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Buying Reputation as a Signal of Quality: Evidence from an Online Marketplace

Citations

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Cited by:

  1. Rüdiger Bachmann & Gabriel Ehrlich & Ying Fan & Dimitrije Ruzic & Benjamin Leard, 2023. "Firms and Collective Reputation: a Study of the Volkswagen Emissions Scandal," Journal of the European Economic Association, European Economic Association, vol. 21(2), pages 484-525.
  2. Abbas, Antragama Ewa & Kool, Floris & Agahari, Wirawan & de Reuver, Mark, 2026. "Stimulating data marketplace adoption in manufacturing: The impact of perceived control on willingness to share data," Technovation, Elsevier, vol. 149(C).
  3. Braesemann, Fabian & Stephany, Fabian & Teutloff, Ole & Kässi, Otto & Graham, Mark & Lehdonvirta, Vili, 2021. "The polarisation of remote work," SocArXiv q8a96, Center for Open Science.
  4. Tommaso Bondi & Michelangelo Rossi, 2026. "Online Reviews: Information Content, Drivers, and Platform Design," CESifo Working Paper Series 12427, CESifo.
  5. Mingwen Yang & Zhiqiang (Eric) Zheng & Vijay Mookerjee, 2019. "Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach," Information Systems Research, INFORMS, vol. 30(2), pages 351-374, June.
  6. Zibo Liu & Zhijie Lin & Ying Zhang & Yong Tan, 2022. "The Signaling Effect of Sampling Size in Physical Goods Sampling Via Online Channels," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 529-546, February.
  7. Claudia Keser & Maximilian Späth, 2020. "The Value of Bad Ratings: An Experiment on the Impact of Distortions in Reputation Systems," CIRANO Working Papers 2020s-22, CIRANO.
  8. Li, Peng & Park, Arim & Cho, Soohyun & Zhao, Yao, 2025. "Toward a more populous online platform: The economic impacts of compensated reviews," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 202(C).
  9. Michael Luca & Oren Reshef, 2020. "The Effect of Price on Firm Reputation," NBER Working Papers 27405, National Bureau of Economic Research, Inc.
  10. Aggarwal, Mayank & Chakrabarti, Anindya S. & Chatterjee, Chirantan & Higgins, Matthew J., 2023. "Research and market structure: Evidence from an antibiotic-resistant pathogenic outbreak," Research Policy, Elsevier, vol. 52(1).
  11. repec:bon:boncrc:crctr224_2024_509v4 is not listed on IDEAS
  12. Yigit Oezcelik & Michel Tolksdorf, 2025. "Visual and Social Anchoring in a Framed Online Rating Experiment," Rationality and Competition Discussion Paper Series 556, CRC TRR 190 Rationality and Competition.
  13. Zehao Chen & Yanchen Zhu & Tianyang Shen & Yufan Ye, 2022. "RETRACTED ARTICLE: The optimal pricing strategy to evaluate the reputations of sellers in online platforms using the game theory model," Operations Management Research, Springer, vol. 15(3), pages 953-964, December.
  14. Kaiwei Zhang & Xi Weng & Xienan Cheng, 2022. "Optimal Pricing Schemes in the Presence of Social Learning and Costly Reporting," Papers 2211.07362, arXiv.org, revised Dec 2023.
  15. Lu Fang & Zhe Yuan & Kaifu Zhang & Dante Donati & Miklos Sarvary, 2025. "Generative AI and Sales Productivity: Field Experiments in Online Retail," Papers 2510.12049, arXiv.org, revised Jun 2026.
  16. Vijay Kamble & Nihar Shah & David Marn & Abhay Parekh & Kannan Ramchandran, 2023. "The Square Root Agreement Rule for Incentivizing Truthful Feedback on Online Platforms," Management Science, INFORMS, vol. 69(1), pages 377-403, January.
  17. Maggie X. Chen & Min Wu, 2021. "The Value of Reputation in Trade: Evidence from Alibaba," The Review of Economics and Statistics, MIT Press, vol. 103(5), pages 857-873, December.
  18. Yan Chen & Peter Cramton & John A. List & Axel Ockenfels, 2021. "Market Design, Human Behavior, and Management," Management Science, INFORMS, vol. 67(9), pages 5317-5348, September.
  19. Fabian Braesemann & Fabian Stephany & Ole Teutloff & Otto Kässi & Mark Graham & Vili Lehdonvirta, 2022. "The global polarisation of remote work," PLOS ONE, Public Library of Science, vol. 17(10), pages 1-22, October.
  20. Quignon, Aurelien, 2023. "Crowd-based feedback and early-stage entrepreneurial performance: Evidence from a digital platform," Research Policy, Elsevier, vol. 52(7).
  21. Paul Belleflamme & Martin Peitz, 2018. "Inside the engine room of digital platforms: Reviews, ratings, and recommendations," CRC TR 224 Discussion Paper Series crctr224_2018_004, University of Bonn and University of Mannheim, Germany.
  22. Johnen, Johannes & Ng, Robin, 2023. "Harvesting Ratings," CEPR Discussion Papers 18021, Centre for Economic Policy Research.
  23. Joonhyuk Yang & Navdeep S. Sahni & Harikesh S. Nair & Xi Xiong, 2024. "Advertising as Information for Ranking E-Commerce Search Listings," Marketing Science, INFORMS, vol. 43(2), pages 360-377, March.
  24. repec:bon:boncrc:crctr224_2024_509v3 is not listed on IDEAS
  25. Haoyi Zhang & Tianyi Zhu, 2025. "Neither Consent nor Property: A Policy Lab for Data Law," Papers 2510.26727, arXiv.org, revised Apr 2026.
  26. Zhang, Weiyi & Wang, Yong, 2025. "The impact of different recommendation algorithms on consumer search behavior and merchants competition," International Review of Economics & Finance, Elsevier, vol. 98(C).
  27. Keser, Claudia & Späth, Maximilian, 2020. "The value of bad ratings: An experiment on the impact of distortions in reputation systems," University of Göttingen Working Papers in Economics 389, University of Goettingen, Department of Economics.
  28. Andrey Fradkin & David Holtz, 2023. "Do Incentives to Review Help the Market? Evidence from a Field Experiment on Airbnb," Marketing Science, INFORMS, vol. 42(5), pages 853-865, September.
  29. Michael Luca & Oren Reshef, 2021. "The Effect of Price on Firm Reputation," Management Science, INFORMS, vol. 67(7), pages 4408-4419, July.
  30. Nicolas Eschenbaum & Helge Liebert, 2021. "Dealing with Uncertainty: The Value of Reputation in the Absence of Legal Institutions," Papers 2107.11314, arXiv.org.
  31. Jonathan Lafky & Robin Ng, 2024. "Ratings with Heterogeneous Preferences," CRC TR 224 Discussion Paper Series crctr224_2024_594v2, University of Bonn and University of Mannheim, Germany, revised Jul 2026.
  32. Xu, Man & Tang, Wansheng & Zhao, Ruiqing, 2023. "Should reputable e-retailers undertake service activities along with sales?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  33. Pocchiari, Martina & Proserpio, Davide & Dover, Yaniv, 2025. "Online reviews: A literature review and roadmap for future research," International Journal of Research in Marketing, Elsevier, vol. 42(2), pages 275-297.
  34. repec:ces:ceswps:_12201 is not listed on IDEAS
  35. Nikhil Vellodi, 2018. "Ratings Design and Barriers to Entry," Working Papers 18-13, NET Institute.
  36. Ke & Ma & Sophie Yanying Sheng & Haitian Xie, 2023. "Employer Reputation and the Labor Market: Evidence from Glassdoor.com and Dice.com," Papers 2305.02587, arXiv.org, revised Sep 2023.
  37. Hoyer, B. & van Straaten, D., 2022. "Anonymity and self-expression in online rating systems—An experimental analysis," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 98(C).
  38. Paul R. Milgrom & Steven Tadelis, 2018. "How Artificial Intelligence and Machine Learning Can Impact Market Design," NBER Chapters, in: The Economics of Artificial Intelligence: An Agenda, pages 567-585, National Bureau of Economic Research, Inc.
  39. Alavi, Soogand & Haruvy, Ernan & Xie, Ying, 2025. "On the role of provenance in NFT trades," International Journal of Research in Marketing, Elsevier, vol. 42(3), pages 610-625.
  40. Xue, Qinyuan & Zhan, Peng & Jin, Yifei & He, Hui, 2024. "Reputation, commitment, and financial market regulation," International Review of Financial Analysis, Elsevier, vol. 96(PB).
  41. Jules Depersin & B'ereng`ere Patault, 2023. "Revisiting the effect of search frictions on market concentration," Papers 2303.01824, arXiv.org.
  42. repec:bon:boncrc:crctr224_2024_509v5 is not listed on IDEAS
  43. Sungsik Park & Woochoel Shin & Jinhong Xie, 2023. "Disclosure in Incentivized Reviews: Does It Protect Consumers?," Management Science, INFORMS, vol. 69(11), pages 7009-7021, November.
  44. Jie Bai & Ludovica Gazze & Yukun Wang, 2019. "Collective Reputation in Trade: Evidence from the Chinese Dairy Industry," CID Working Papers 366, Center for International Development at Harvard University.
  45. Jie Bai & Ludovica Gazze & Yukun Wang, 2019. "Collective Reputation in Trade: Evidence from the Chinese Dairy Industry," NBER Working Papers 26283, National Bureau of Economic Research, Inc.
  46. Aleksei Smirnov & Egor Starkov, 2022. "Bad News Turned Good: Reversal under Censorship," American Economic Journal: Microeconomics, American Economic Association, vol. 14(2), pages 506-560, May.
  47. Dirk Engelmann & Jeff Frank & Alexander K. Koch & Marieta Valente, 2023. "Second‐chance offers and buyer reputation systems: theory and evidence on auctions with default," RAND Journal of Economics, RAND Corporation, vol. 54(3), pages 484-511, September.
  48. Engelmann, Dirk & Frank, Jeff & Koch, Alexander K. & Valente, Marieta, 2020. "Second-Chance Offers and Buyer Reputation: Theory and Evidence on Auctions with Default," Rationality and Competition Discussion Paper Series 237, CRC TRR 190 Rationality and Competition.
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