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Does Multitasking Improve Performance? Evidence from the Emergency Department

Citations

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Cited by:

  1. Arshya Feizi & Anita Carson & Jillian Berry Jaeker & William Evan Baker, 2023. "To Batch or Not to Batch? Impact of Admission Batching on Emergency Department Boarding Time and Physician Productivity," Operations Research, INFORMS, vol. 71(3), pages 939-957, May.
  2. Hao Ding & Sokol Tushe & Diwas Singh KC & Donald K. K. Lee, 2024. "Frontiers in Operations: Valuing Nursing Productivity in Emergency Departments," Manufacturing & Service Operations Management, INFORMS, vol. 26(4), pages 1323-1337, July.
  3. Min Ji & Yingchun Zhang & Yuan Zhang & T. C. E. Cheng & Yiwei Jiang, 2022. "Single-machine multitasking scheduling with job efficiency promotion," Journal of Combinatorial Optimization, Springer, vol. 44(1), pages 446-479, August.
  4. Elena Andreyeva & Guy David & Hummy Song, 2018. "The Effects of Home Health Visit Length on Hospital Readmission," NBER Working Papers 24566, National Bureau of Economic Research, Inc.
  5. Teck-Hua Ho & Noah Lim & Sadat Reza & Xiaoyu Xia, 2017. "OM Forum—Causal Inference Models in Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 509-525, October.
  6. Ruomeng Cui & Hao Ding & Feng Zhu, 2022. "Gender Inequality in Research Productivity During the COVID-19 Pandemic," Manufacturing & Service Operations Management, INFORMS, vol. 24(2), pages 707-726, March.
  7. Mehmet U. S. Ayvaci & Zahra Mobini & Özalp Özer, 2026. "It Takes Two to Make It Right: How Nurses’ Response to Sepsis Alerts Impacts Physicians’ Process Compliance," Manufacturing & Service Operations Management, INFORMS, vol. 28(1), pages 20-41, January.
  8. Hailong Cui & Sampath Rajagopalan & Amy R. Ward, 2021. "Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns," Manufacturing & Service Operations Management, INFORMS, vol. 23(2), pages 346-366, March.
  9. Robert L. Bray & Decio Coviello & Andrea Ichino & Nicola Persico, 2016. "Multitasking, Multiarmed Bandits, and the Italian Judiciary," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 545-558, October.
  10. Michael Freeman & Susan Robinson & Stefan Scholtes, 2021. "Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department," Management Science, INFORMS, vol. 67(7), pages 4209-4232, July.
  11. Anatoli Colicev & Tuuli Hakkarainen & Torben Pedersen, 2023. "Multi‐project work and project performance: Friends or foes?," Strategic Management Journal, Wiley Blackwell, vol. 44(2), pages 610-636, February.
  12. Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
  13. Gautam Gowrisankaran & Keith Joiner & Pierre Thomas Léger, 2023. "Physician Practice Style and Healthcare Costs: Evidence from Emergency Departments," Management Science, INFORMS, vol. 69(6), pages 3202-3219, June.
  14. Delasay, Mohammad & Ingolfsson, Armann & Kolfal, Bora & Schultz, Kenneth, 2019. "Load effect on service times," European Journal of Operational Research, Elsevier, vol. 279(3), pages 673-686.
  15. Evgeny Kagan & Christian Jost & Tobias Lieberum & Sebastian Schiffels, 2026. "On Repeat: Does Iteration Drive Innovation?," Manufacturing & Service Operations Management, INFORMS, vol. 28(2), pages 343-361, March.
  16. Yang, Jiho & Criscuolo, Paola & Sharapov, Dmitry, 2025. "Autonomous inventions, problem formulation, and inventive outcomes," Research Policy, Elsevier, vol. 54(7).
  17. Hyun Seok (Huck) Lee & Saravanan Kesavan & Vinayak Deshpande, 2021. "Managing the Impact of Fitting Room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts," Manufacturing & Service Operations Management, INFORMS, vol. 23(6), pages 1580-1596, November.
  18. Felix Miedaner & Ludwig Kuntz & Kerstin Eilermann & Bernhard Roth & Stefan Scholtes, 2024. "Service Quality Implications of Long Periods of Consecutive Working Days: An Empirical Study of Neonatal Intensive Care Nursing Teams," Manufacturing & Service Operations Management, INFORMS, vol. 26(4), pages 1422-1434, July.
  19. Jie Gong & I. P. L. Png, 2024. "Automation Enables Specialization: Field Evidence," Management Science, INFORMS, vol. 70(3), pages 1580-1595, March.
  20. Hummy Song & Mor Armony & Guillaume Roels, 2024. "Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness," Manufacturing & Service Operations Management, INFORMS, vol. 26(6), pages 2284-2304, November.
  21. Qing Li & Peiwen Yu, 2025. "Self-Control in the Face of Multiple Projects," Manufacturing & Service Operations Management, INFORMS, vol. 27(5), pages 1449-1463, September.
  22. Jillian A. Berry Jaeker & Anita L. Tucker, 2017. "Past the Point of Speeding Up: The Negative Effects of Workload Saturation on Efficiency and Patient Severity," Management Science, INFORMS, vol. 63(4), pages 1042-1062, April.
  23. Kretschmer, Tobias & Glauber, Johanna, 2018. "Learning from failure across products," CEPR Discussion Papers 13140, C.E.P.R. Discussion Papers.
  24. Kraul, Sebastian & Fügener, Andreas & Brunner, Jens O. & Blobner, Manfred, 2019. "A robust framework for task-related resident scheduling," European Journal of Operational Research, Elsevier, vol. 276(2), pages 656-675.
  25. Choi, Yunsik & Delise, Lisa A. & Lee, Brandon W. & Neely, Jerry, 2021. "Effective staffing of projects for reconciling conflict between cost efficiency and quality," International Journal of Production Economics, Elsevier, vol. 234(C).
  26. Bogdan Bichescu & Haileab Hilafu, 2023. "Effects of Hospital-Acquired Conditions on Readmission Risk: The Mediating Role of Length of Stay," Manufacturing & Service Operations Management, INFORMS, vol. 25(4), pages 1603-1621, July.
  27. Sokol Tushe & Diwas Singh KC & Hao Ding & Howa Yeung, 2025. "Multichannel Healthcare: Impact of Asynchronous Telemedicine Adoption on Patient Flow," Manufacturing & Service Operations Management, INFORMS, vol. 27(1), pages 59-74, January.
  28. Lien Vanbrabant & Kris Braekers & Katrien Ramaekers, 2021. "Improving emergency department performance by revising the patient–physician assignment process," Flexible Services and Manufacturing Journal, Springer, vol. 33(3), pages 783-845, September.
  29. Ruomeng Cui & Hao Ding & Feng Zhu, 2020. "Gender Inequality in Research Productivity During the COVID-19 Pandemic," Papers 2006.10194, arXiv.org, revised Feb 2021.
  30. Lamar Pierce & Daniel C. Snow & Andrew McAfee, 2015. "Cleaning House: The Impact of Information Technology Monitoring on Employee Theft and Productivity," Management Science, INFORMS, vol. 61(10), pages 2299-2319, October.
  31. Pradeep K. Pendem & Paul I. Green & Bradley R. Staats, 2022. "The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions," Manufacturing & Service Operations Management, INFORMS, vol. 24(4), pages 2202-2220, July.
  32. Umit Celik & Sandeep Rath & Saravanan Kesavan & Bradley R. Staats, 2024. "Frontiers in Operations: Does Physician’s Choice of When to Perform EHR Tasks Influence Total EHR Workload?," Manufacturing & Service Operations Management, INFORMS, vol. 26(4), pages 1190-1210, July.
  33. Song-Hee Kim & Hummy Song & Melissa A. Valentine, 2023. "Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role," Organization Science, INFORMS, vol. 34(1), pages 433-455, January.
  34. Robert J. Niewoehner & KC Diwas & Bradley Staats, 2023. "Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department," Operations Research, INFORMS, vol. 71(3), pages 958-978, May.
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