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Innovative management practices and their impact on local e-government performance: The Turkish provincial municipalities

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  • Arslan, Aykut

Abstract

Contrary to popular belief which sees the government as reactive and resistant to change, the increasing emergence of innovative ideas particularly in the field of local services yielded a wide range of interactions. This was due to address new policy challenges, improve productivity, better serve and more fully engage a changing citizenry. Practicing new ideas triggered more innovativeness. The paradigm of NPM and later the phenomenon of e-government are well studied. However, the relationship among innovative management practices and their impact on e-government performances require a deeper understanding. Thus, our paper seeks to shed some light on this issue by exploring what type of local services were transformed online and at what level. Then, in accordance with the organizational dynamics of innovation, we developed hypotheses to inquire the impact of innovative management practices on local e-government performance of Turkish provinces. Mann-Whitney U statistics were carried out to find out which of the groups that were statistically significant different from one another. The results indicated significant findings. The provincial local governments which adopted innovative management practices tend to have higher local e-government performances.

Suggested Citation

  • Arslan, Aykut, 2011. "Innovative management practices and their impact on local e-government performance: The Turkish provincial municipalities," MPRA Paper 34368, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:34368
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    File URL: https://mpra.ub.uni-muenchen.de/34368/1/MPRA_paper_34368.pdf
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    References listed on IDEAS

    as
    1. Aykut, Arslan, 2009. "A Strategic Orientation Model for the Turkish Local e-Governments," MPRA Paper 20704, University Library of Munich, Germany.
    2. Jan Fagerberg & David C Mowery & Bart Verspagen, 2009. "The evolution of Norway's national innovation system," Science and Public Policy, Oxford University Press, vol. 36(6), pages 431-444, July.
    3. Aykut, Arslan, 2007. "Turkish Local e-Governments: a Longitudinal Study," MPRA Paper 20701, University Library of Munich, Germany.
    4. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    Local e-governments; Turkish provinces; new public management; public innovation; Turkey;

    JEL classification:

    • H7 - Public Economics - - State and Local Government; Intergovernmental Relations
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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