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The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps

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Cited by:

  1. Wang, Bin & Xie, Fengyuan & Kandampully, Jay & Wang, Jin, 2022. "Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
  2. Erika Lázár & Krisztián Szűcs, 2024. "Measuring Customer Experience in Mobile Apps: A Systematic Literature Review," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 36(2), pages 247-266.
  3. Dian Jin & Wan Anita Wan Abas & Syafila Kamarudin, 2024. "Examining the Effects among Motivation Needs, Satisfaction, and Instagram Continuance Intention in Malaysian Students," Studies in Media and Communication, Redfame publishing, vol. 12(1), pages 42-57, March.
  4. Akram, Umair & Ansari, Aisha Rehman & ulhaq, Irfan & Yan, Chen, 2023. "Cosmetics makers have always sold ‘hope in a jar’! Understanding the cosmetics purchase intention in the Chinese mobile commerce environment," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  5. Anandhi Elangovan & Manivannan Babu, 2024. "Decoding Users’ Continuance Intentions towards Digital Financial Platforms in the Indian Economy," International Review of Management and Marketing, Econjournals, vol. 14(6), pages 213-222, October.
  6. Soren, Anup Anurag & Chakraborty, Shibashish, 2023. "The formation of habit and word-of-mouth intention of over-the-top platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  7. Md. Mahedi Hasan & Md. Al Amin & Md. Shamsul Arefin & Tanjim Mostafa, 2024. "Green consumers’ behavioral intention and loyalty to use mobile organic food delivery applications: the role of social supports, sustainability perceptions, and religious consciousness," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(6), pages 15953-16003, June.
  8. Yongzhong Yang & Aixian Yu & Jinjing Li & Mohsin Shafi & Linling Zhong, 2025. "Would You Like to Share? The Influence of Gamification in the Virtual Learning Community," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(3), pages 11643-11672, September.
  9. Mario Angelelli & Enrico Ciavolino & Christian M. Ringle & Marko Sarstedt & Massimo Aria, 2025. "Conceptual structure and thematic evolution in partial least squares structural equation modeling research," Quality & Quantity: International Journal of Methodology, Springer, vol. 59(3), pages 2753-2798, June.
  10. Zhang, Xueting & Wang, Feng & Cao, Xia, 2024. "Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  11. Maduku, Daniel K. & Thusi, Philile, 2023. "Understanding consumers' mobile shopping continuance intention: New perspectives from South Africa," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  12. Mvondo, Gustave Florentin Nkoulou & Jing, Fengjie & Hussain, Khalid, 2023. "What's in the box? Investigating the benefits and risks of the blind box selling strategy," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  13. Adu-Gyamfi, Gibbson & Asamoah, Ama Nyarko & Nketiah, Emmanuel & Obuobi, Bright & Adjei, Mavis & Cudjoe, Dan & Zhu, Bangzhu, 2023. "Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  14. Wugeng Chang & Yihan Huang & Daehwan Kim, 2026. "The influence of gamification features in wearable fitness devices on perceived value, device loyalty, and exercise continuance intention: the moderating role of personal innovativeness," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-17, December.
  15. Shamim, Komal & Azam, Muhammad & Islam, Tahir, 2024. "How do social media influencers induce the urge to buy impulsively? Social commerce context," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  16. Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu, 2023. "Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  17. Giovanna Pegan & Giacomo Marzi & Silvia Ranfagni, 2025. "Pathways to Sustainable Consumption Apps Adoption: Extending UTAUT2 With Personal Values and Behaviors," Business Strategy and the Environment, Wiley Blackwell, vol. 34(7), pages 8334-8357, November.
  18. Lu, Ke & Shi, Chunmei, 2024. "Exploring determinants of travelers’ discontinuance behavioral intention on integrated ride-hailing services: A perspective on perceived risk," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  19. Henrik Sällberg & Shujun Wang & Emil Numminen, 2023. "The combinatory role of online ratings and reviews in mobile app downloads: an empirical investigation of gaming and productivity apps from their initial app store launch," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(3), pages 426-442, September.
  20. Ren, Shengnan & Karimi, Sahar & Bravo Velázquez, Alberto & Cai, Jianfeng, 2023. "Endorsement effectiveness of different social media influencers: The moderating effect of brand competence and warmth," Journal of Business Research, Elsevier, vol. 156(C).
  21. Mohamed Jasim, K., 2024. "Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  22. Trang P. Tran & James E. Zemanek Jr. & Md. Nazmus Sakib, 2026. "Improving brand love through branded apps: is that possible?," Journal of Marketing Analytics, Palgrave Macmillan, vol. 14(1), pages 274-294, March.
  23. Tatenda T. Chabata, 2026. "Do Female Consumers Care About the Continuance Use of Grocery Applications? Antecedents, Drivers, and Consequences of Hedonic Value and User Experience," Studies in Media and Communication, Redfame publishing, vol. 14(1), pages 351-365, March.
  24. Yang, Mu & Amankwah-Amoah, Joseph & Han, Chunjia & Gupta, Brij B., 2025. "Exploring human-machine collaboration in metaverse communities: utilitarian vs. hedonic dimensions in enhancing user immersion," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 204(C).
  25. Darvasi, Gábor & Spann, Martin & Zubcsek, Peter Pal, 2024. "How observation of other shoppers increases the in-store use of mobile technology," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  26. Chengxiang Chu & Zhenyang Shen & Hanyi Xu & Qizhi Wei & Cong Cao, 2024. "How to avoid sinking in swamp: exploring the intentions of digitally disadvantaged groups to use a new public infrastructure that combines physical and virtual spaces," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-17, December.
  27. Zhang, Yicong & Guo, Xiaoling, 2023. "“New and old†: Consumer evaluations of co-branding between new brands and Chinese time-honored brands," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  28. Sitar-Tăut, Dan-Andrei & Mican, Daniel & Moisescu, Ovidiu-Ioan, 2024. "To be (online) or not to be? The antecedents of online study propensity and e-learning-dependent dropout intention in higher education," Technological Forecasting and Social Change, Elsevier, vol. 207(C).
  29. Meena, Rahul & Sarabhai, Samar, 2026. "Gender differences in hedonic mobile app stickiness: A multi-group SEM analysis of processing pathways," Journal of Retailing and Consumer Services, Elsevier, vol. 90(C).
  30. Barta, Sergio & Belanche, Daniel & Fernández, Ana & Flavián, Marta, 2023. "Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  31. Meena, Rahul & Sarabhai, Samar, 2023. "Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  32. Ting Long & Reima Suomi, 2026. "Beyond utility and enjoyment: the impact of environmental value on continuance intention of theme park apps," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-15, December.
  33. Liu, Xiaodi & Zhou, Zengze & Yuen, Kum Fai & Wang, Xueqin, 2024. "Green and gamified! An investigation of consumer participation in green last-mile from a gamification affordance perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  34. Akram, Umair & Lavuri, Rambabu & Mathur, Swati, 2024. "Hey boomer, “your ride has arrived†: Are you willing to continue using the ride-hailing app?," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  35. Trang P. Tran & Qin Sun & Anh Dang, 2025. "Examining value co-creation in branded mobile apps: a critical analysis of its antecedents and outcomes," Journal of Marketing Analytics, Palgrave Macmillan, vol. 13(3), pages 780-797, September.
  36. Tamara Gajić & Dragan Vukolić & Jovan Bugarčić & Filip Đoković & Ana Spasojević & Snežana Knežević & Jelena Đorđević Boljanović & Slobodan Glišić & Stefana Matović & Lóránt Dénes Dávid, 2024. "The Adoption of Artificial Intelligence in Serbian Hospitality: A Potential Path to Sustainable Practice," Sustainability, MDPI, vol. 16(8), pages 1-26, April.
  37. Shah Md Safiul Hoque & Abu Zafar MD Rashed Osman & Nur Naha Binti Abu Mansor & Syed Jalil & Jeremy Brown & Khalid Al-Qatiti, 2026. "Women micro-entrepreneurs in Oman: a study on digital technology adoption," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 16(1), pages 1-16, December.
  38. Ahmed, Waqas & Al-Sharafi, Mohammed A. & Raza, Ali & Al-Zaeemi, Shehab Abdulhabib Saeed & Al-Bashrawi, Mousa Ahmad & Dwivedi, Yogesh K., 2026. "A longitudinal big data approach to theorizing consumers' continuance intention to use loyalty apps," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  39. Schiopu, Andreea Fortuna & Hornoiu, Remus Ion & Padurean, Ana Mihaela & Nica, Ana-Maria, 2022. "Constrained and virtually traveling? Exploring the effect of travel constraints on intention to use virtual reality in tourism," Technology in Society, Elsevier, vol. 71(C).
  40. Bellary, Sreevatsa & Bala, Pradip Kumar & Chakraborty, Shibashish, 2024. "Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  41. Che, Siyu & Jin, Xiaotong & Sheng, Guanghua & Lin, Zhengnan, 2025. "Seeking effective fit: The impact of brand-influencer fit types on consumer brand attitude," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
  42. Sapta Suhardono & Chun-Hung Lee & I Wayan Koko Suryawan, 2025. "Influence of adaptive management indicators on willingness to adapt to single-use plastic ban," Environmental Economics and Policy Studies, Springer;Society for Environmental Economics and Policy Studies - SEEPS, vol. 27(3), pages 431-454, July.
  43. Soren, Anup Anurag & Chakraborty, Shibashish, 2024. "Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  44. Nguyen, Dung Minh & Nguyen, Trieu, 2026. "Framing luxury in the resale era: Matching influencer type with regulatory focus in second-hand luxury consumption," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  45. Santos-Vijande, María Leticia & Gómez-Rico, Mar & Molina-Collado, Arturo & Davison, Robert M., 2022. "Building user engagement to mhealth apps from a learning perspective: Relationships among functional, emotional and social drivers of user value," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  46. Yan, Ying & Chen, Hongquan & Shao, Bingjia & Lei, Yuanyang, 2023. "How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  47. Abrar Alhomaid & Tarek Bel Hadj, 2025. "Tourist Value Co-Creation Through Hedonic and Utilitarian Features in the Saudi case: Relational Trust, Service Innovation, and Smart Technology Adoption as Driving Factors," SAGE Open, , vol. 15(3), pages 21582440251, September.
  48. Zhang, Leyi & Mahmood, Rosli & Yasin, Ida Md & Ma, Yongpeng, 2024. "User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  49. Gek-Siang Tan & Zauwiyah Ahmad & Kamarulzaman Ab. Aziz, 2025. "Travelers’ Continuance Intention to Use Mobile Augmented Reality App in UNESCO World Heritage Sites: An Integrated Model of ECM and UTAUT," Tourism and Hospitality, MDPI, vol. 6(4), pages 1-20, September.
  50. Kichan Nam & Jeff Baker & Christopher S. Dutt, 2024. "Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism," Information Technology & Tourism, Springer, vol. 26(1), pages 25-57, March.
  51. Raihan Fara Fania & Widya Paramita, 2025. "Painless, careless: Will satisfaction toward QR code payment increase impulsive purchase?," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(4), pages 1-14, December.
  52. Jacek Adamek & Ma³gorzata Solarz, 2023. "Adoption factors in digital lending services offered by FinTech lenders," Oeconomia Copernicana, Institute of Economic Research, vol. 14(1), pages 169-212, March.
  53. Rodriguez, Virginie & Sangle-Ferriere, Marion, 2023. "Do supermarkets’ emails have any value for their customers? The effect of emails’ content and interestingness on customers’ attitude and engagement," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  54. Duan, Xu & Xiang, Pengcheng, 2025. "Exploring public acceptability of Mobility-as-a-Service (MaaS): A complementary dual-stage SEM-NCA perspective," Transport Policy, Elsevier, vol. 174(C).
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