Malik, Natasha & Liaquat, Malka
- 325-336 The Impact of Behavioral Finance Factors and the Mediating Effect of Investment Behavior on Individual’s Financial Well-being: Empirical Evidence from Pakistan
by Ali, Muhammad Arsalan & Rehman, Khalil ur & Maqbool, Adnan & Hussain, Shahid
- 337-347 Impact of Tourism Receipts, FDI and Energy Usage on Economic Growth in South Asia
by Nosheen, Farhana & Ahmad, Umar Suffian & Anjum, Sadia & Kouser, Robina
- 349-356 Revisiting the Dynamic Impact of Fiscal Policy on Inflation in Pakistan
by Yasmin, Farrah & Urooge, Saima & Umair, Muhammad & Ali, Sher
- 357-364 An Analytical Study of Conflicts and Violence on Socio-Economic Status in Pakistan
by Ali, Hina & Rahman, Saeed Ur & Nosheen, Farhana & Ashraf, Iqra
- 365-375 Pakistan's Growth Empirics and Foreign Direct Investment: An Assessment of the Role of Domestic Financial Sector
by Safdar, Noreen & Shaheen, Ruqia & Yasmin, Fouzia & Afzal, Naureen
- 377-391 Impact of CSR on Customer Value Co-Creation Behavior: The Investigation of Moderation Mechanisms
by Ahmad, Zeeshan & Abbasi, Muhammad Nauman & Hassan, Nadir Munir & Sarwat, Nosheen
- 393-408 The Relationship between Emotional Intelligence and Work Commitment: The Moderating Role of Organizational Culture
by Irfan, Saira & Ali, Waris & Basit Memon, Muhammad Abdul & Younis, Shahzad
- 409-417 Anticipating Bankruptcy for Non-financial Sector Firms: A Case of Pakistan
by Ur Rehman, Sana & Baloch, Hani & Qayyum, Abdul
- 419-433 Financial Globalization, Output Gap and Foreign Output Gap on inflation: Evidenced from Developing Economies
by Bhatti, Muhammad Azhar & Chaudhry, Imran Sharif & Rehman, Hafeez-ur- & Bashir, Furrukh
- 435-442 Analyzing the Financial Trends of Islamic and Non Islamic Emerging Markets of South Asia
by Alvi, Mohsin Hassan & Hassan, Syed Shabib ul
- 443-465 Measurement and Determinants of Financial Performance of Modaraba Companies: A Case Study of Pakistan
by Khan, Qaisar Maqbool & Kouser, Rehana
- 467-482 Capital Flow, Capital Control, and Economic Growth: Evidence from Developed & Developing Economies
by Khan, Lubna & Arif, Imtiaz & Raza, Syed Ali
- 483-495 Impact of Corporate Governance on the Cost of Capital: Empirical Evidence from the Non-Financial Sector of Pakistan
by Ijaz, Muhammad Bilal & Naveed, Muhammad & Raza, Hassan
- 497-510 Impact of Entrepreneurship Competencies on Entrepreneurship Motivation among Pakistani Students: Entrepreneurship Education as Moderation
by Mahmood, Gohar & Munir, Sadia & Rasool, Sidra Ghulam & Anum, Rubab
- 511-522 Corporate Governance and Firm Performance: Exploring the Mediating Role of Financial Slack
by Tabassam, Aftab Hussain & Khan, Shahbaz
- 523-535 Does the Inflow of FDI Boost the Health of the Population in SAARC Countries Evidence from a Panel Data Analysis
by Saleem, Ayesha & Farooq, Abdul & Nawaz, Ahmad & Anwar, Muhammad Masood
April 2021, Volume 7, Issue 2
February 2021, Volume 7, Issue 1
March 2021, Volume 7, Issue 1
January 2021, Volume 7, Issue 1
December 2020, Volume 6, Issue 4
October 2020, Volume 6, Issue 3
September 2020, Volume 6, Issue 3
May 2020, Volume 6, Issue 2
June 2020, Volume 6, Issue 2
- 357-365 Good and Bad Frames in the News Coverage of the Pakistan English Newspaper in the Regime of Pakistan Peoples Party from 2008 to 2013
by Amin, Salman & Shabir, Ghulam & Riaz, Saqib
- 367-379 How Consumer Confidence, Corruption and Credit Rating Effect the Exchange Rate: Emerging Market Perspective
by Khan, Muhammad Asif & Chaudhary, Ghulam Mujtaba & Khalid Latif
- 381-389 Anomalous Behaviour and Volatility in Stock Returns are still Live - Efficient Markets Hypothesis? : Perspective from Pakistan Stock Exchange (PSX)
by Rana Shahid Imdad Akash & Iqbal Mahmood & Muhammad Mudasar Ghafoor
- 391-405 Service Quality of Higher Education in Pursuance of Corporate Entrepreneurship: A Pakistan Based Study
by Umair Asghar & Khalid Pervaiz
- 407-414 Pragmatic Impact of Loyalty on Deviant Workplace Behavior among Banking Sector Employees
by Hazrat Bilal & Muhammad Waseem & Sher Ali
- 415-426 The Effect of Total Quality Management on Firm Performance with the Mediating Roles of Innovation and Knowledge Management in Small Medium Enterprises
by Altaf Hussain & Muhammad Asad khan & Mohammad Hanif khan
- 427-439 Framework Based Analysis of Corporate Leadership, Emotional Intelligence (EI) Competencies and Organizational Performance – A Developmental Perspective
by Muhammad Zia-ur-Rehman & Maria Zia
- 441-451 Shariah Governance Characteristics and Risk-Taking of Local and Foreign Islamic Banks in Malaysia: A Conceptual Model
by Salina Rasli & Aza Azlina Md Kassim & Abul Bashar Bhuiyan
- 453-463 Perceived Risk Factors Affect Intention To Use FinTech
by Tang, Kin Leong & Ooi, Chee Keong & Chong , Jia Bao
- 465-473 Nexus between Volatility of Stocks and Macroeconomic Factors during Global Financial Crisis: Evidence from Conventional & Islamic Stocks
by Majid Imdad Khan & Waheed Akhter & Muhammad Usman Bhutta
- 475-486 Impact of Corporate Governance Compliance and Financial Crisis on Stock Liquidity: Evidence from Pakistan
by Khan, Javed & Shafiq Ur Rehman
- 487-495 Effect of Leadership Styles on Organizational Citizenship Behavior and Employee Turnover Intention
by Sajid Masood & Ghazal Khalid Siddiqui & Huma Lodhi & Shaista Shahbaz
- 497-508 What Factors Lead to Affect Foreign Direct Investment in Pakistan? A Sector Level Empirical Investigation
by Somia Iram & Fatima Farooq & Imran Sharif Chaudhry & Maaz Ud Din
- 509-517 Exploring the Effect of Academic Qualification on teachers’ Knowledge and Awareness regarding Autism at Primary Level
by Tahira Kalsoom & Tahira Batool & Mubashira Khalid
- 519-528 The Portrayal of the United States in the Context of Drone Attacks: A Study of Pakistani Print Media
by Sumera Khalid & Muhammad Ahsan Bhatti & Tahir Mahmood
- 529-538 High Involvement Management Practices and Employees’ OCBs in Banking Sector of Pakistan
by Muhammad Waseem & Sher Ali & Hazrat Bilal & Arshad Ali Khan
- 539-545 Prevalence of Poor Sleep and Relationship of Physical Exercise with Sleep among Male Adult Exercisers
by Asif Ali & Muhammad Azam & Faisal Mehmood
- 547-557 Violence experienced by the girls with hearing impairment in the schools and its impact on their education
by Samina Ashraf & Rukhsana Bashir & Ghulam Fatima
- 559-569 Over-Indebtedness of Rural Micro-credit Financing in Bahawalpur: An Impediment to their Social & Financial Mobility
by Owais Shafique & Maria Habib
- 571-582 Voluntary Tax Compliance and the Slippery Slope Framework
by Sohail Saeed & Zulaiha A. Zubair & Areeba Khan
- 583-592 Response of Manufacturing Sector to Financial Liberalization in Pakistan
by Saira Baloch & Kaneez Fatima & Jameel Ahmed & Amna Noor
- 593-605 Corporate Governance and Stock Price informativeness: Evidence from an Emerging Market
by Muhammad Shahid Rasheed & Shahzad Kouser
- 607-613 Impact of Financial Risk on Financial Performance of Banks in Pakistan; the Mediating Role of Capital Adequacy Ratio
by Amir Rafique & Muhammad Umer Quddoos & Muhammad Hanif Akhtar & Asif Karim
- 615-621 Job Satisfaction among University Teachers working in Private Sector in the Punjab Province of Pakistan: A Quantitative Investigation
by Sumaira Munawar & Rukhsana Bashir & Misbah Malik
- 623-633 Financial Inclusion and Determinants in South Asian Countries
by Robina Badar & Sofia Anwar & Syed Asif Ali Naqvi
- 635-641 Financial Autonomy for Unemployed and Disadvantaged Adolescents with Disabilities through Punjab Vocational Training Institutions
by Ghulam Fatima & Rukhsana Bashir & Samina Ashraf & Dur-e-Nayab
- 643-649 Social Inclusion of Disabled Persons: Role of a Professional Social Worker in Pakistan
by Syeda Mahnaz Hassan & Aliya Khalid & Muhammad Arshad & Shajiah Qursam
- 651-667 Oil Price Flux and Macroeconomy of Oil Exporters
by Madiha Riaz & Saeed-ur-Rahman & Shahzad Mushtaq & Aabeera Atta
March 2020, Volume 6, Issue 1
- 1-10 Testing Market Efficiency, Predictability and Profitability at Pakistan Stock Exchange Using Firm-level Data
by Syed Arshad Ali Shah & Naimat Ullah Khan & Muhammad Daud Ali
- 11-32 Impact of International Trade and Trade Duties on Current Account Balance of the Balance of Payment: A study of N-11 Countries
by Furqan Ahmed & Lubna Khan & Farooq, Fatima & Tahir Suleman
- 33-52 A Tale of the Ticker; Stock Market Capacity Building Hegemony and Temporal Performance in the Emerging Economies
by Areeba Khan & Imran Sharif Chaudhry & Sohail Saeed & Muhammad Kamran Shahid
- 53-62 Capital Structure Theories and Speed of Capital Adjustment towards Target Capital Structure along Life Cycle Stages of Asian Manufacturing Firms
by Muhammad Sajid Amin & Hashim Khan & Imran Abbas Jaddon & Muhammad Tahir
- 63-72 Corporate Governance and Return on Equity Evidence from Pakistan Stock Exchange
by Wahid Raza & Kauser Hayat & Naveed Farooq & Hazrat Bilal
- 73-86 The Curve Of Cross Border Cartel Enforcement (Challenges and Remedies in Global Business Environment)
by Shahzada Aamir Mushtaq & Fraz Ashraf Khan
- 87-106 Expounding Dynamics of Tacit Knowledge Critical to Credit Decision Making: Juxtaposed Findings of GRA and RIDIT
by Abdul Basit & Tehmina Fiaz Qazi & Abdul Aziz Khan Niazi
- 107-116 Does Borrower’s Personality Affects the Repayment of the Loan? A Study of Banking Sector of Pakistan
by Shahzadah Fahed Qureshi & Rashid Ahmad & Muhammad Saim Hashmi
- 117-126 Knowledge Sharing Culture Influences on Organizational Commitment: The Mediating Role of Pay Satisfaction
by Naveed Farooq & Kauser Hayat & Hazrat Bilal & Wahid Raza
- 127-144 Testing the Validity of Purchasing Power Parity Theory and Dynamics of Exchange Rate Behavior (Pakistan, China, Iran and Turkey)
by Rana Shahid Imdad Akash & Muhammad Mudasar Ghafoor & Navid Ahmed
- 145-154 The Flow - Performance Relationship: Evidence from Pakistani Mutual Funds
by Saleh Nawaz khan & Amna Noor
- 155-166 The Role of Rater Motivation and Training in Effective Performance Appraisal System in Public Sector Universities of Khyber Pakhtunkhwa, Pakistan
by Muhammad Asad khan & Altaf Hussain & Mohammad Hanif khan
- 167-182 Analysis of Energy Crisis, Energy Security and Potential of Renewable Energy: Evidence from Pakistan
by Khalid Latif & Muhammad Yousaf Raza & Chaudhary, Ghulam Mujtaba & Adeel Arshad
- 183-190 Role of Banks in Money Laundering through Fake Bank Accounts and Writing off Loan in Pakistan: An Analytical Study
by Habib, Rao Imran & Attia Madni & Naureen Akhtar
- 191-200 The Importance of Organizational Justice, Appraisal Purposes and Employee Satisfaction in Performance Appraisal System in Academic Sector of Pakistan
by Khan, Mohammad Hanif & Altaf Hussain & Khan, Muhammad Asad
- 201-218 SMEs Exports are Influenced by Different Risk Factors: Empirical Study of Emerging Economy
by Nosheen, Safia & Khan, Tahseen Mohsan & Fazal-Ur- Rehman
- 219-236 Impact of Accreditation, Services Quality, Green Standards and Product Superiority on Customer Loyalty: A Case of Healthcare Quality in Hospitals of Pakistan
by Hydari, Manzar Abbas & Muhammad Ali & M Khyzer Bin Dost
- 237-250 Hospital Service Quality and Patient Satisfaction: A Moderating Role of Trustworthiness
by Tariq Rafi & Muhammad Khalique & Siddiqui, Sulaman Hafeez
- 251-262 Activity Based Costing around the World: Adoption, Implementation, Outcomes and Criticism
by Maha Faisal Alsayegh
- 263-272 The Effect of Cash Conversion Cycle on Profitability of the firm: A Study of Oil & Gas and Engineering Sector of Pakistan
by Iqbal, Javed & Alia Manzoor & Quratulain Akhtar & Shaheera Amin
- 273-282 Political Stability and its Impact on Economic Growth of Pakistan (1988-2018): A Time Series Analysis
by Majid Hussain Phul & Muhammad Saleem Rahpoto & Ghulam Muhammad Mangnejo
- 283-300 The Moderating Effect of OPEC and Non-OPEC on the Relationship Between Oil Price Volatility and Accrual Earnings Management in the Oil and Gas Industry
by Sandrasigaran, Viveksarati & Jalila Binti Johari & Soh Wei Ni & Bany-Ariffin A.N
- 301-322 International Financial Integration through Depositary Receipts (DRs)
by Bacha, Obiyathulla Ismath & Ibrahim, Norhazlina & Ibrahim, Mansor H.
- 323-330 What motivates and deters the ‘crowd’ in crowdfunding in Malaysia?
by Shaista Wasiuzzaman & Hemalatha A/P Pannir Chelvam
- 331-342 Impact of Foreign Remittances on Financial Development of Pakistan
by Ghulam Mustafa & Said Zamin Shah & Asim Iqbal
December 2019, Volume 5, Issue 2
- 155-166 Mobile Commerce: A Rising Wave of Consumer Purchase Intention
by Rehman, Asad Ur & Sandhu, Moeed Ahmad & Rehan, Muhammad
- 167-178 Effect of Trade Credit on Firms Growth: A Case Study of Pakistani Non-financial Firms
by hanif, Hafiz M. Adnan
- 179-196 The Maqasid Al Shariah and the Sustainability Paradigm: Literature Review and Proposed Mutual Framework for Asnaf Development
by Haq, M Ashraf Al & Wahab, Norazlina Abd
- 197-202 Balancing Hospital's Financials through Implementing Cost of Quality Models
by Aoun, Malak & Alaaraj, Hassan
- 203-214 The Effects of Independent Audit Committee on the Accounting Policy Decisions of Nigerian Firms
by Isa, Muhammad Aminu
- 215-242 Impact of Terrorism on Stock Market: A Case of South Asian Stock Markets
by Kousar, Rehana & Imran, Zahid & Khan, Qaisar Maqbool & Khurram, Haris
- 243-260 The Adoption of Management Accounting Practices (Maps) in Small and Medium Enterprises (SME's) of Pakistan
by Allah Bakhsh & Zeeshan Mahmood & Sana Chaudhry
- 261-274 Islamic VS Conventional Commercial Banking: The Resilience Avant-Garde
by Areeba Khan & Imran Sharif Chaudhry & Sohail Saeed
- 275-294 Mediating Role of Customer Trust in Predicting Customer Commitment Through Automated Service Quality in Commercial Banking
by Shahar Yar & Jawad Hassan & Fatima Mazhar & Aisha Javeria
- 295-312 Disclosure of Corporate Social Responsibility Practices
by Mahmud, Appel & Ding, Donghong & Md Morshadul Hasan
- 313-324 The Preferences of Non-governmental Organizations to Sustainable Investment: Evidence From Emerging Equity Market
by Aribawa, Dwitya & Nopphon Tangjitprom
- 325-342 Does CSR Enhance Young Bank Customers’ Satisfaction and Loyalty in a Developing Economy? The Mediating Role of Trust
by Stella Zulu-Chisanga
June 2019, Volume 5, Issue 1
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