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Impacto de las tecnologías de la información en la productividad de las empresas españolas


  • Carmen Galve Gorriz

    (Departamento de Economía y Dirección de Empresas. Facultad de Ciencias Económicas y Empresariales. Universidad de Zaragoza.)

  • Ana Gargallo Castel

    () (Departamento de Economía y Dirección de Empresas. Facultad de Humanidades y CC. Sociales de Teruel. Universidad de Zaragoza.)


La importancia adquirida por las tenologías de la información y la comunicación (TIC) en los últimos años ha obligado a estudiar en profundidad su repercusión en los resultados organizacionales. Los trabajos existentes difieren en la conceptualización de los diferentes elementos y sus interrelaciones. En este artículo se analiza la influencia de las TIC, y de sus relaciones con otros elementos organizativos, sobre la productividad de la empresa española. De los resultados se desprende que el compromiso de la dirección y la cualificación de los trabajadores son algunos de los aspectos a tener en cuenta para conseguir un mejor aprovechamiento de las TIC.

Suggested Citation

  • Carmen Galve Gorriz & Ana Gargallo Castel, 2004. "Impacto de las tecnologías de la información en la productividad de las empresas españolas," Documentos de Trabajo dt2004-05, Facultad de Ciencias Económicas y Empresariales, Universidad de Zaragoza.
  • Handle: RePEc:zar:wpaper:dt2004-05

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    References listed on IDEAS

    1. M. Lynne Markus & Daniel Robey, 1988. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, INFORMS, vol. 34(5), pages 583-598, May.
    2. Bart van Ark, 2001. "The Renewal of the Old Economy: An International Comparative Perspective," OECD Science, Technology and Industry Working Papers 2001/5, OECD Publishing.
    3. Paul Schreyer, 1998. "Information and Communication Technology and the Measurement of Real Output, Final Demand and Productivity," OECD Science, Technology and Industry Working Papers 1998/2, OECD Publishing.
    4. Alain Pinsonneault & Kenneth L. Kraemer, 1997. "Middle Management Downsizing: An Empirical Investigation of the Impact of Information Technology," Management Science, INFORMS, vol. 43(5), pages 659-679, May.
    5. Baba Prasad & Patrick T. Harker, 1997. "Examining the Contribution of Information Technology Toward Productivity and Profitability in U.S. Retail Banking," Center for Financial Institutions Working Papers 97-09, Wharton School Center for Financial Institutions, University of Pennsylvania.
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    More about this item


    Tecnologías de la Información y Comunicación (TIC); productividad; recursos complementa-rios; organización;

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General


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