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How important is customer orientation for firm performance? A fuzzy set analysis of orientations, strategies, and environments

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  1. Gabay-Mariani, Laetitia & Paillé, Pascal & Valéau, Patrick, 2023. "The long-term persistence among nascent entrepreneurs: An fsQCA analysis," Journal of Business Research, Elsevier, vol. 156(C).
  2. Kumar, Satish & Sahoo, Saumyaranjan & Lim, Weng Marc & Kraus, Sascha & Bamel, Umesh, 2022. "Fuzzy-set qualitative comparative analysis (fsQCA) in business and management research: A contemporary overview," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
  3. Makkonen, Marika & Sundqvist-Andberg, Henna, 2017. "Customer value creation in B2B relationships: Sawn timber value chain perspective," Journal of Forest Economics, Elsevier, vol. 29(PB), pages 94-106.
  4. Khan, Muhammad Asif & Pattnaik, Debidutta & Ashraf, Rohail & Ali, Imtiaz & Kumar, Satish & Donthu, Naveen, 2021. "Value of special issues in the journal of business research: A bibliometric analysis," Journal of Business Research, Elsevier, vol. 125(C), pages 295-313.
  5. Sascha Kraus & Domingo Ribeiro-Soriano & Miriam Schüssler, 2018. "Fuzzy-set qualitative comparative analysis (fsQCA) in entrepreneurship and innovation research – the rise of a method," International Entrepreneurship and Management Journal, Springer, vol. 14(1), pages 15-33, March.
  6. Enrique de Diego Ruiz & Paloma Almodóvar & Ignacio Danvila del Valle, 2023. "What drives strategic agility? Evidence from a fuzzy-set qualitative comparative analysis (FsQCA)," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 599-627, June.
  7. Sun, Xinbo & Zhang, Qingqiang, 2021. "Building digital incentives for digital customer orientation in platform ecosystems," Journal of Business Research, Elsevier, vol. 137(C), pages 555-566.
  8. Ernesto Leon-Castro & Fabio Blanco-Mesa & Victor Alfaro-Garcia & Anna M. Gil-Lafuente & Jose M. Merigo, 2021. "Fuzzy systems in innovation and sustainability," Computational and Mathematical Organization Theory, Springer, vol. 27(4), pages 377-383, December.
  9. Bullini Orlandi, Ludovico & Zardini, Alessandro & Rossignoli, Cecilia & Ricciardi, Francesca, 2022. "To do or not to do? Technological and social factors affecting vaccine coverage," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  10. Adilson Carlos Yoshikuni & Edimilson Costa Lucas & Alberto Luiz Albertin, 2019. "Strategic Information Systems Enabling Strategy-as-Practice and Corporate Performance: Empirical Evidence from PLS-PM, FIMIX-PLS and fsQCA," International Business Research, Canadian Center of Science and Education, vol. 12(1), pages 131-147, January.
  11. Ozgen, Sibel & Lapeira, Maria & Pissaris, Seema, 2021. "I got this! resource bundles and adversity: A situated entrepreneurial optimism perspective," Journal of Business Research, Elsevier, vol. 136(C), pages 127-136.
  12. Haddoud, Mohamed Yacine & Onjewu, Adah-Kole Emmanuel & Al-Azab, Mahmoud Ramadan & Elbaz, Ahmed Mohamed, 2022. "The psychological drivers of entrepreneurial resilience in the tourism sector," Journal of Business Research, Elsevier, vol. 141(C), pages 702-712.
  13. Bénet, Nathalie & Deville, Aude & Raïes, Karine & Valette-Florence, Pierre, 2022. "Turning non-financial performance measurements into financial performance: The usefulness of front-office staff incentive systems in hotels," Journal of Business Research, Elsevier, vol. 142(C), pages 317-327.
  14. Vanessa Yanes-Estévez & Ana María García-Pérez & Juan Ramón Oreja-Rodríguez, 2018. "The Strategic Behaviour of SMEs," Administrative Sciences, MDPI, vol. 8(4), pages 1-21, October.
  15. Jahanmir, Sara F. & Silva, Graça Miranda & Gomes, Paulo J. & Gonçalves, Helena Martins, 2020. "Determinants of users’ continuance intention toward digital innovations: Are late adopters different?," Journal of Business Research, Elsevier, vol. 115(C), pages 225-233.
  16. Olan, Femi & Ogiemwonyi Arakpogun, Emmanuel & Suklan, Jana & Nakpodia, Franklin & Damij, Nadja & Jayawickrama, Uchitha, 2022. "Artificial intelligence and knowledge sharing: Contributing factors to organizational performance," Journal of Business Research, Elsevier, vol. 145(C), pages 605-615.
  17. Wenbo Jiang & Francesco Rosati & Huaqi Chai & Taiwen Feng, 2020. "Market orientation practices enhancing corporate environmental performance via knowledge creation: Does environmental management system implementation matter?," Business Strategy and the Environment, Wiley Blackwell, vol. 29(5), pages 1899-1924, July.
  18. Douglas, Evan J. & Shepherd, Dean A. & Prentice, Catherine, 2020. "Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship," Journal of Business Venturing, Elsevier, vol. 35(1).
  19. Basim Abbas KRAIDY JASSMY & Cristian Silviu BANACU & Zaki Muhammad ABBAS BHAYA & Latif ATIYA, 2017. "The Coordination Between Internal Environment And Strategic Orientation To Enhance Commitment Behavior: Empirical Study In Iraqi Private Banks," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(1), pages 359-377, November.
  20. Yun Hee Cho & Joo-Heon Lee, 2020. "A Study on the Effects of Entrepreneurial Orientation and Learning Orientation on Financial Performance: Focusing on Mediating Effects of Market Orientation," Sustainability, MDPI, vol. 12(11), pages 1-19, June.
  21. Linan Lei & Xiaobo Wu & Yanan Fu, 2019. "Effects of Sustainability and Technology Orientations on Firm Growth: Evidence from Chinese Manufacturing," Sustainability, MDPI, vol. 11(16), pages 1-16, August.
  22. Smirnova, Maria M. & Rebiazina, Vera A. & Frösén, Johanna, 2018. "Customer orientation as a multidimensional construct: Evidence from the Russian markets," Journal of Business Research, Elsevier, vol. 86(C), pages 457-467.
  23. Rodriguez, Carlos & Torres, Jose, 2020. "Central coordination and profitability in large Latin American business groups," Journal of Business Research, Elsevier, vol. 119(C), pages 599-609.
  24. Lifang Shu & Haiying Wei & Leiqing Peng, 2019. "Making the Customer Orientation of Salespeople Unsustainable—The Moderating Effect of Emotional Exhaustion," Sustainability, MDPI, vol. 11(3), pages 1-15, January.
  25. Zu, Xu & Diao, Xinyi & Meng, Zhiyi, 2019. "The impact of social media input intensity on firm performance: Evidence from Sina Weibo," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 536(C).
  26. YoungKi Park & Paul A. Pavlou & Nilesh Saraf, 2020. "Configurations for Achieving Organizational Ambidexterity with Digitization," Information Systems Research, INFORMS, vol. 31(4), pages 1376-1397, December.
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